Best Western Presidential Hotel & Suites

3.9
394 reviews

About

HotelBest Western
Located in Pine Bluff,AR, the Best Western Presidential Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Presidential Hotel & Suites
3104 MARKET ST, Pine Bluff, AR
71601, United States

Hours

Reviews

3.9
394 reviews
5 stars
181
4 stars
92
3 stars
56
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including reports of cockroaches, bed bugs, and unclean rooms.

Staff Attitude

Several customers noted rude or unhelpful staff, particularly at the front desk and during breakfast service.

Breakfast Quality

While some guests enjoyed the breakfast, others reported it running out early or being poorly managed.

Maintenance Problems

Guests frequently mentioned issues with room maintenance, including broken furniture, malfunctioning air conditioning, and general disrepair.

Value Concerns

Many reviewers felt the hotel did not provide good value for the price, citing poor conditions and lack of advertised amenities.
  • TT
    Terri
    5 days ago
    5.0
    Place was clean & people were friendly. Bathroom was the cleanest I seen in a long time at a hotel. Not much was around for food or entertainment.
  • FM
    Family Matters
    Nov 30, 2025
    1.0
    Extremely rude people working there particularly a Mrs , smith. But I doubt that’s a real name. Cockroaches 🪳 in the hotel. Beds are hard and not comfortable, drive a little more. The stay here isn’t wort It.breakfast is horrible see pictures
  • WG
    Whiskeys Fire Glass
    Nov 15, 2025
    2.0
    Great breakfast, wonderful jacuzzi tub but cockroaches in the rooms make the $$ price seem steep. I contacted corporate and they made no attempt to compensate for the lack of cleanliness.
  • JB
    Jimmy Byrd
    Sep 18, 2025
    1.0
    Hotel right on road and road noise. 1st room fridge didn't work. 2nd room 91° degrees in room. 3rd room air conditioning not working. I don't think they do any maintenance on these rooms or hotel.
  • SJ
    Sharrol Johnson
    Aug 24, 2025
    3.0
    This was a nice place to visit. But, I'll never come back. It supposed to be smoke free. So why do the smokers have to stand at the front door. When the doors open the smoke comes right into the hotel and up the stairs. The pool was closed. Venting machine on the 1st floor back I'm on the 3rd floor. I saw something moving on the carpet. 🪳 Huge went right in the toilet. I fell on the 🚿 shower trying to move the showerhead. Check behind your refrigerator? Bring your LYSOL. Breakfast was nice rang out of bagels at 8 am. But, breakfast was nice.

Frequently Asked Questions About Best Western Presidential Hotel & Suites

Does the Best Western Presidential Hotel & Suites have a hot tub?

Yes, the hotel offers a hot tub for guests to enjoy.

Is free Wi-Fi available at the Best Western Presidential Hotel & Suites?

Yes, free Wi-Fi is available for guests throughout the hotel.