Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of exceptional service from individuals like Suzanne.
Cleanliness
While some guests reported clean rooms and common areas, there were significant complaints about unclean conditions, including bugs and dirty sheets.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Safety and Security
Several reviews highlighted the sense of safety in the hotel, particularly regarding well-lit parking areas and secure surroundings.
Maintenance Issues
Numerous guests noted issues such as outdated facilities, unpleasant odors, and ongoing construction that affected their stay.
BW
Barbara Walsh
Aug 24, 2021
5.0
Wonderful
LS
Linda Schwartz
Apr 25, 2017
5.0
Inviting, clean, quiet, friendly staff, comfy beds, dark room when lights out. A very good hot breakfast.
Frequently Asked Questions About Holiday Inn Express & Suites Lonoke I-40 (Exit 175) by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Lonoke I-40?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel provide free breakfast?
Yes, the hotel offers a free buffet breakfast to guests.
Are pets allowed at the hotel?
Yes, pets are welcome at the hotel, including dogs.
Is there free Wi-Fi available at this hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, mobility accessible facilities, and has an elevator for guest use.
Is there a fitness center and what equipment is available?
Yes, there is a free fitness center with an elliptical machine, treadmill, and free weights.
Are housekeeping services provided daily?
Yes, housekeeping is available daily for guest rooms.
Can I check in or check out contactlessly at the hotel?
Yes, the hotel offers contactless check-in and check-out options.
What nearby hotels are close to Holiday Inn Express & Suites Lonoke I-40?
Nearby hotels include Super 8 Motel Lonoke, Best Western Plus Lonoke Hotel, and Days Inn by Wyndham Lonoke, which offer alternative accommodations in the area.
Are there local dining options near the hotel?
Yes, nearby dining options include El Torito Mexican Restaurant, Mariachi Grill, MARIACHI GRILL, McDonald's, and Waffle House, offering a variety of cuisines and quick meals.
Where can I find convenience stores or gas stations near the hotel?
Doublebee's and Phillips 66 Gas are nearby gas stations with convenience stores, convenient for refueling and quick shopping needs.