Located in Douglas,AZ, the Best Western Douglas Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the cleanliness of the rooms and facilities, although there were serious complaints about bed bugs and stained bedding.
Staff Performance
The staff received positive feedback for being friendly, helpful, and accommodating, though there were some reports of poor service at night.
Pricing
Numerous reviews indicated that the hotel is perceived as overpriced, especially given the quality of accommodations and local alternatives.
Breakfast Quality
The breakfast was generally well-received, with some guests appreciating the variety, while others suggested improvements.
Location
Guests appreciated the hotel's convenient location near the border and access to local amenities.
PG
Patricia Gonzalez
Sep 15, 2025
1.0
We stayed at the Best Western in Douglas Arizona, I had the worst experience! They had no one at the front desk when we got there to check in,we waited 20 minutes for someone to show up at the counter, the lobby was dark, no lights on. The carpet is dirty, the entire Hotel has a bad smell!!! We tried to sit in the lobby at night just to get out of our room but like I said they have no lights on and they only have one channel to watch in the lobby and itt was a Mexican channel with "novelas" it's a very bad experience we had. We got charged $200.00 a night you expect more for that price!! And the sad thing it's the only "good Hotel" in town!
AG
Alex Gutierrez
Jul 10, 2025
5.0
Excellent staff and service, thank you!
RA
Rika Arjuli
Jun 8, 2025
4.0
We like how strategic the location for this hotel while stay here if need to got Doctor appointment for hospital nearby if come from far away like us for staying there,safety area easy access to got food everywhere
MG
Martin Garay
Sep 14, 2018
5.0
Excelente hotel, se descansa muy bien, comodo, limpio, grandes espacios, desayuno lo normal..
Frequently Asked Questions About Best Western Douglas Inn & Suites
Does Best Western Douglas Inn & Suites offer free breakfast?
Yes, the hotel offers free breakfast to its guests.
Is there a fitness center available at Best Western Douglas Inn & Suites?
Yes, the hotel has a fitness center available for guests.
What is the policy regarding smoking at Best Western Douglas Inn & Suites?
The property is a smoke-free environment.
Does Best Western Douglas Inn & Suites provide free Wi-Fi for guests?
Yes, free Wi-Fi is available for all guests.
Where is Best Western Douglas Inn & Suites located?
It is located at 199 E 7TH ST, Douglas, AZ 85607, USA.
What are the operating hours of Best Western Douglas Inn & Suites?
The hotel is open 24 hours a day, seven days a week.
Are there any special promotions or offers at Best Western Douglas Inn & Suites?
Yes, stay 2 nights and get a $50 Best Western Gift Card.
What nearby dining options are available around Best Western Douglas Inn & Suites?
Guests can visit Asadero El Güero, a Mexican and Latin American barbecue restaurant located nearby to enjoy local flavors.
How can nearby restaurants like Asadero El Güero enhance a guest's stay at Best Western Douglas Inn & Suites?
Guests can enjoy authentic Mexican and barbecue cuisine at Asadero El Güero, conveniently located nearby, making it an excellent option for meals before or after their hotel stay.
Are there any local service providers near Best Western Douglas Inn & Suites that guests might find useful?
Medikey Locksmith, a key and locksmith service, is located nearby for guests who may require security or locksmith assistance.