Business Details
About
Hotel
Our hotel is off I-40, across the street from Baptist Health-North Little Rock and McCain Plaza shopping and dining. The Old Mill, Verizon Arena, and Dickey Stephens Park are five miles from our door. Downtown Little Rock and the William J. Clinton Library and Museum are within 10 minutes. We have an indoor pool, fitness center, and a gaming area.
Location
Tru By Hilton North Little Rock
4221 Stockton Drive, North Little Rock, AR
72117, United States
Hours
Reviews
4.4
383 reviews
5 stars
271
4 stars
55
3 stars
22
2 stars
12
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with mold and unclean bathrooms.
Customer Service
Feedback on customer service was mixed; while some guests appreciated friendly staff, others reported rude or unhelpful interactions.
Breakfast Quality
The breakfast received positive remarks for variety and quality, though some guests found it lacking or poorly managed.
Noise Levels
Several reviews mentioned noise issues, including thin walls and loud guests, impacting the overall comfort of the stay.
Room Comfort
Guests had varied experiences with room comfort, with some finding beds too hard or uncomfortable, while others enjoyed their stay.
- MEMary Lou Espinoza-LangleyOct 27, 20255.0We had a wonderful stay at the Hilton over the weekend. The staff was great, friendly, attentive, and professional. The hotel itself is modern, spotless, and located in a quiet, peaceful area that made for a relaxing getaway. We did experience a minor issue during our stay, but it was resolved immediately thanks to the excellent service from Manager Parker and Melanie. Their genuine care and prompt attention made a big difference. Overall, it’s a great location with outstanding service. I’d definitely stay here again.
- NFNic FlorezOct 15, 20251.0Rooms AC smells strongly like mold. The worst customer service in a hotel I have ever seen. Have a room next to the gate that slams loud (broken) and when asked for a room swap they said that they don't have rooms eventhough online you can still book
- JFJamie FergusonOct 14, 20252.0Came back from work at 4PM to my door propped open for anyone who wished to enter. Thank god no one stole my laptop. Cleaning team is sketchy. Do better. Other than that, front desk is amazing and breakfast is nice.
- MDMo DeshOct 7, 20251.0Right off the bat, watch out for elevater door slamming on you & wifi could not connect? Was asked by desk to come down...I did & it started working at desk....quits again in room, wife can't connect, last stay at any Hilton again, this place has slow water pressure also. Upon entering lobby there is a stitch like this place was built on top of a cemetery or old dump. 👎
- ECEd CaldwellOct 7, 20251.0Well, Hilton’s online call earlier this evening completely screwed up the reservation with the wrong dates and sent the confirmation email to the wrong email address. I had to call Hilton back to get that fixed. I then had to contact the hotel to confirm the reservation and, of course, the room wasn’t available on the day I requested. If Hilton would hire someone that spoke English, and had to been trained correctly this wouldn’t have happened. Don’t worry, I won’t be back there.
Frequently Asked Questions About Tru By Hilton North Little Rock
What time can I check in and check out at Tru By Hilton North Little Rock?
Check-in time is at 3:00 PM and check-out time is 11:00 AM.
Is Tru By Hilton North Little Rock pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide an indoor pool and fitness center?
Yes, there is one indoor pool available and a fitness center free for guests.
Is breakfast included during my stay at Tru By Hilton North Little Rock?
Yes, free breakfast is available for guests.
Does the hotel offer free Wi-Fi and where is it available?
Free Wi-Fi is available, including in public areas with public internet terminals.
What accessibility features does Tru By Hilton North Little Rock offer?
The hotel has accessible parking, elevators, an accessible pool, and is mobility accessible.
Are there any environmentally friendly programs or certifications at the hotel?
Yes, the hotel has ISO14001, ISO50001, and Hilton LightStay certifications and features programs like energy conservation, recycling, and composting.
Where is Tru By Hilton North Little Rock located and what nearby attractions are there?
It is located at 4221 Stockton Drive, North Little Rock, AR. Nearby attractions include the Old Mill, Verizon Arena, and Dickey Stephens Park within five miles, and Downtown Little Rock and the William J. Clinton Library and Museum within 10 minutes.
What nearby medical facilities can guests access from Tru By Hilton North Little Rock?
Guests have access to several nearby medical centers such as Baptist Health-North Little Rock across the street, CARTI Cancer Center North Little Rock, Arkansas Urology, and UAMS Health Orthopaedic and Spine Clinic.
Are there convenient nearby options for banking and fuel near the hotel?
Yes, Cadence Bank is nearby for banking needs, and MAPCO Mart and Casey's provide convenient gas stations and convenience stores close to the hotel.