Business Details
About
Hotel
Located in Cottonwood,AZ, the Best Western Cottonwood Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,020 reviews
5 stars
461
4 stars
313
3 stars
114
2 stars
44
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported unclean rooms, with specific mentions of odors, dirty bathrooms, and unclean common areas.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor handling of issues.
Breakfast Quality
The breakfast received mixed reviews, with some praising the variety and quality, while others found it lacking or poorly prepared.
Location and Amenities
The hotel is well-located near dining and shopping options, and some guests appreciated the amenities like the pool and EV charging.
Room Condition
Many guests noted that the rooms were outdated and in need of renovation, with issues like uncomfortable beds and old furnishings.
- CBC BNov 9, 20251.0This place is disgusting. What the hell do you think this was on the side of the bed… exactly.. gross… and it was loud road noise and the breakfast was practically gone by the time we got there at 745 am
- EOEmile ONov 5, 20255.0Typical of BWs. I believe the Franchise holds them to a certain standard. Although unusual, this BW asks you to leave a tip for the cleaning lady, which I have seen at maybe one or two other BW. I paid $!40.00 total for the room, so I encourage you to take $5 out of that and give it to the cleaning lady. She earned it.
- EREman RaheemOct 25, 20251.0Horrible smelling hotel both inside and out the stench of cigarettes and filth made me wretch so badly I had to refuse the room when I arrived. Then they refused to refund me as the clerk didn’t even know how. I was told a supervisor would call and that never happened. I called customer service and they said the hotel manager could refund me and they’d call me that evening and they did not. They wanted to keep my $700 And ignore me. I called them and they finally only refunded me partially and kept $136 for one night saying it was “policy .” It’s policy to charge for a room that is never accepted even when someone is vomiting as a result of the room condition and cannot even be in the room safely for five minutes . So I paid $136 to sit in a room and vomit for five minutes struggling to breathe the putrid air that smelled of dog waste, piss, marijuana cigarettes and mold. I’ll Never use their hotels again .
- MHMichael HunterOct 12, 20255.0Recently stayed here while on vacation. It was a great place to stay. Peaceful and quiet. Close proximity to shopping and dining and on the edge of town on the road to Sedona. The room was clean and spacious. I felt very comfortable. Only one small problem- the dial in the refrigerator in my room was missing and it took some effort to change the temperature. Other than that, I would gladly stay there again.
- BBBillOct 11, 20255.0A good option if you have an EV you need to charge overnight while visiting, just have to ask the front desk to unlock the charger and it's $10.98 extra one time charge. Rooms were decent, comfortable stay and a pretty good Mexican place right near the entrance.
Frequently Asked Questions About Best Western Cottonwood Inn
Where is Best Western Cottonwood Inn located?
Best Western Cottonwood Inn is located at 993 S MAIN ST, Cottonwood, AZ 86326, US.
What are the check-in hours for Best Western Cottonwood Inn?
Best Western Cottonwood Inn is open 24 hours every day, so you can check in at any time.
Does Best Western Cottonwood Inn offer free WiFi?
Yes, free WiFi is available for all guests at Best Western Cottonwood Inn.
What amenities are provided at Best Western Cottonwood Inn?
The hotel offers free internet access, clean rooms, a business center, and superior customer service to ensure your comfort.
Is there a special offer currently available at Best Western Cottonwood Inn?
Yes, guests can get a $20 gift card as a featured promotion.
How can I contact Best Western Cottonwood Inn?
You can reach Best Western Cottonwood Inn by phone at +1 928-634-5575 or fax at +1 928-634-5576.
What is the website to book a room at Best Western Cottonwood Inn?
You can book your stay at https://www.bestwestern.com/en_US/book/hotel-rooms.03102.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:03102
Are there any convenient stores or gas stations near Best Western Cottonwood Inn?
Yes, the Giant convenience store and gas station are located near Best Western Cottonwood Inn, convenient for refueling and quick shopping needs.
Are there dining options near Best Western Cottonwood Inn?
Plaza Bonita, a Mexican and Latin American restaurant, is nearby offering delicious dining options after your stay.
How can nearby places like Giant and Plaza Bonita enhance my visit to Best Western Cottonwood Inn?
Giant provides convenient access to gas, snacks, and ATM services while Plaza Bonita offers delicious local dining, making it easy to enjoy amenities close to your hotel stay.