Best Western Bellemont Shadow Mountain Inn

4.2
249 reviews

About

HotelBest Western
Located in Bellemont,AZ, the Best Western Bellemont Shadow Mountain Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Bellemont Shadow Mountain Inn
12380 INTERSTATE 40, Bellemont, AZ
86015-5087, United States

Hours

Reviews

4.2
249 reviews
5 stars
165
4 stars
24
3 stars
24
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, several reviews highlighted issues with housekeeping, including dirty linens and unclean bathrooms.

Staff Service

The staff received mixed reviews; while many guests appreciated their friendliness and helpfulness, others reported poor management and unprofessional behavior from certain staff members.

Breakfast Quality

The breakfast options were generally well-received, but some guests found them lacking in variety and quality compared to other Best Western locations.

Noise Issues

Several guests complained about noise disturbances from adjacent rooms and external sources, indicating poor soundproofing.

Location Convenience

The hotel is conveniently located near the highway and a gas station, making it a good stop for travelers, though dining options are limited.
  • SC
    Sierra Collazo
    2 days ago
    1.0
    This was an Ideal place to stay while traveling through az being a reoccurring customer. Today I was met was dissatisfying customer service, especially being a rewards member. The Bald Man who claimed to be GM met us with hostility over a misunderstanding and threatened police for us being confused over our reservation. The other staff were amazing and treated us well, but he is the reason I will not be doing business at this hotel moving forward. Thank you.
  • AM
    Amanda McGee
    Jan 3, 2026
    5.0
    We have stayed here twice with pets and will be back again. Easy checkin, vinyl flooring (much cleaner for our pets!), convenience store and McD across the street. Breakfast is basic, but sufficient.
  • AS
    Abdul Samim
    Jan 3, 2026
    3.0
    Strategically located so you pay Switzerland prices for over night stay. Expect to check breakfast item for expiry date and smell stinky but friendly staff. Expect to holler like a fire alarm based on the notice in front door if you see smoke as the hotel depends on you sauce the notice said alarm is not working.
  • CR
    C Rus
    Dec 31, 2025
    1.0
    My husband and son stayed the night on 12-28-25. At about 11pm the smoke alarm went off. My son called the front desk and no one would come and take care of it. Finally, my husband got dressed and went down to the front desk. EK, the manager, finally went to the room. He couldn't get it to stop so he just disconnected it. I called the hotel and asked for a refund since they didn't get any sleep. The reason you pay for a hotel is to get some rest. EK offered a 10% discount. The room charge was $207. $20 off for no sleep. We've stayed at this hotel before. Never again. I looked up who the owners are: Sunesh Tewari and Anand Vashi. EK said he had to talk with them and he'd call back within 24 hours. No call yet and it's been over 48 hours. We do not recommend this hotel. Stay somewhere else.
  • JL
    Joanna Lee
    Dec 26, 2025
    1.0
    I am giving this hotel one star due to extremely poor soundproofing. The walls are so thin that I could clearly hear the TV from the next room and even understand their conversations. The noise continued past 11 p.m. I called the front desk multiple times to complain, but no one answered. When I went to the front desk in person, there was no staff at all—only a screen claiming a virtual helper would assist. They attempted to call the noisy room, but no one answered, and there was no real staff available to help. I was left with no solution and was not moved to another room until midnight. This level of service is unacceptable.

Frequently Asked Questions About Best Western Bellemont Shadow Mountain Inn

Does Best Western Bellemont Shadow Mountain Inn offer free breakfast to guests?

Yes, the Best Western Bellemont Shadow Mountain Inn provides free breakfast to its guests.

Are pets allowed at Best Western Bellemont Shadow Mountain Inn?

Yes, pets and dogs are welcome at the Best Western Bellemont Shadow Mountain Inn.