Business Details
About
Hotel
Our hotel is off I-40, across the street from Baptist Health-North Little Rock and McCain Plaza shopping and dining. The Old Mill, Verizon Arena, and Dickey Stephens Park are five miles from our door. Downtown Little Rock and the William J. Clinton Library and Museum are within 10 minutes. We have an indoor pool, fitness center, and a gaming area.
Location
Tru By Hilton North Little Rock
4221 Stockton Drive, North Little Rock, AR
72117, United States
Hours
Reviews
4.4
386 reviews
5 stars
272
4 stars
57
3 stars
22
2 stars
12
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received mixed reviews; while some praised their friendliness and helpfulness, others reported rude and unprofessional behavior.
Cleanliness
Many guests noted the hotel was clean and well-maintained, but there were also complaints about unclean rooms and issues like mold and bedbugs.
Breakfast Quality
The breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality, although some found it lacking.
Room Comfort
Guests had varied experiences with room comfort; while some found the beds comfortable, others complained about hard beds and noise from adjacent rooms.
Amenities
The hotel offers good amenities like a pool and games area, but some guests noted issues with noise levels and lack of privacy.
- KVKarina VSDec 28, 20254.0I gave 4 stars because the breakfast is less than basic. I've been in another Home2Suites and their breakfast have more variety. Long lanes to make a pancake because they only have 2 pancakes makers, and only 2 waffles makers. This hotel has TrU and Home2 suites together. Not to many chairs or tables also.
- TFThomas Doc FlowersDec 10, 20255.0Excellent Customer Service! Outstanding Staff!
- DFDavid FailDec 6, 20254.0Very modern property, clean and bright. Amazing breakfast! Room itself was kinda small, but very workable. Great amenities.
- MEMary Lou Espinoza-LangleyOct 27, 20255.0We had a wonderful stay at the Hilton over the weekend. The staff was great, friendly, attentive, and professional. The hotel itself is modern, spotless, and located in a quiet, peaceful area that made for a relaxing getaway. We did experience a minor issue during our stay, but it was resolved immediately thanks to the excellent service from Manager Parker and Melanie. Their genuine care and prompt attention made a big difference. Overall, it’s a great location with outstanding service. I’d definitely stay here again.
- NFNic FlorezOct 15, 20251.0Rooms AC smells strongly like mold. The worst customer service in a hotel I have ever seen. Have a room next to the gate that slams loud (broken) and when asked for a room swap they said that they don't have rooms eventhough online you can still book
Frequently Asked Questions About Tru By Hilton North Little Rock
What time can I check in and check out at Tru By Hilton North Little Rock?
Check-in time is at 3:00 PM and check-out time is 11:00 AM.
Is Tru By Hilton North Little Rock pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide an indoor pool and fitness center?
Yes, there is one indoor pool available and a fitness center free for guests.
Is breakfast included during my stay at Tru By Hilton North Little Rock?
Yes, free breakfast is available for guests.
Does the hotel offer free Wi-Fi and where is it available?
Free Wi-Fi is available, including in public areas with public internet terminals.
What accessibility features does Tru By Hilton North Little Rock offer?
The hotel has accessible parking, elevators, an accessible pool, and is mobility accessible.
Are there any environmentally friendly programs or certifications at the hotel?
Yes, the hotel has ISO14001, ISO50001, and Hilton LightStay certifications and features programs like energy conservation, recycling, and composting.
Where is Tru By Hilton North Little Rock located and what nearby attractions are there?
It is located at 4221 Stockton Drive, North Little Rock, AR. Nearby attractions include the Old Mill, Verizon Arena, and Dickey Stephens Park within five miles, and Downtown Little Rock and the William J. Clinton Library and Museum within 10 minutes.
What nearby medical facilities can guests access from Tru By Hilton North Little Rock?
Guests have access to several nearby medical centers such as Baptist Health-North Little Rock across the street, CARTI Cancer Center North Little Rock, Arkansas Urology, and UAMS Health Orthopaedic and Spine Clinic.
Are there convenient nearby options for banking and fuel near the hotel?
Yes, Cadence Bank is nearby for banking needs, and MAPCO Mart and Casey's provide convenient gas stations and convenience stores close to the hotel.