Business Details
About
Hotel
Located in Russellville,AR, the Best Western Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
462 reviews
5 stars
221
4 stars
128
3 stars
37
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, signs of bed bugs, and unclean bathrooms.
Staff Performance
The staff received consistent praise for being friendly, helpful, and accommodating, with many guests noting their positive interactions.
Room Conditions
Guests reported a mix of room conditions, with some describing rooms as outdated and in need of maintenance, while others found them comfortable and clean.
Breakfast Quality
The breakfast offerings were generally well-received, though some guests noted inconsistencies in availability and quality.
Value for Money
Many customers felt the hotel provided good value for the price, despite some complaints about specific issues.
- SCsteven corlew5 days ago1.0They never refunded my deposit
- MDMichelle DNov 3, 20251.0Made a weekend reservation. Checked in Friday, the room was clean. But, the smell of the air freshener was 10x worse than a dept store men’s cologne counter. I opened the door and window hoping it would draw the smell out. I asked another ores on if their room smelled similar-it was a yes. I had to be somewhere, so I got ready, hoping when I got back maybe it would be less. But, no. I talked to the front desk person once I got back-she said nothing she could do, and said to talk to the mgr at midnight. 🤷🏻♀️ I couldn’t sleep, could taste this in my mouth and the smell was just as strong. I checked out early, finding a room somewhere else, spoke with the nice weekend person. She said she apologized for this and said she would refund the night, even tho it was non refundable. Unexpected but much appreciate. I have yet to receive a refund or a call back from Neil, the mgr about the room condition or the refund. I have stayed in the past with no issues, but will not stay again. My advice is of there is nothing in Russellville-keep driving onto the next city. I won’t be staying here again, and neither should you.
- WSWilliam SOct 26, 20251.0I stayed here a year ago and the hotel was no longer corporate owned. The new owners made a effort, but fell short where Best Western corporate would have made it right. the Gideons place Bibles at most hotels and chains. Best Western welcomes this, but not the new owners of this location. I made a reservation and at last minute was canceled because I spoke the truth and that is that these owners, dislike Veterans, Christians, and anyone who makes a comment they dislike. Look out for the twice or three times warmed breakfast, and check the dates on any perishable food items before consuming. There was no shower curtain in our room last time and the fixtures looked as if put it by a one armed plumber. If military, stay someplace else.
- ABAlexander BenzOct 15, 20251.0Do not stay here. We inspected the room upon arrival and found signs of bed bugs. A refund was not provided after submitting a complaint.
- BRBobby RichardsOct 9, 20252.0Room floor didnt look like it was vacuumed. Sheets and wannabe blanket had stains all over. Room was big with big TV. Outside rooms in busy street. Front desk lady was sweet and kind at check in
Frequently Asked Questions About Best Western Inn
Does Best Western Inn provide complimentary breakfast?
Yes, Best Western Inn offers free breakfast to all guests.
Is smoking allowed at Best Western Inn?
No, Best Western Inn is a smoke-free property.
What internet services are available at Best Western Inn?
Best Western Inn offers free WiFi access for guests throughout the hotel.
What are the check-in and check-out hours at Best Western Inn?
Best Western Inn operates 24/7, so guests can check in and out at any time.
Where is Best Western Inn located?
Best Western Inn is located at 2326 N Arkansas Ave, Russellville, AR 72802, USA.
Does Best Western Inn have an on-site restaurant?
Yes, Best Western Inn features an on-site restaurant for guest convenience.
Are there any special offers available at Best Western Inn?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Inn?
You can reach Best Western Inn by phone at +1 479-967-1000 or by fax at +1 479-967-3586.
What are some nearby dining options for breakfast?
Waffle House, a breakfast and brunch restaurant, is nearby and offers additional dining options if you want to explore local breakfast places.
Are there other hotels near Best Western Inn?
Yes, there are multiple other Best Western Inns located nearby, giving travelers alternative accommodation options close by.
How can nearby dining options like Waffle House enhance my stay?
You can enjoy a variety of breakfast and brunch dishes at Waffle House, which is convenient for a quick meal before departing or after a night at Best Western Inn.