Brand Certified
The Hotel Serene Glendale Peoria, Surestay Collection by BW
3.8(267 reviews)
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
Business Details
7885 W Arrowhead Towne Ctr, Glendale, AZ
85308-8615, United States
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
(623) 412-2000
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
http://bestwestern.com
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
About
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
HotelSureStay
At the The Hotel Serene Glendale Peoria, Surestay Collection by BW in Glendale, AZ, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.
Location
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
The Hotel Serene Glendale Peoria, Surestay Collection by BW
7885 W Arrowhead Towne Ctr, Glendale, AZ
85308-8615, United States
Hours
Certified by The Hotel Serene Glendale Peoria, Surestay Collection by BW • Mar 01, 2026
Reviews
3.8
267 reviews
5 stars
140
4 stars
33
3 stars
29
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly mentioning employees like Martha and Maria for their exceptional service.
Cleanliness
Overall, guests noted that the rooms were clean and well-maintained, although some reviews mentioned issues with specific rooms being dirty or not cleaned during their stay.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in variety and quality, with specific complaints about cold food and limited options.
Room Comfort
Guests generally found the rooms comfortable and well-equipped, though there were complaints about noise levels and some outdated amenities.
Management Issues
Several reviews highlighted poor management experiences, including issues with refunds, maintenance delays, and unprofessional behavior from staff.
- AAAnonymousAug 28, 20232.0This place could be a nice hotel, minus all the drug activity and management touching others belongings after the room was pre-paid for another night!!! Housekeeper Lisa is amazing and is a hard worker. She always was very helpful during my stay. Heather at the front desk was also amazing and so helpful!!! Thank you Lisa and Heather!!!
- LCLaura CoeAug 14, 20235.0This is a great place to stay!
Brand Certified Facts from The Hotel Serene Glendale Peoria, Surestay Collection by BW
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Certified March 01, 2026Yext Knowledge Graph
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