Best Western Douglas Inn & Suites

4.2
519 reviews

About

Hotel
Located in Douglas,AZ, the Best Western Douglas Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Douglas Inn & Suites
199 E 7TH ST, Douglas, AZ
85607, United States

Hours

Reviews

4.2
519 reviews
5 stars
293
4 stars
130
3 stars
49
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although there were serious complaints about bed bugs and stained bedding.

Staff Performance

The staff received positive feedback for being friendly, helpful, and accommodating, though there were some reports of poor service at night.

Pricing

Numerous reviews indicated that the hotel is perceived as overpriced, especially given the quality of accommodations and local alternatives.

Breakfast Quality

The breakfast was generally well-received, with some guests appreciating the variety, while others suggested improvements.

Location

Guests appreciated the hotel's convenient location near the border and access to local amenities.
  • PG
    Patricia Gonzalez
    Sep 15, 2025
    1.0
    We stayed at the Best Western in Douglas Arizona, I had the worst experience! They had no one at the front desk when we got there to check in,we waited 20 minutes for someone to show up at the counter, the lobby was dark, no lights on. The carpet is dirty, the entire Hotel has a bad smell!!! We tried to sit in the lobby at night just to get out of our room but like I said they have no lights on and they only have one channel to watch in the lobby and itt was a Mexican channel with "novelas" it's a very bad experience we had. We got charged $200.00 a night you expect more for that price!! And the sad thing it's the only "good Hotel" in town!
  • AG
    Alex Gutierrez
    Jul 10, 2025
    5.0
    Excellent staff and service, thank you!
  • RA
    Rika Arjuli
    Jun 8, 2025
    4.0
    We like how strategic the location for this hotel while stay here if need to got Doctor appointment for hospital nearby if come from far away like us for staying there,safety area easy access to got food everywhere
  • MG
    Martin Garay
    Sep 14, 2018
    5.0
    Excelente hotel, se descansa muy bien, comodo, limpio, grandes espacios, desayuno lo normal..
  • CL
    Criss Leyva
    Feb 4, 2018
    5.0
    Padrisimo muy limpió☺

Frequently Asked Questions About Best Western Douglas Inn & Suites

Does Best Western Douglas Inn & Suites offer free breakfast?

Yes, the hotel offers free breakfast to its guests.

Is there a fitness center available at Best Western Douglas Inn & Suites?

Yes, the hotel has a fitness center available for guests.