The Burgundy Hotel, Tapestry Collection by Hilton

Reviews

• AM

  A M

  Feb 19, 2026
  4.0
  Nice boutique hotel. Rooms are spacious and clean. The restaurant is pretty good. But I was disappointed to hear that they don’t have a fitness center on premises.
• TM

  Tony Martini

  Feb 11, 2026
  5.0
  I have stayed at this hotel for work consistently over the past six years—often one to two weeks each month—and what has always set this property apart is the service. The rooms are comfortable, the location is convenient, and the overall experience has always been reliable, but service has always been their true strength. During my most recent stay in December, I noticed something special: everything felt elevated. For the first time in all my years staying here, I was welcomed with a thoughtful bottle of wine and a sincere thank-you for my continued loyalty. The room itself felt brighter, fresher, and noticeably cleaner, and the subtle scent when I walked in created an immediate sense of calm and comfort. It quickly became clear why these positive changes were so noticeable—the return of manager Mia Hyman. Her attention to detail, pride in the property, and genuine commitment to delivering five-star service are reflected throughout the entire hotel experience. The energy, care, and professionalism of the staff clearly mirror her leadership. If you have not yet experienced this hotel, I highly recommend giving it a try. The combination of comfort, consistency, and truly exceptional service makes it a standout stay in Little Rock.
• TC

  Terri C.

  Feb 1, 2026
  5.0
  Beautiful hotel. The staff was very friendly & the rooms were clean and comfortable. We enjoyed the restaurant for both dinner and breakfast
• JR

  John Ruppert

  Jan 12, 2026
  5.0
  Thank you team Burgandy for a great customer experience.
• BS

  Bruce Scambler

  Oct 19, 2025
  1.0
  This is not close to two star… better at Best Western… We tried the “presidential suite”, it’s nothing of the sort… it’s really grey, depressing and not comfortable There were no suitcase racks, only two coat hangers and there were no glasses to drink from. Bring your own comforts the room has None … The decor is solid grey with little to no art… and what the cornices do who knows.. Booked for two nights… and only had two bath towels… We asked for the room to be turned at 9.00 am and by 3.00 pm still no bed made, no fresh towels and not cleaned….that was after calling front desk twice with repeated requests The decor and carpets are dated from the 80’s… there was some.sort of bench at the bottom of the bed that you trip over the legs and the air conditioning is loud and right by your head in the bedroom so don’t expect to sleep well. It’s like a force 9 gale blowing over one’s head! For a room rate of over $400.00 per night this is a total rip off… so I am notifying other members of the public… be aware that this is not 4*, it’s off the beaten path, near a car dealership with loud cars and trucks zoom past at night and the air conditioning is like from a motel in Arizona! Shower took 10 minutes to get warm, and had zero heat control…and the shampoo and body wash are not clearly marked… so you don’t know which is which. Need to be able to read small letters For this to be classed as some Hilton luxury… is ridiculous. And be aware the Table 28 restaurant is separate… so you have to book separate… and they want to serve you up out in the breakfast room which has as much atmosphere as a morticians office! Breakfast… watched guests and us wait 20 minutes to order … 40 minutes to get served one plate and 20 minutes to get their bills… and is supposed to be a la carte… not even a coffee stand of buffet… takes forever to get served and the food was cold… and you could only “order off the menu” which was not vegetarian or keto…or tasty. There is no gym on the premisses… you have to drive a mile up the road… ? And what come back to a slow cold shower? I’d say this hotel needs a makeover… quickly! Check out the current pictures and see if you agree this does not look “White House gold” or presidential? Let’s rename this room… the “morbid grey” room! You can tell I am not very happy with this booking!

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