Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Brand new Holiday Inn Express & Suites White Hall! Our Holiday Inn Express & Suites White Hall is the ideal destination for your business or leisure needs. We are located just .2 miles off of I-530 exit 34 and within minutes from Pine Bluff Arsenal. If work is what brings you to us we have you covered. Polish up that presentation or prepare for your meeting with our complimentary business center services and complimentary high-speed Internet.
Vacationing families will love our Express Start Breakfast bar with hot and cold items including our signature cinnamon rolls and pancakes. We also offer complimentary high-speed Internet, local phone calls, fitness center and business center.
Our hotel is close to Crenshaw Springs Water Park (3.5 mi.) The University of Arkansas Pine Bluff (5.4 mi.) Arkansas Railroad Museum (7 mi.)
Our business traveler will find us conveniently located to Tyson Foods, Jefferson Industrial Park, Stant US Corporation, Smart Chevrolet, Cadillac, Buick, GMC. and Hyundai.
Location
Holiday Inn Express & Suites White Hall by IHG
7800 Sheridan Road, White Hall, AR
71602, United States
Hours
Reviews
4.2
292 reviews
5 stars
176
4 stars
63
3 stars
18
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and professionalism of the front desk staff, there were also reports of rude behavior from certain employees, particularly during check-in.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of roaches, dirty rooms, and maintenance issues that were not promptly addressed.
Amenities and Policies
Guests expressed frustration with unclear policies regarding amenities like the pool and breakfast seating, as well as issues with overcharging and room availability.
Overall Experience
Despite some positive experiences, many customers reported significant dissatisfaction with their stays, citing a lack of responsiveness from management and unresolved issues.
- PPPolk's PlaceJan 2, 20261.0Stayed here with my family and purchased two hotels rooms. My 81 year old mother and 7 year old son were unfortunately not the only guests in the room there was a terrible roach problem. I was told that a manager would give me a call and that was 5 days ago and still no call. I would never recommend staying here and wouldn't stay here again even if it was free. The manager on staff couldn't help but also gave the most underhanded apology possible letting us know that their hotel didn't have roaches but an attendant in fact verified how there were roaches but also the room was filthy. Feel free to give me a call like you promised.
- DDdjpolkJan 2, 20261.0Stayed here with my family and purchased two hotels rooms. My 81 year old mother and 7 year old son were unfortunately not the only guests in the room there was a terrible roach problem. I was told that a manager would give me a call and that was 5 days ago and still no call. I would never recommend staying here and wouldn't stay here again even if it was free. The manager on staff couldn't help but also gave the most underhanded apology possible letting us know that their hotel didn't have roaches but an attendant in fact verified how there were roaches but also the room was filthy. Feel free to give me a call like you promised.
- CPChantell PolkJan 2, 20261.0Stayed here with my family and purchased two hotels rooms. My 81 year old mother and 7 year old son were unfortunately not the only guests in the room there was a terrible roach problem. I was told that a manager would give me a call and that was 5 days ago and still no call. I would never recommend staying here and wouldn't stay here again even if it was free. The manager on staff couldn't help but also gave the most underhanded apology possible letting us know that their hotel didn't have roaches but an attendant in fact verified how there were roaches but also the room was filthy. Feel free to give me a call like you promised.
- TFThe Polk FamilyJan 2, 20261.0Stayed here with my family and purchased two hotels rooms. My 81 year old mother and 7 year old son were unfortunately not the only guests in the room there was a terrible roach problem. I was told that a manager would give me a call and that was 5 days ago and still no call. I would never recommend staying here and wouldn't stay here again even if it was free. The manager on staff couldn't help but also gave the most underhanded apology possible letting us know that their hotel didn't have roaches but an attendant in fact verified how there were roaches but also the room was filthy. Feel free to give me a call like you promised.
- LELee EvansJan 1, 20261.0Pool is always closed. Policies are unclear and change depending on who’s at the front desk. Morning lady is very rude and strict. Everyone else is way more easy going. You’re not allowed to have a guest come into the lobby and speak with you. Well you are, it just depends on what kind of day they’re having and who’s at the front desk whether they’re going to enforce it or not. And if you complain they will kick you out just for complaining. Honestly, they were so back and forth on it that I still have no idea what the policy is. I’m working on a job in the area and had a contractor come meet me after breakfast over in the lobby (which was completely empty). No issue the first week. The next time we came back, it was a big hassle and they made us move to the meeting room. We paid the $50 fee with a supposed $25 you’re supposed to get back. Ended up being almost $100 and I never got anything back. I recommend the holiday inn in pine bluff. It’s not as new of a hotel but it’s cheaper and the front desk staff is much nicer.
Frequently Asked Questions About Holiday Inn Express & Suites White Hall by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites White Hall?
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included for guests at the hotel?
Yes, a free Express Start Breakfast buffet with hot and cold items is available to guests.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites White Hall?
No, pets including cats and dogs are not allowed at the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, mobility accessible facilities, and an elevator.
Does the hotel have fitness and recreational facilities?
Yes, the hotel features a fitness center equipped with elliptical machines, free weights, and treadmills, plus an indoor pool and a hot tub.
Can guests use a business center or meeting rooms at the hotel?
Yes, the hotel offers a complimentary business center and has one meeting room available.
What nearby dining options are available around Holiday Inn Express & Suites White Hall?
Nearby restaurants include Huddle House, Subway, Schlotzsky's, Moe's Southwest Grill, Dairy Queen Grill and Chill, and On Break Cafe, offering a variety of American, Mexican, and fast food choices.
Are there any nearby medical services close to the hotel?
Yes, guests can find Family Medicine Of White Hall and White Hall Walk-In Clinic nearby for medical needs.
What local attractions can guests visit near Holiday Inn Express & Suites White Hall?
Guests can visit Crenshaw Springs Water Park, the University of Arkansas Pine Bluff, and the Arkansas Railroad Museum, all within a short drive from the hotel.