DoubleTree by Hilton Hotel Flagstaff

4.3
1819 reviews

About

Hotel
Be welcomed by our friendly staff with a warm chocolate chip cookie when you check in to the elegant DoubleTree by Hilton Hotel Flagstaff. Located near charming downtown Flagstaff, AZ, just seven miles from Flagstaff Pulliam Airport, the hotel offers easy access to shops, restaurants and Arizona attractions, including golf courses, hiking trails, historical monuments and spectacular natural wonders. Marvel at the awe inspiring Grand Canyon and the Petrified Forest National Park, visit the Native American Ruins at Wupatki National Monument or take to the slopes of Arizona Snowbowl, just 15 minutes away. All of the spacious guest rooms at this Flagstaff hotel feature complimentary WiFi, an HDTV and a luxurious, Serta Perfect Sleeper bed. Luxurious executive guest rooms and suites are also available: perfect for families or longer stays. Hold an event at this hotel in Flagstaff, AZ, with 6,400 sq.ft. of indoor and outdoor function space, including a spacious gazebo and a grand ballroom, a 24 hour business center and catering facilities. Work out in the complimentary, 24 hour fitness center, offering the latest exercise equipment and a 42 inch LCD TV, swim in the seasonal outdoor pool or relax in the indoor whirlpool spa. After a busy day exploring Flagstaff, unwind by the fireplace with a glass of wine in the welcoming Lobby Lounge before enjoying continental fare in the casual Woodlands Restaurant or Japanese delicacies in Sakura Sushi & Teppanyaki.

Location

DoubleTree by Hilton Hotel Flagstaff
1175 West Route 66, Flagstaff, AZ
86001, United States

Hours

Reviews

4.3
1,819 reviews
5 stars
1,046
4 stars
465
3 stars
134
2 stars
85
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including mold, dirty bathrooms, and unclean coffee machines.

Noise Problems

Guests frequently reported noise disturbances from HVAC systems, other rooms, and outside traffic.

Room Comfort

While some guests found the beds and pillows comfortable, others reported issues with room maintenance and outdated facilities.

Amenities

The hotel offers good amenities like a pool and restaurants, but many guests expressed disappointment over the lack of complimentary coffee and breakfast options.
  • AL
    Ariel Laboy
    6 days ago
    5.0
    I was pleasantly surprised entering the lobby and seen the bar to the left and the gas fireplace you can sit in front of to stay warm with a beverage. The attached restaurants Sakura is an absolute must try! Staff is welcoming and friendly. The gym is excellent giving a hotel setting with the indoor jacuzzi and sauna. Normal amenities you would expect at any Hilton. My only issue was I don't like mirrors facing the bed and it leads to poor sleep quality IMHO. On the second night I had covered them with a extra sheet and slept like a baby.
  • KH
    Kate Haynes
    Nov 5, 2025
    5.0
    When you check in , they give you cookies!
  • MM
    Marky Mark
    Nov 3, 2025
    5.0
    Stayed here on a business trip.. Gotta say, it was one of the best experiences I've had in a long time when staying at a hotel. Leah helped me get checked in at the front counter. She was very nice and helpful. Made the whole checking in experience pleasant. Would come back again and stay here if im ever on another business trip in the area. The room was very clean and the cookies were delightful
  • LC
    Luke Coyne
    Nov 2, 2025
    4.0
    Restaurant and bar staff are amazing but front desk staff and rooms need improvements. Love the large internet connected TVs to stream most apps.
  • MP
    Monica Poole
    Oct 17, 2025
    2.0
    Stayed at the DoubleTree during our trip to Flagstaff/Sedona. Our room appeared quiet on the outside but the refrigerator made a humming sound and the HVAC was noisy. The shower head did not function properly as the water pressure was almost nonexistent. When it was mentioned to the front desk, the young lady who was working had no interest in hearing about it nor trying to get maintenance to our room. Went inquired about coffee and the only no charge coffee available is in the room but who knows how old that coffee is and what was shape the coffee maker is in. The room does not have a microwave and for some odd reason there is no phone either. The refrigerator was replaced but the food and drinks that were in there froze. We most likely will not return to Flagstaff but if we do, we will not stay at this Hilton as it was awful.

Frequently Asked Questions About DoubleTree by Hilton Hotel Flagstaff

What time can I check in and check out at DoubleTree by Hilton Hotel Flagstaff?

Check-in is from 4:00 PM and check-out is at 11:00 AM.

Does DoubleTree by Hilton Hotel Flagstaff offer free Wi-Fi?

Yes, complimentary Wi-Fi is available in public areas and there are public internet terminals.