Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

4.6
286 reviews
Welcome to the Award Winning Holiday Inn Express & Suites!

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express and Suites® Phoenix East Gilbert. Designed for both business and pleasure travelers, our hotel is situated just off Hwy US 60, convenient to businesses and attractions in Gilbert, Mesa and Tempe, and just minutes away from Phoenix Sky Harbor International and Mesa Gateway Airports. Whether you're travelling to the east Valley area to attend a conference, unwind on vacation, visit family, or enjoy a romantic getaway, our spacious and quiet rooms and suites are specially designed to satisfy your needs. Join us for a complimentary hot breakfast to get your day started right. Enjoy great amenities such as free in-room Wi-Fi, 49” HDTV w/Cable, a fitness center, a private oasis featuring a designer swimming pool, large hot tub, fire pits, BBQ grills and comfortable lounging areas to socialize or unwind under swaying palm trees. Whenever you're working, relaxing or resting at our beautiful hotel, there's plenty to see and do in the East Phoenix-Gilbert/Mesa area. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, the Gilbert/Mesa area is home to numerous hospitals and medical centers, shopping, unique and fine dining, as well as outdoor activities including golf, tennis, biking, and hiking.

Location

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG
5285 East Baseline Road, Gilbert, AZ
85234, United States

Hours

Reviews

4.6
286 reviews
5 stars
223
4 stars
41
3 stars
7
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, with several mentioning clean rooms and well-maintained facilities.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, contributing to a positive overall experience.

Breakfast Quality

Guests frequently highlighted the breakfast offerings as impressive, with a variety of options that exceeded expectations.

Room Issues

Some reviews noted significant issues with room cleanliness and maintenance, including reports of bed bugs and unclean bedding.

Location

The hotel is well-located, with easy access to nearby amenities and attractions, making it convenient for travelers.
  • JJ
    Jflei
    6 days ago
    5.0
    Impeccable. Best overall hotel experience and I've had many in the last 6 months. Highly recommend!
  • CB
    Courtney Breitkreutz
    Nov 15, 2025
    5.0
    I am a Hilton-Hampton loyalist, but was turned onto this location because of their superior reviews and competitive rates. I was so impressed by the consistently friendly front desk staff. This hotel was modern, clean and generally fantastic. Thanks for the stay and for turning me on to Holiday Inn express.
  • SF
    Steve Fox
    Oct 26, 2025
    5.0
    Very nice. Very clean. Polite and friendly staff. Nice breakfast every morning. Nice area to sit and eat inside and out.
  • TJ
    Tash James
    Oct 22, 2025
    2.0
    Traveled 6 hours for overnight stay for important appointment early next morning and was awaken at 2am to find out i was bitten few times. Found 4-5 bed bugs on my bedding and pillows. I didn't not go back to sleep. I couldn't get another room because they were fully booked. Was unpleasant stay. Becareful where every you decide to sleep while on travel. Check hotel Reviews. Very uncomfortable and unprofessional for that to happen. Packed up and Checked out recieved full refund..3 reviews down someone else mentioned dry blood on bedding a well..fyi.
  • AH
    Alison Hanes
    Oct 16, 2025
    4.0
    This hotel was clean and the staff were very friendly. Check-in was easy and the room was clean. A good distance from the Mesa Airport. The pool was great! We ended up staying here twice and we only had planned on staying here once during our time in AZ. Our first room was very clean. Our second room was clean but had dirty walls. Great price!

Frequently Asked Questions About Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix East - Gilbert?

Check-in time is from 16:00, and check-out is by 11:00.

Is free breakfast available at the hotel?

Yes, a complimentary hot buffet breakfast is available for free.