Business Details
About
Hotel
The Hampton Inn & Suites Phoenix-Gilbert is a 96-room, four-story facility located at Market Street and Val Vista Drive, just off the Loop 202/San Tan Freeway in Gilbert, AZ. This part of Greater Phoenix is dubbed the Desert Silicon Valley for being home to high-tech corporations such as Intel, Microchip and Avnet among others. Gilbert is a young, affluent community in central Arizona that has seen tremendous growth during the past two decades. Gilbert has experienced a rapid transition from a historically agriculture-based community to an urban center and suburb in the Phoenix Metropolitan Area.
Location
Hampton Inn & Suites Phoenix/Gilbert
3265 South Market Street, Gilbert, AZ
85297, United States
Hours
Reviews
4.4
953 reviews
5 stars
609
4 stars
203
3 stars
71
2 stars
17
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty rooms and unclean bedding.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Breakfast Quality
The complimentary breakfast was generally well-received, with many guests enjoying the variety and quality, though some found it overly salty.
Room Conditions
While many rooms were noted as clean and comfortable, several guests reported issues with maintenance, outdated fixtures, and unpleasant odors.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding customer service and handling of complaints.
- OHOisin HughesNov 9, 20255.0Reasonable price for a very good room and good facilities
- CBCarol BedrosianNov 8, 20255.0This was one of the best hotel stays we've ever had, even extended it by one more night! The staff here are amazing, the design of the hotel & decor are terrific. Comfortable & smart, thoughtfully designed. Very clean. Great pool & hot tub, as well as Fitness Room. Excellent breakfast every morning. Easy parking, safe area, so convenient. Will definitely be back!
- SVSteve ValasekNov 5, 20254.0It's fine. The rooms are nice, the TV is big. The hot tub isn't hot. Lots of breakfast options. Only 1 washer and 1 dryer.
- TMTrish McAuliffeOct 25, 20255.0One again, I stayed here while visiting my son who is an ASU graduate student. As always, the hotel was clean with beds so comfortable I fell asleep immediately although it was only late afternoon. I met the Manager (? General Manager) James Belcher) who was so nice and pleasent! Thus is absolutely a good to spot to stay near Phoenix!!
- MSMegan SandidgeOct 17, 20252.0Rooms was dirty. Soda splatter all over the headboard and lamp. Crumbs all over the carpet. Someone’s used washcloth drying on the shower head and the toilet paper had gross yellow stains. Shared with location management with no accommodation or attempt to make this right. Unacceptable. Don’t stay here plenty of other Hilton properties near by. Giving some stars for location only and when I interacted with the night crew they were pleasant. Not the morning/day crew.
Frequently Asked Questions About Hampton Inn & Suites Phoenix/Gilbert
What are the check-in and check-out times at Hampton Inn & Suites Phoenix/Gilbert?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available at the hotel and is there a fee?
Free self-parking is available at the hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn & Suites Phoenix/Gilbert?
Yes, pets including dogs and cats are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines and treadmills.
Is breakfast provided at the hotel?
Yes, a free buffet breakfast is available to guests.
Does Hampton Inn & Suites Phoenix/Gilbert have an outdoor pool?
Yes, there is one outdoor pool at the hotel, and a hot tub is also available.
What accessibility features does the hotel offer?
The hotel has accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are there other hotels nearby where I can stay?
Yes, nearby hotels include Phoenix East Valley Hampton Inn & Suites Gilbert, Hyatt Place Phoenix/Gilbert, and Home2 Suites by Hilton Gilbert, providing guests with multiple accommodation options.
What nearby healthcare facilities are accessible from the hotel?
Guests can access several healthcare facilities nearby, such as the Surgcenter of Gilbert, Southeast VA Healthcare Clinic, and Phoenix Children's Specialty Clinic – Mercy Gilbert Medical Center, providing medical support if needed during their stay.
What attractions can I visit near Hampton Inn & Suites Phoenix/Gilbert?
Bryce Canyon National Park is a notable nearby attraction where guests can enjoy outdoor activities before or after their hotel stay.