Monticello Hotel's Staff Exemplifies Southern HospitalityIf you're searching for accommodations that offer unparalleled convenience, comfort and consistency, look no further than the Holiday Inn Express® Monticello hotel. The combination of practical amenities, a peerless staff and proximity to Hwy-425 and all of the city's businesses and attractions ensures that guests have a memorable and productive stay in Monticello, AR.The hotel's location and corporate amenities are designed to set business travelers up for success. Exopack LLC and SeaArk Boats & SeaArk Marine are just two of many major area businesses around the corner. Our helpful staff is always happy to help with directions as you prepare to strike out for meetings, or you can ask about reserving the on-site event facilities to conduct your business meetings right here.The hotel's address in Monticello, AR is equally ideal for vacationers. The nearby Seven Devils Swamp, made up of wetlands, cypress forest and timberland, makes for an exciting outdoor adventure. After you've worked up an appetite, head back into town and drop by Piggy Sue's BBQ for a tasty, authentic pulled-pork plate smothered in house-made barbecue sauce."Stay Smart" with this hotel's amenities in Monticello, AR. Lounge beside the lobby fireplace in the winter or around the poolside courtyard in warmer weather. Surf the Web with free wired and wireless Internet access, too. Call and reserve today!
Many customers praised the friendly and helpful staff, highlighting their positive interactions at the front desk and during breakfast.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty bathrooms, unpleasant odors, and reports of pests, which negatively impacted customer experiences.
Breakfast Service
While some guests enjoyed the breakfast offerings, many expressed dissatisfaction with the timing and availability of food, particularly for early risers.
Room Quality
Guests noted that while some rooms were clean and comfortable, others showed signs of neglect, such as outdated fixtures and maintenance issues.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay while others reported significant issues that would deter them from returning.
DM
Donny Melanson
Oct 30, 2025
4.0
Great front desk personnel. Had to extend my stay, very helpful. Typical HI Express. Clean room. Decent free breakfast.
DT
Danny Thomas
Oct 17, 2025
2.0
Don't reserve over the phone we did and after working a 12hr day showing up to check in price that was quoted was twice the amount their only excuse was as rooms fill up their price goes up even though we made reservations in advance no where else to stay in the nasty little town we where ripped of and my company and all subs will not be back!
ML
Marva LaGrant
Sep 26, 2025
5.0
Staff very friendly and helpful. Room was very comfortable.
RB
Robbie Burchfield
Sep 9, 2025
3.0
Clean rooms friendly staff. The only reason I'm giving 3 stars is the continental breakfast. Breakfast is supposed to start at 6am looks like the majority of the customers are out of town construction workers at 545am the breakfast area had probably 15-20 construction workers waiting for breakfast at 6:15am most workers was leaving with out breakfast because if still was not out. Was told if the black lady is fixing breakfast it is always on time and most of the time is out by 5:45am but of the black guy is fixing it then it's always late and you never know how late. As I was walking out at 6:15 with everyone else the black guy was walking into the breakfast area to get it ready. If you promise your biggest customer base a breakfast at 6am then it should always be there on time instead of letting them all leave with out breakfast so they can get to work on time and having to stop at the store to pay for a breakfast that was already paid for when they rented a room here
Frequently Asked Questions About Holiday Inn Express Monticello by IHG
What are the check-in and check-out times at Holiday Inn Express Monticello?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, free breakfast including a buffet option is available for all guests.
Does Holiday Inn Express Monticello offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express Monticello?
No, pets including cats and dogs are not allowed on the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
Does the hotel provide a fitness center and related equipment?
Yes, a free fitness center is available with elliptical machines, free weights, and treadmills.
Is there a business center or meeting rooms available at the hotel?
Yes, the hotel has a business center and one meeting room for events or business use.
What sanitation and cleaning measures does the hotel follow?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and employees are trained in proper cleaning and hand washing procedures.
Which nearby restaurants can guests visit for different dining options?
Guests can visit Fortune Cookie for Chinese and bakery items, Pizza Hut or Pizza Inn for pizza, Bubbie's for barbecue, Ameca Mexican Restaurant or Taco Bell for Mexican food, and Popeyes Louisiana Kitchen for chicken dishes.
What nearby businesses and services are convenient for hotel guests?
Rent-A-Center offers furniture rentals, Uptown Beauty Salon provides beauty services, Natural Hearing Centers offer medical supplies and therapy, Russell Cellular and Verizon stores provide mobile phones, Simmons Bank offers financial services, and there are several mortgage brokers like Fairway IMC in the vicinity.