Brand Certified
Best Western Pony Soldier Inn & Suites
4.1(1869 reviews)
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
Business Details
3030 E ROUTE 66, Flagstaff, AZ
86004, United States
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
(928) 526-2388
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
About
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
HotelBest Western
Located in Flagstaff,AZ, the Best Western Pony Soldier Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
Best Western Pony Soldier Inn & Suites
3030 E ROUTE 66, Flagstaff, AZ
86004, United States
Hours
Certified by Best Western Pony Soldier Inn & Suites • Mar 01, 2026
Reviews
4.1
1,869 reviews
5 stars
939
4 stars
538
3 stars
215
2 stars
81
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer service experiences varied, with some guests praising friendly staff while others reported rude interactions at the front desk.
Room Condition
Many reviews noted that rooms are outdated and in need of renovation, with issues such as unpleasant odors and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking.
Noise Issues
Several guests mentioned noise disturbances from nearby train tracks and traffic, impacting their sleep quality.
Cleanliness
While some guests appreciated the cleanliness of the rooms, others reported unpleasant smells and maintenance issues.
- TTTeresa TrumanFeb 21, 20264.0Spotless room, but without a coffee machine.
- KTKarma TFeb 18, 20263.0There aren't many pet friendly places in town and on Valentine's day rates were outrageous... so I really had no other options unless to stay here for $200. It wasn't worth it. This hotel needs a remodeling bad. When you enter the room its so dusty and overwhelming. So awful. The eggs at breakfast were swimming in water... eww we know its powdered eggs but at least get the ratio right!
- MBMichele BFeb 13, 20264.0The pool and hot tub were so nice! Clean and the hot tub was hot. The handicap lift for both worked. So my mom was able to get it the hottub. There people that worked there were more then happy to help us. A BIG thank you to the workers that made our day!!
- RSRuth StromJan 29, 20264.0Check in was friendly and we were given Room 208 which is a spacious double sided room (bedroom on one side and living area on the other), with two bathrooms, a Queen bed, fridge and microwave, but no coffee pot in room ( not a big deal). The Carpet in hallway and stairway looks like it’s from an old casino; it could use an update. The hotel is right on Route 66 and in a business area so there are restaurants and other amenities nearby. (I recommend the Sonoran dog at The dog Haus if you are looking for a Route 66 experience). The train tracks are right across the street from the hotel and are quite noisy as they run all night and blow horn during the night so bring your earplugs just in case. The Breakfast area is spacious and well tended. Hot choices, cereal, yogurt, etc.
- SGsandra guzmanJan 17, 20265.0Es la primera vez que nos quedamos en este hotel. Y realmente está precioso! La Suite Room que escogimos, tiene 2 baños, un sofá muy cómodo, y huele a super limpio, la cama luce muy bién. Me encanta. La prox vez que viajemos a Flagstaff, volvemos a repetir la experiencia.
Frequently Asked Questions About Best Western Pony Soldier Inn & Suites
What are the check-in and check-out hours at Best Western Pony Soldier Inn & Suites?
The Best Western Pony Soldier Inn & Suites is open 24 hours every day, allowing flexible check-in and check-out times.
Does Best Western Pony Soldier Inn & Suites offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property for guests' convenience.
Where is Best Western Pony Soldier Inn & Suites located?
It is located at 3030 E Route 66, Flagstaff, AZ, 86004, USA.
Which brand operates the Best Western Pony Soldier Inn & Suites?
The hotel is operated by the Best Western brand.
What amenities does Best Western Pony Soldier Inn & Suites provide for internet access?
Guests can enjoy free internet access in their rooms and at the business center.
How is the customer service experience at Best Western Pony Soldier Inn & Suites?
The hotel prides itself on superior customer service, aiming to meet all guest needs and exceed expectations.
Is there a special promotion currently available at Best Western Pony Soldier Inn & Suites?
Yes, guests can receive a $20 gift card as part of a featured promotion.
How can I contact Best Western Pony Soldier Inn & Suites by phone or fax?
You can call them at +1 928-526-2388 or send a fax to +1 928-527-8329.
What nearby attraction can I visit along Route 66 while staying at the hotel?
Flagstaff City - Route 66 is a notable nearby attraction that guests can explore, offering a classic travel experience on the historic highway.
How can visiting Flagstaff City - Route 66 enhance my stay at Best Western Pony Soldier Inn & Suites?
Flagstaff City - Route 66 offers unique travel experiences and sightseeing opportunities that guests can enjoy before or after their stay at the hotel.
Brand Certified Facts from Best Western Pony Soldier Inn & Suites
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Certified March 01, 2026Yext Knowledge Graph
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