Certified by Holiday Inn Express & Suites Phoenix East - Gilbert by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites® Phoenix East Gilbert. Designed for both business and pleasure travelers, our hotel is situated just off Hwy US 60, convenient to businesses and attractions in Gilbert, Mesa and Tempe, and just minutes away from Phoenix Sky Harbor International and Mesa Gateway Airports. Whether you're travelling to the east Valley area to attend a conference, unwind on vacation, visit family, or enjoy a romantic getaway, our spacious and quiet rooms and suites are specially designed to satisfy your needs. Join us for a complimentary hot breakfast to get your day started right. Enjoy great amenities such as free in-room Wi-Fi, 49” HDTV w/Cable, a fitness center, a private oasis featuring a designer swimming pool, large hot tub, fire pits, BBQ grills and comfortable lounging areas to socialize or unwind under swaying palm trees. Whenever you're working, relaxing or resting at our beautiful hotel, there's plenty to see and do in the East Phoenix-Gilbert/Mesa area. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, the Gilbert/Mesa area is home to numerous hospitals and medical centers, shopping, unique and fine dining, as well as outdoor activities including golf, tennis, biking, and hiking.
Location
Certified by Holiday Inn Express & Suites Phoenix East - Gilbert by IHG • Mar 01, 2026
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG
Certified by Holiday Inn Express & Suites Phoenix East - Gilbert by IHG • Mar 01, 2026
Reviews
4.6
298 reviews
5 stars
229
4 stars
43
3 stars
7
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, with several noting clean rooms and well-maintained facilities.
Staff Performance
The staff received numerous compliments for their friendliness, helpfulness, and professionalism, contributing positively to the overall experience.
Breakfast Quality
Guests appreciated the variety and quality of the breakfast options, often highlighting it as a standout feature of their stay.
Room Issues
Several reviews mentioned issues with room conditions, including cleanliness problems, maintenance issues, and unpleasant odors.
Customer Service
While many praised the staff, there were also reports of poor customer service experiences, particularly regarding handling complaints and issues.
CS
Cindy Smith
Feb 6, 2026
5.0
Clean room, comfortable beds, fair price.
AQ
Adele Qian
Jan 14, 2026
5.0
Wonderful staff!
SE
sayaff eid
Dec 23, 2025
1.0
Terrible hotel with poor communication and notice in advance for cancellation
KK
Kristen
Dec 22, 2025
1.0
Staybridge Suites
The room smelled like HOT garbage. Two broken microwaves, no housekeeping for three of four nights, hallways blocked by carts while staff stared at their phones. The parking lot was barricaded so front desk staff could smoke outside while the desk was unattended — meanwhile barefoot children ran wild in filthy common areas.
Avoid at all costs.
JM
Juan Martinez
Dec 16, 2025
1.0
Very rude overnight staff. Made my family and I feel unwelcome.
Frequently Asked Questions About Holiday Inn Express & Suites Phoenix East - Gilbert by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix East - Gilbert?
Check-in time is from 16:00, and check-out is by 11:00.
Is free breakfast available at the hotel?
Yes, a complimentary hot buffet breakfast is available for free.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at the hotel?
Yes, both cats and dogs are allowed, and pets are welcome.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center with free weights and a treadmill available to guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with elevators.
Are smoking and housecleaning services available?
The property is smoke-free and offers daily housekeeping services.
What nearby restaurants can I visit around the hotel?
Guests can enjoy dining at nearby places such as Batch Cookie Shop, L & L Fresh Hibachi Sushi, Thai Chili 2 Go, Clean Juice Cafe, and Salad and Go.
Are there nearby amenities that could help me during my stay?
Yes, you will find nearby self-storage facilities like Life Storage and Extra Space Storage, plus pharmacies such as Fry's Pharmacy and Fry's Marketplace for your convenience.
What local attractions or services are close to the hotel for entertainment and health?
Nearby, you can visit Arizona Youth Ballet for arts and dance, Lucky Penny Lagree for fitness, and access health services at Banfield Pet Hospital, Partners In Recovery, and DaVita Gilbert Dialysis Center.
Brand Certified Facts from Holiday Inn Express & Suites Phoenix East - Gilbert by IHG
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Certified March 01, 2026Yext Knowledge Graph
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