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Tru by Hilton Flagstaff

4.1
(44 reviews)

Business Details

3451 S Lake Mary Road, Flagstaff, AZ
86005, United States
(928) 220-6800
https://www.hilton.com/en/hotels/flgstru-tru-flagstaff/

About

Hotel
Kickstart your adventure at the pet-friendly Tru by Hilton Flagstaff, perfectly situated at the crossroads of I-17 and I-40. Located just over a mile from NAU and three miles from Downtown Flagstaff and Lowell Observatory, our hotel is the ideal base for exploring the City of Seven Wonders. Within an hour, you can discover Arizona Snowbowl, Williams/Route 66, Sunset Crater, and the stunning landscapes of Sedona. The Grand Canyon is a scenic one-hour and 20-minute drive away, and Lake Powell is just two hours north. After a day of exploration, return to relax in our year-round indoor heated pool, and enjoy some friendly competition with foosball and board games in our lively lobby. Start your day right with a complimentary hot breakfast buffet and keep energized with 24/7 coffee

Location

Tru by Hilton Flagstaff
3451 S Lake Mary Road, Flagstaff, AZ
86005, United States

Hours

Reviews

4.1
44 reviews
5 stars
29
4 stars
3
3 stars
5
2 stars
2
1 star
5
  • VH
    Vicki Herdt
    1 day ago
    2.0
    Room was fine, though you have to wash your own glasses and dishes before you can use them. Housekeeping woke us up more than three hours before checkout after we had a long day of travel and a late arrival. If you stay here, be prepared to do your own housekeeping and make it clear that you’d really like eight hours of sleep. Also, bring your own pillows. The ones at the hotel are of the pancake variety.
  • EL
    ERIC LEE
    3 days ago
    1.0
    Staff was extremely Rude! I checked in late at almost 3am and was told a late checkout would be no big deal especially due to my check in time. Right at 11am I was harrassed and told to immediately leave by Kayla at the front desk. Additionally I'm a Hilton Honors Gold member, it was then reiterated to me by the GM Bryan that staus is meaningless at his properties and that it's standard protocol for his employees to treat guests this way. I strongly suggest you choose a different property to stay at in Flagstaff, one that treats it's guests like people.
  • NB
    Nichole Barker
    5 days ago
    3.0
    Clean, decent breakfast, but overcrowded overpriced, loud, and terrible parking
  • MS
    Melody seif
    Feb 16, 2026
    5.0
    Friendly staff!
  • TG
    Teya Gilmour
    Feb 14, 2026
    2.0
    It’s a newer hotel and we definitely appreciated that the room was new and clean. BUT, there’s NO sound proofing. We listened to the traffic outside, the people running around above us, and doors slamming in the hallway all night. Our sound machine was on high and couldn’t drown out all the noise. We won’t be returning.

Frequently Asked Questions About Tru by Hilton Flagstaff

What are the check-in and check-out times at Tru by Hilton Flagstaff?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is Tru by Hilton Flagstaff a pet-friendly hotel?

Yes, both cats and dogs are welcome at the hotel.

Brand Certified Facts from Tru by Hilton Flagstaff

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