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About
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The Holiday Inn Express & Suites West Memphis is conveniently located at exit 278 on the service road facing I-55 and I-40. Easily accessible to St. Jude Children's Research Hospital, Baptist Memorial-Crittenden County hospital, FedEx Forum, ASUMidSouth and downtown Memphis. We offer state of the art modern rooms with free Wi-Fi, complimentary hot breakfast, fully equipped 24-hour exercise and fitness center, laundry services, outdoor pool, outdoor patio and patio. Electric vehicle charging station on premises
Business travelers stay connected while on the road with our 24 hr. business center, stay engaged in our 24-hour full service workout center.
This West Memphis hotel is located just across from Southland Park Gaming & Racing offering the best in gaming, racing, and dining anywhere. This property is also just across the Mississippi River from Bass Pro Shop's newest national destination experience located inside the massive iconic Pyramid in Downtown Memphis, TN. This new, immersive retail experience offers something for everyone from the serious outdoor enthusiast to families looking to have fun.
The staff at our property are eagerly awaiting your arrival to meet you and welcome you to our brand new beautiful hotel.
Location
Holiday Inn Express & Suites West Memphis by IHG
1007 E. Service, West Memphis, AR
72301, United States
Hours
Reviews
4.3
747 reviews
5 stars
456
4 stars
153
3 stars
59
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness
Overall, guests found the rooms to be clean and comfortable, although some reported issues with specific cleaning deficiencies.
Noise Issues
Several reviews mentioned significant noise from the nearby highway, impacting sleep quality for some guests.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted issues with food availability and freshness.
Value for Money
Guests expressed concerns about the pricing relative to the amenities and overall experience, with some feeling it was overpriced.
- CJCassidi Jai5 days ago5.0This is a very easy location to find it's very clean has lots of parking in the back for larger vehicles
- MIMotoMouth Inc.5 days ago5.0So very clean, easy location to get into rooms are very clean.That very comfortable this morning for breakfast, Lisa and Terry care of us.Food was phenomenal.Thank you so much for having us.Look forward to stopping in our way back
- CJChris JohnstonNov 6, 20252.0To close to the interstate by far the most noisy hotel I’ve ever stayed in
- GCGreg CallahanOct 21, 20251.0TRUCK NOISE !! No Sleep, ONLY TRUCK Noise. it is horrible. There are very few reasons for a Hotel to be THIS Close to the Interstate Highway.... Guest comfort is NOT one of them; GREED could be. There were other significant deficiencies; but with sleep impossible, we need not bother.
- DHDavid HoferOct 19, 20255.0Walked in (10-18-25) tired from a long drive and was greeted by 2 beautiful ladies who were just awesome. It was one person's first day and the other lady was incredibly kind and supportive with her. This is why I stay at HIE. Thank you ladies! It's that 1st interaction that's so important and you were both the best!
Frequently Asked Questions About Holiday Inn Express & Suites West Memphis by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites West Memphis?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, complimentary breakfast including a buffet option is available for free to guests.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
Are pets allowed at Holiday Inn Express & Suites West Memphis?
No, pets including dogs and cats are not allowed on the property.
What sanitation measures are in place regarding cleaning and safety?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, daily housekeeping, sanitizer availability, and high-touch items are removed or disinfected.
Are business facilities available onsite?
Yes, there is a 24-hour business center and a meeting room available.
What fitness amenities does the hotel offer?
The hotel has a free fitness center with equipment including free weights and a treadmill.
Is there free parking and electric vehicle charging at the hotel?
Yes, free parking is available on site along with an electric vehicle charging station.
What nearby hotels are close to Holiday Inn Express & Suites West Memphis?
Nearby hotels include Quality Inn West Memphis I-40, Comfort Suites West Memphis, Ramada Inn, and La Quinta Inn & Suites, providing additional accommodation options.
What nearby attractions can I visit around Holiday Inn Express & Suites West Memphis?
You can visit Southland Park Gaming & Racing across the street for gaming and dining, as well as Bass Pro Shop inside the iconic Pyramid in Downtown Memphis, just across the Mississippi River.
Are there any convenient nearby gas stations or stores for travelers at Holiday Inn Express & Suites West Memphis?
Yes, nearby gas stations and convenience stores include Shell and QuikTrip, and there are hardware stores like The Home Center and True Value for shopping needs.