Staybridge Suites Phoenix - Chandler by IHG

4.4
650 reviews
Desert Breeze Park attracts many families in Chandler

About

HotelWedding VenueConference CenterBusiness Meeting Locations
The beautiful Staybridge Suites Phoenix Chandler is centrally located providing easy access to major highways and interstates making the short commute to MLB Spring Training, Downtown Phoenix, The Phoenix Sky Harbor International Airport, Scottsdale, Tempe, Mesa Gateway Airport and Gilbert even shorter! Not driving? No need to worry! The Staybridge Suites is walking distance from Chandler Fashion Center where you can shop to your heart’s desire and find several food options to cure your cravings. Traveling on business? Chandler is in close proximity to the world’s leading financial and technology companies including NXP, Intel, Northrop Grumman, Tokyo Electron, Lucid Motors, Wells Fargo and Bank of America. When making your reservation make sure to mention what corporation you are with or visiting as the Staybridge Suites offers several companies preferred hotel discounted rates! Our one and two bedroom suites include separate living and sleeping areas and fully equipped kitchens. Enjoy our daily complimentary hot breakfast buffet each morning, as well as our evening social featuring a light meal on Monday, Tuesday, and Wednesday evenings. We also offer a complimentary laundry facility, storage lockers, a 24-hour fitness center, a business center, and free Wi-Fi. You can enjoy grilling on our patio grills, stay cool with our outdoor pool, or relax at our whirlpool and fire pit. Plus, we are pet-friendly, so your furry friends are always welcome!

Location

Staybridge Suites Phoenix - Chandler by IHG
3990 West Chandler Boulevard, Chandler, AZ
85226, United States

Hours

Reviews

4.4
650 reviews
5 stars
438
4 stars
131
3 stars
37
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Addison, Ash, and Crystal for their exceptional service.

Cleanliness

While some reviews highlighted clean rooms and well-maintained facilities, others reported issues with cleanliness, including dirty elevators and rooms.

Renovations

Several guests noted ongoing renovations that affected their stay, including noise from construction and limited access to amenities like the pool.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking or inconsistent.

Management Issues

Multiple reviews pointed to poor management responses to guest complaints, with some guests feeling dismissed or treated rudely.
  • SP
    Sintia Popovac
    Nov 11, 2025
    5.0
    Went there in mid October and stayed there for 4 days. Staff was super kind and knowledgeable. I hate forgetting names, but the English gentleman deserved a raise and promotion. He was running around doing front desk, setting up breakfast, tending to customers! He also was amazing when I realized I books the wrong room. He helped look for the larger one we wanted and a great price. If we go back to phoenix in December that’s where we will be staying and hoping it’s one of the hotels we can stay at during my daughter’s volleyball tournament.
  • EA
    Ed Aguilar
    Nov 2, 2025
    5.0
    This IHG property in Chandler AZ sets the bar high when it comes to quality and great service. The team headed by Addison-GM, Jacky-Director of sales, and the front desk-Ash, Bertha, Samuel and Crystal will make sure you get immediate attention to your needs, give you exemplary customer service. I only stay at IHG properties and I highly recommend this hotel.
  • LC
    Lyric Carter
    Oct 3, 2025
    2.0
    My stay at this hotel has been incredibly disappointing and far from the relaxing getaway my husband and I had hoped for. On the very first morning, we were abruptly woken up by loud construction noise starting as early as 7:30 AM. To make matters worse, our room is beautiful but the windows are completely covered with 3M construction paper, blocking any natural light and leaving us feeling closed in with no view at all. Almost the entire side of the building we're on is under reconstruction—something we were never informed about when booking. The pool is also closed due to the construction, removing one of the key amenities we were looking forward to using. Had I known the hotel would be in this state, I never would have booked it. I tried talking to front desk about at least moving our room but they said nothing could be done. Honestly, I could have had a more enjoyable and restful time at home. And now, I’m stuck here for five nights.Highly disappointed.
  • ZS
    Zeeshan Shafiq
    Oct 1, 2025
    4.0
    I stayed at this location while visiting for work. The work location is almost 45 minutes south of this place. I visited in September 2025 and there is renovation going on at the hotel. The breakfast area and the main lobby is under construction. Breakfast is served in the conference room. The room was clean. I would suggest the breakfast time to start at 6:00 a.m. instead of 6:30 a.m..
  • ED
    Elizabeth Diaz
    Sep 16, 2025
    5.0
    Customer service here was the best customer service I had at a hotel. I rented the room the day before my wedding so we would be close to venue and have a big enough space to do hair and make up. The rooms were beautiful very clean and the beds were so comfortable. Everyone I came in contact with was very friendly. We checked in with Addison and she was absolutely amazing very friendly, kind and professional. Should could tell she genuinely cared about the hotels customers. We will Definitely will be returning for many staycations.

Frequently Asked Questions About Staybridge Suites Phoenix - Chandler by IHG

What time is check-in and check-out at Staybridge Suites Phoenix - Chandler?

Check-in starts at 3:00 PM, and check-out is at 12:00 PM.

Is free breakfast available at the hotel?

Yes, a complimentary hot buffet breakfast is available daily.