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Best Western Sunrise Inn

4.1
(315 reviews)
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Business Details

128 N MAIN ST, Eagar, AZ
85925, United States
(928) 333-2540
http://bestwestern.com
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About

HotelBest Western
Located in Eagar,AZ, the Best Western Sunrise Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Sunrise Inn
128 N MAIN ST, Eagar, AZ
85925, United States

Hours

Reviews

4.1
315 reviews
5 stars
153
4 stars
91
3 stars
32
2 stars
18
1 star
21

What are people saying?

AI-generated from recent customer reviews

Room Condition

Many guests reported that the rooms are outdated and in need of renovation, with issues such as old mattresses, cleanliness problems, and broken amenities.

Customer Service

The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported poor service experiences, particularly with front desk interactions.

Breakfast Quality

The breakfast offerings were often described as basic and lacking variety, with several guests expressing disappointment over limited food options.

Value for Money

Several customers felt that the hotel was overpriced for the quality of the rooms and services provided, leading to dissatisfaction with their overall experience.

Cleanliness

There were numerous complaints regarding cleanliness, with guests finding dirty bathrooms, unclean rooms, and inadequate housekeeping.
  • AK
    Arnie K
    Dec 8, 2025
    3.0
    Great location if you need to be in the Eager/Springerville area. But the rooms are way overdue for some TLC. Our bathroom door handle was barely hanging on. The TV remove fell apart. The furniture and lamps should have been replaced 10 years ago. And the mattress was beyond old and uncomfortable. I see in a previous review they are planning a remodel. I cannot wait as we plan to stay here a couple times a year while visiting relatives.
  • JJ
    Josh
    Nov 28, 2025
    1.0
    Room was old and like smoke. Big gap in door, binds falling off. Leaky toilet. Hotel is nice but in desperate need of a remodel.
  • JS
    Joanna Simmons
    Oct 31, 2025
    3.0
    I enjoyed my stay at the Sunrise Inn. It is a very simple hotel, which I love. The continental breakfast was decent. My issue came after my stay. I called the desk to request a receipt be emailed to me and I spoke to Debbie. She was brusk from the start and got frustrated with me very easily, despite me being polite and patient. She informed me that “they were working on the computers”. I had to repeat my email to her 3 times. On the third time she got upset, cut me off and told me “look, I have to go”. And tried to hang up the phone. I told her “no”. And repeated the last half of my email to her. She then said “alright” and hung up. I waited 2 days and called back. I got Debbie again. I stated who I was and that we had spoke the other day and repeated my request for an email receipt. She stated again that “ they were working on the computers”. I let her know that I needed this receipt for work. She said ok and that she would send it if she could. No email. The next day I called. I spoke to a very pleasant receptionist. I explained why I was calling and what I needed. I had an email within 2 minutes. If you have to tell customers that “they’re working on the computers” because you don’t know how to work them or you’re too lazy to do them, maybe being a hotel receptionist/ shift manager isn’t for you,
  • MO
    Maria Ochoa
    Jun 7, 2020
    5.0
    Clean and quiet
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Frequently Asked Questions About Best Western Sunrise Inn

What type of accommodations does Best Western Sunrise Inn offer?

Best Western Sunrise Inn offers clean and comfortable hotel rooms designed to provide a peaceful and comforting home away from home for travelers.

Is Wi-Fi available at Best Western Sunrise Inn?

Yes, Best Western Sunrise Inn provides free Wi-Fi access for all guests to use in their rooms and business center.

Brand Certified Facts from Best Western Sunrise Inn

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Certified March 01, 2026Yext Knowledge Graph
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