Business Details
About
Hotel
Located in Pine Bluff,AR, the Best Western Presidential Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Presidential Hotel & Suites
3104 MARKET ST, Pine Bluff, AR
71601, United States
Hours
Reviews
3.9
392 reviews
5 stars
180
4 stars
92
3 stars
56
2 stars
22
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including reports of roaches, bed bugs, and unclean rooms.
Staff Attitude
Customer service experiences varied, with some guests reporting rude staff, particularly at the front desk and during breakfast.
Amenities Disappointment
Guests expressed dissatisfaction with advertised amenities, such as a non-operational pool and broken furniture.
Mixed Experiences
While some guests enjoyed their stay and found the hotel comfortable, many others had significant complaints that overshadowed positive aspects.
Breakfast Quality
The breakfast received mixed reviews, with some praising the variety while others noted that food ran out early or was not fresh.
- WGWhiskeys Fire GlassNov 15, 20252.0Great breakfast, wonderful jacuzzi tub but cockroaches in the rooms make the $$ price seem steep. I contacted corporate and they made no attempt to compensate for the lack of cleanliness.
- JBJimmy ByrdSep 18, 20251.0Hotel right on road and road noise. 1st room fridge didn't work. 2nd room 91° degrees in room. 3rd room air conditioning not working. I don't think they do any maintenance on these rooms or hotel.
- SJSharrol JohnsonAug 24, 20253.0This was a nice place to visit. But, I'll never come back. It supposed to be smoke free. So why do the smokers have to stand at the front door. When the doors open the smoke comes right into the hotel and up the stairs. The pool was closed. Venting machine on the 1st floor back I'm on the 3rd floor. I saw something moving on the carpet. 🪳 Huge went right in the toilet. I fell on the 🚿 shower trying to move the showerhead. Check behind your refrigerator? Bring your LYSOL. Breakfast was nice rang out of bagels at 8 am. But, breakfast was nice.
- SRSara RaibleJul 31, 20251.0Receptionist was extremely rude.
- ALAndrea LawsonJul 22, 20251.0Terrible Experience – Do Not Recommend I brought a group of 37 TRIO Upward Bound students and booked 14 rooms at this hotel. Unfortunately, our experience was extremely disappointing and unacceptable. Three of our rooms were infested with roaches and bed bugs. Several of our students were bitten by bed bugs, and we noticed flying roaches throughout the hotel rooms. When we brought this to the attention of the front desk clerk, we were told that a previous guest had brought in the roaches and the hotel had not been able to eliminate the problem. This clearly indicates that the hotel was aware of the infestation prior to our arrival, yet still assigned those rooms to our group. In addition, the hotel’s website advertised a pool, which was one of the reasons we chose this location. However, the pool was not operational, another huge disappointment for our students. Due to the poor conditions and safety concerns, we were forced to end our stay abruptly. This was a terrible experience for both staff and students. I strongly advise against staying at this hotel. It is not safe, sanitary, or truthful in its advertising.
Frequently Asked Questions About Best Western Presidential Hotel & Suites
Does the Best Western Presidential Hotel & Suites have a hot tub?
Yes, the hotel offers a hot tub for guests to enjoy.
Is free Wi-Fi available at the Best Western Presidential Hotel & Suites?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the address details for the Best Western Presidential Hotel & Suites?
The hotel is located at 3104 Market St, Pine Bluff, AR 71601, USA.
What are the operating hours of the Best Western Presidential Hotel & Suites?
The hotel is open 24 hours a day, 7 days a week.
What is the main phone number to contact the Best Western Presidential Hotel & Suites?
You can reach the hotel at +1 870-535-6300.
Are there any special offers currently available at the Best Western Presidential Hotel & Suites?
Yes, you can stay 2 nights and get a $50 Best Western Gift Card as part of their promotion.
What type of hotel is the Best Western Presidential Hotel & Suites and what can guests expect?
It is a Best Western hotel that provides a peaceful and comfortable stay, with free internet access, cleanliness, value, and superior customer service.
What nearby hotels are close to the Best Western Presidential Hotel & Suites?
Nearby hotels include Motel 6 Pine Bluff and Super 8, which offer additional lodging options for visitors.
How can nearby hotels like Motel 6 Pine Bluff and Super 8 be useful for visitors?
These nearby hotels provide alternative accommodations which might be convenient if the Best Western Presidential Hotel & Suites is fully booked or if guests want to explore different options in Pine Bluff.
Are there any other nearby places of interest for visitors staying at the Best Western Presidential Hotel & Suites?
Other nearby hotels such as Motel 6 Pine Bluff and Super 8 are close by; guests might also explore Pine Bluff attractions accessible via these accommodations.