Embassy Suites by Hilton Flagstaff

Reviews

• RJ

  Robert Johnson

  1 day ago
  1.0
  The same price the breakfast has gone downhill they chopped down all the trees around the building. It looks baron now the beautiful pine trees they saw them all down, which is a shame just to paint the building. They were cutting corners everywhere they could the breakfast they cut corners on from the last time I was there three months ago. I’m sorry you cut all the trees down especially up in Flagstaff. Pine trees is why we come up there and you cut them all down 😢
• AF

  Andrew Flores

  4 days ago
  4.0
  Stayed in February and because of "cold weather" there was only heat and no a/c unable to control it in the room. It was 65-70 degrees outside and the room was unbearable hot. Had to turn off the air and keep the windows open the entire stay, the noise from the road with the windows open made it difficult to sleep. Everything else was fine.
• AA

  Angel Abernathy

  Feb 24, 2026
  4.0
  We love to stay at Embassy Suites when we can and this isn't the nicest one we've stayed at. I agree with the others that it is an older building, but didn't notice mold in our room likw many reported - there was missing grout around the shower, but it was clean from what I can tell. One of the major draws for us is their made to order omelets for breakfast - found it odd that they were served in paper plates, which isn't what we're used to, but still delicious. Not as much fresh fruit selection, yogurt bar, and waffle stations were empty. We did stay on Monday and Tuesday and they werent very busy, so maybe that's why?
• AA

  Artemis

  Feb 23, 2026
  3.0
  The description says, "...polished all suite hotel..." I disagree. The rooms are neglected, the furniture is old and worn with fraying threads and discoloration from years of use. There's significant rust on the bathroom fan in the room we had and a piece of a baseboard just fell off. The employees are stellar and really show up. I have the utmost respect for them. The location is fantastic regarding proximity to freeways. At the same time, we parked in a well lit area, and there was broken glass from a car that had been broken into. As it is a budget option and we were there during the Holidays, the breakfast buffet was overrun with families. A lot of mess left on tables and the carpet, kids running about in a space where there's just not a lot of room. I appreciated having a place to stay. The room had a feeling of despair. I don't think guests should have to accept neglected rooms as the standard in exchange for a reasonable price point. The holiday decorations were nice.
• LB

  Laura Barnes

  Feb 8, 2026
  1.0
  Absolutely disgusting hotel 🤮🤮One of the worst Hilton experiences we have ever had. Thankfully, we received a full refund of points from Hilton. The couch cushions were stained, drywall was missing from the walls, the bathroom wall was stained, pieces from the shower were broken and missing, curtains were broken and missing, and the entire hotel smelt like marijuana. Additionally, we are Diamond members and requested an early check in at 2:30 and was told there were no rooms available. However, in 30 minutes magically all of the rooms became available for everybody to check in at 3 PM. Ultimately the lady at the front desk just did not want to provide anybody with early check-in.

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