The Hampton Inn & Suites Phoenix-Gilbert is a 96-room, four-story facility located at Market Street and Val Vista Drive, just off the Loop 202/San Tan Freeway in Gilbert, AZ. This part of Greater Phoenix is dubbed the Desert Silicon Valley for being home to high-tech corporations such as Intel, Microchip and Avnet among others. Gilbert is a young, affluent community in central Arizona that has seen tremendous growth during the past two decades. Gilbert has experienced a rapid transition from a historically agriculture-based community to an urban center and suburb in the Phoenix Metropolitan Area.
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and positive attitudes.
Cleanliness
While several reviews noted the hotel was clean, there were also complaints about dirty rooms and inadequate housekeeping.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, although some guests found it overly salty.
Room Condition
Guests appreciated the newly renovated rooms, but some reported issues with maintenance and cleanliness, including worn towels and malfunctioning fixtures.
Management Issues
Several reviews mentioned negative experiences with management, particularly regarding customer service and handling of complaints.
ZJ
Zachary Jensen
1 day ago
5.0
Very clean and polite personal. Will stay again.
PK
patti kinney
6 days ago
5.0
Loved our accommodations! Clean and comfortable. The staff was friendly and they had great breakfasts!
NR
Nelson Angus Ranch
Dec 11, 2025
5.0
This hotel is one of the best I have ever stayed at. The service of everyone here was amazing. Everyone is extremely nice, agreeable, helpful, and extend extra service and always with a smile and kindness. They are very generous here with the accommodations and amenities. I will stay here again!
OH
Oisin Hughes
Nov 9, 2025
5.0
Reasonable price for a very good room and good facilities
CB
Carol Bedrosian
Nov 8, 2025
5.0
Great hotel, our 3rd stay at this location in the past 2 months! The staff here are amazing, the design of the hotel & decor are terrific. Comfortable & smart, thoughtfully designed. Very clean. Great pool & hot tub, as well as Fitness Room. Excellent breakfast every morning. Easy parking, safe area, so convenient.
One tiny suggestion? The towels should be replaced, they are getting worn & frayed.
Frequently Asked Questions About Hampton Inn & Suites Phoenix/Gilbert
What are the check-in and check-out times at Hampton Inn & Suites Phoenix/Gilbert?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available at the hotel and is there a fee?
Free self-parking is available at the hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn & Suites Phoenix/Gilbert?
Yes, pets including dogs and cats are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines and treadmills.
Is breakfast provided at the hotel?
Yes, a free buffet breakfast is available to guests.
Does Hampton Inn & Suites Phoenix/Gilbert have an outdoor pool?
Yes, there is one outdoor pool at the hotel, and a hot tub is also available.
What accessibility features does the hotel offer?
The hotel has accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are there other hotels nearby where I can stay?
Yes, nearby hotels include Phoenix East Valley Hampton Inn & Suites Gilbert, Hyatt Place Phoenix/Gilbert, and Home2 Suites by Hilton Gilbert, providing guests with multiple accommodation options.
What nearby healthcare facilities are accessible from the hotel?
Guests can access several healthcare facilities nearby, such as the Surgcenter of Gilbert, Southeast VA Healthcare Clinic, and Phoenix Children's Specialty Clinic – Mercy Gilbert Medical Center, providing medical support if needed during their stay.
What attractions can I visit near Hampton Inn & Suites Phoenix/Gilbert?
Bryce Canyon National Park is a notable nearby attraction where guests can enjoy outdoor activities before or after their hotel stay.