Candlewood Suites Rogers/Bentonville by IHG

3.9
516 reviews
Welcome to the Candlewood Suites!

About

HotelWedding VenueConference Center
Candlewood Suites Rogers / Bentonville, an IHG Hotel, is a half-mile off Interstate 49 and within walking distance of Shopping and 20 Restaurants. The NW Arkansas Regional Airport (XNA) is located just 13 miles from our property. Travelers enjoy a short commute to company headquarters and offices with Walmart, Tyson, JB Hunt, Cognizant, IBM, InfoSys, TATA Consultancy, UST Global, and AT&T. At the Candlewood Suites Rogers/Bentonville, guests enjoy all the comforts of home including complimentary parking, laundry facilities, daily housekeeping, 24/7 Fitness Center, heated indoor pool, our Lending Locker, and the Candlewood Cupboard, offering groceries and snacks. In addition to our family friendly bedroom suites with kitchenettes, microwaves and free cribs, our All-Suite property provides complimentary Wi-Fi, a Business Center and meeting room space for up to 80 people. Nearby, the area's natural beauty can be seen at Beaver Lake, while Crystal Bridges Museum of American Art and Walmart Arkansas Music Pavilion are cultural highlights. Attractions including Pinnacle Hills Promenade, Walmart Visitor Center, Daisy BB Gun Museum, & events like the Walmart Shareholders Convention, Poultry Festival, LPGA Tour, War Eagle Craft Fairs, Razorback Football Games, and Bikes Blues & BBQ are all worth visiting

Location

Candlewood Suites Rogers/Bentonville by IHG
4601 West Rozell Street, Rogers, AR
72756, United States

Hours

Reviews

3.9
516 reviews
5 stars
228
4 stars
126
3 stars
74
2 stars
41
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty carpets, unclean bathrooms, and unpleasant odors in rooms.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported rude behavior and poor customer service experiences.

Room Conditions

Many guests noted that rooms were outdated and in need of maintenance, with issues such as broken appliances, uncomfortable beds, and noise disturbances.

Amenities and Services

The lack of complimentary breakfast and issues with Wi-Fi were frequently mentioned as disappointments, while some appreciated the kitchenette and laundry facilities.

Location Convenience

Several reviews mentioned the hotel's convenient location near restaurants and shopping, which was a positive aspect for many guests.
  • BT
    Brandon Trent
    Apr 14, 2024
    1.0
    If you want bugs in your bed, this is the place! Woke up to an infestation on the 4th floor!
  • BC
    Brenda Caraway
    Feb 21, 2021
    5.0
    Home away from home for 2 weeks very nice and professional
  • MR
    Missy RK
    Apr 15, 2017
    4.0
    The room was nice. They provided shampoo, no conditioner. No liquid soap in the bathroom to wash your hands with. The amenities in the room were less than the bare minimums. The bed wasn't even comfy. It sure wasn't worth what was paid for it.
  • AA
    anthony keith (akeith1911)
    Jan 11, 2017
    5.0
    Courteous staff, nice lobby, and clean rooms.

Frequently Asked Questions About Candlewood Suites Rogers/Bentonville by IHG

What are the check-in and check-out times at Candlewood Suites Rogers/Bentonville by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Are pets allowed at Candlewood Suites Rogers/Bentonville?

Yes, both cats and dogs are welcome at the hotel.