Holiday Inn Express & Suites Texarkana East by IHG

3.6
836 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express® Hotel & Suites Texarkana East!Texarkana, straddling the state line of Texas and Arkansas, is filled with friendly people that offer small town, southern hospitality but with the amenities of a city.Holiday Inn Express® Hotel & Suites Texarkana East, located minutes away from the NEW Big Dam Waterpark, Four States Fairgrounds and Rodeo and Texarkana Regional Airport, offers excellent amenities, including our complimentary hot Express Start® breakfast bar, heated indoor pool and whirlpool, 24-hour fitness center, 24-hour business center, Suite Shop, free high-speed wireless internet, and 1200 sq ft meeting space.In and nearby Texarkana, you can locate top companies like Cooper Tire and Rubber Company, Red River Army Depot, Domtar, Graphic Packaging and International Paper. As well as universities and hospitals such as Texas A and M, Texarkana College, University of Arkansas Hope, Christus St. Michael Heath and Wadley Regional Medical Center.Whether you’re here on business or enjoying a ball tournament, you can take advantage of our hotel deals and great rates at the Holiday Inn Express® Hotel & Suites Texarkana East.

Location

Holiday Inn Express & Suites Texarkana East by IHG
5210 Crossroads Parkway, Texarkana, AR
71854, United States

Hours

Reviews

3.6
836 reviews
5 stars
331
4 stars
187
3 stars
102
2 stars
81
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Erica and Dana for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned significant cleanliness problems, including dirty rooms, stained carpets, and unpleasant odors throughout the hotel.

Breakfast Quality

Guests expressed disappointment with the breakfast offerings, citing a lack of variety and availability, as well as poor food quality.

Facility Maintenance

Several reviews pointed out maintenance issues, such as broken elevators, low water pressure, and outdated decor, indicating a need for significant updates.

Comfort Concerns

Many customers reported uncomfortable beds and poor room conditions, leading to a lack of restful sleep during their stays.
  • BG
    Bobby Giles
    2 days ago
    5.0
    Great stay everything was lovely the rooms were super nice and cozy I'll recommend this hotel any day
  • JW
    Justin Woodruff
    Nov 14, 2025
    5.0
    Very good service well maintained Erika needs a raise very professionally
  • KK
    Kristina
    Nov 6, 2025
    4.0
    Staff was very friendly. The breakfast was great, best I've seen in a while actually. The road to get in was kind of easy to miss with traffic but the alternative entrance was a nice drive in. The entire 2nd floor smelled strangely musty and like mildew. The room didnt smell like it as much as the hall but it was a weird lingering smell. Also, if you locked the bathroom door, you were stuck inside the bathroom as it didnt want to open if locked.
  • TB
    Timothy Miles Bassett
    Oct 27, 2025
    5.0
    TV’s are a little small but overall it’s a quiet property with excellent customer service comfy clean beds and rooms and easy on off highway access right on the Texas Arkansas border.
  • JR
    jarrett rone
    Oct 16, 2025
    5.0
    I had an excellent stay at the Holiday Inn, and I want to give a special shoutout to Erica and her amazing staff for going above and beyond to make me feel welcomed and comfortable. From the moment I arrived, their hospitality stood out—they were warm, attentive, and truly cared about ensuring my stay was perfect. My suite was spotless, cozy, and well-prepared. I was pleasantly surprised to find thoughtful touches like snacks and other little extras that made it feel like a home away from home. It's rare to find that level of attention to detail, and I genuinely appreciated it. Thank you again to Erica and the team for making my visit so smooth and enjoyable. I’ll definitely be returning!

Frequently Asked Questions About Holiday Inn Express & Suites Texarkana East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Texarkana East?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with a stay at the hotel?

Yes, a complimentary buffet breakfast is available for free.