Certified by Best Western Presidential Hotel & Suites • Mar 01, 2026
HotelBest Western
Located in Pine Bluff,AR, the Best Western Presidential Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Presidential Hotel & Suites • Mar 01, 2026
Certified by Best Western Presidential Hotel & Suites • Mar 01, 2026
Reviews
3.9
399 reviews
5 stars
182
4 stars
93
3 stars
56
2 stars
23
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted severe cleanliness problems, including reports of cockroaches, bed bugs, and mold in rooms.
Staff Attitude
Customer service experiences varied, with some guests praising friendly staff while others reported rudeness and unhelpfulness.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others noted that food ran out early or was poorly managed.
Room Conditions
Guests frequently mentioned outdated and poorly maintained rooms, with issues like broken furniture, ineffective air conditioning, and general disrepair.
Location Concerns
The hotel is noted for its convenient location near a casino, but guests expressed disappointment over limited nearby dining and entertainment options.
SC
Sherri Copeland
Feb 19, 2026
2.0
Wonderful staff and location was convenient. The rooms pictured when we booked is not what we got at all.
Our first impression in going into the elevator was it was old and not very clean. When we got to our room, sadly. . . It was definitely not as pictured in the website. I think we fell for the old bait and switch
The room while seeming clean, had stained up comforts, chairs and a leaking bathtub that ran all night long, and had a musty smell.
CF
Chris Fenlon
Feb 9, 2026
1.0
Disgusting hotel - Filthy dirty, I virtually had an Asthma attack.
Receptionist was asleep at the desk.
I left and had to find another hotel.
DO NOT STAY HERE.!
BC
Brenda Christensen
Feb 7, 2026
4.0
Conveniently located.
Comfortable setting. The pillows were not my favorite. They are sherred foam.
It looked clean over all.
There were just a couple of things maybe that were fixed would make it a little better.
Handle on sink was loose.
Only two large towels in bathroom but had two queen beds. Need a couple of more towels.
Overall it was ok and I would stay there again.
The breakfast was good. Lots of variety and food quality was good
FB
FE B
Jan 12, 2026
1.0
Far far from presidential
They absolutely knew the room above had a water leak but choose to do nothing
The bathroom ceiling peeling the ceiling above the sink BLAck MOLD and not a spot
Damn big ! Front desk awesome and it’s not her fault. Place sold out. It’s not the best price at 100$ too. Just recently started using BW so totally disappointed.
How does the health department allow this
It did not just happen
Room 103
Had to find another hotel
Was told I’ll see credit back to my account
TT
Terri
Jan 7, 2026
5.0
Place was clean & people were friendly.
Bathroom was the cleanest I seen in a long time at a hotel.
Not much was around for food or entertainment.
Frequently Asked Questions About Best Western Presidential Hotel & Suites
Does the Best Western Presidential Hotel & Suites have a hot tub?
Yes, the hotel offers a hot tub for guests to enjoy.
Is free Wi-Fi available at the Best Western Presidential Hotel & Suites?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the address details for the Best Western Presidential Hotel & Suites?
The hotel is located at 3104 Market St, Pine Bluff, AR 71601, USA.
What are the operating hours of the Best Western Presidential Hotel & Suites?
The hotel is open 24 hours a day, 7 days a week.
What is the main phone number to contact the Best Western Presidential Hotel & Suites?
You can reach the hotel at +1 870-535-6300.
Are there any special offers currently available at the Best Western Presidential Hotel & Suites?
Yes, you can stay 2 nights and get a $50 Best Western Gift Card as part of their promotion.
What type of hotel is the Best Western Presidential Hotel & Suites and what can guests expect?
It is a Best Western hotel that provides a peaceful and comfortable stay, with free internet access, cleanliness, value, and superior customer service.
What nearby hotels are close to the Best Western Presidential Hotel & Suites?
Nearby hotels include Motel 6 Pine Bluff and Super 8, which offer additional lodging options for visitors.
How can nearby hotels like Motel 6 Pine Bluff and Super 8 be useful for visitors?
These nearby hotels provide alternative accommodations which might be convenient if the Best Western Presidential Hotel & Suites is fully booked or if guests want to explore different options in Pine Bluff.
Are there any other nearby places of interest for visitors staying at the Best Western Presidential Hotel & Suites?
Other nearby hotels such as Motel 6 Pine Bluff and Super 8 are close by; guests might also explore Pine Bluff attractions accessible via these accommodations.
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Certified March 01, 2026Yext Knowledge Graph
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