Business Details
About
HotelHilton
Boasting a central location in the business district of the capital city of Arkansas, the Hilton Garden Inn West Little Rock hotel is within easy reach of companies, hospitals and lively downtown Little Rock. Enjoy convenient access to popular attractions from our Little Rock, AS, hotel. Treat the kids to a fun day out at Little Rock Zoo or attend a concert or an exhilarating monster truck rally at Verizon Arena. Discover farmers markets, tempting restaurants, late night bars and bustling music venues in the River Market District or escape to the natural beauty of Pinnacle Mountain State Park.
Feel at home in a beautifully decorated guest room or suite, equipped with a microwave, a mini-refrigerator, a plush Garden Sleep System bed and a Keurig® coffee maker. Watch movies on the HDTV and check emails with complimentary WiFi at the ergonomic desk.
Stay productive in the complimentary 24-hour business center and plan a business or social event at this hotel in Little Rock, AS, with two board rooms and a flexible ballroom. Whether it’s for a meeting, training seminar or wedding, our dedicated team will be happy to help ensure your event is a success.
Maintain your exercise regime in the complimentary fitness center or refresh in the indoor swimming pool. Buy snacks and essentials in the 24-hour Pavilion Pantry®. Unwind with a cocktail and enjoy American cuisine in the welcoming Great American Grill, or dine in the comfort of your guest room with Room Service, served from 5pm - 10pm daily.
Location
Hilton Garden Inn West Little Rock
10914 Kanis Road, Little Rock, AR
72211, United States
Hours
Reviews
4.4
1,081 reviews
5 stars
728
4 stars
216
3 stars
73
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its clean rooms and facilities, although some reported issues with cleanliness in specific areas.
Customer Service
The staff received mixed reviews; while many guests highlighted friendly and accommodating service, there were notable complaints about rude interactions and unhelpful responses.
Amenities
Guests appreciated the hotel's location and amenities, but there were complaints about the lack of complimentary breakfast and issues with the pool and other facilities.
Value for Money
Several reviews mentioned that the prices for food and services were considered too high, leading to dissatisfaction with the overall value.
Maintenance Issues
Some guests reported maintenance problems in their rooms, including issues with furniture and appliances, which detracted from their experience.
- TATamira Armstrong6 days ago4.0The room we had was clean and stocked with everything we could’ve needed. I appreciated the extra laundry bag for dirty clothes
- SWSharice WalkerJan 1, 20263.0Room, lobby and location was great. Only thing I don’t appreciate was when checking in that night the front desk told us what time breakfast was so we assumed it was included but it was not which is fine. Just don’t appreciate the guy with the clipboard making it known loudly enough in front of guess that we couldn’t eat.
- KRKaushik RoyDec 25, 20253.03 star experience at 3 star hotel. The best part about staying at this hotel was the safe parking lot because we had a lot of stuff in our car. They do have a security guard on property who looks after the parking lot and so it's a good place to stay if you are worried about your belongings during an overnight or longer stay. Regarding the room, it is a basic hotel room with basic amenities providing for free. For negatives, the bath towels had human hairs on them (all three of them) and the water from the shower would come into the main area of the bathroom causing water logging. If we stayed longer, we would have asked about these but it was an overnight stay and we were tired after a long drive. But happy about the parking lot safety which was our main reason behind booking this place.
- JRJason ReedDec 19, 20255.0Great location and clean rooms.
- JJJDec 2, 20254.0Probably have your IT department check on your wifi security. There's definitely someone trying to wifi-snoop on your servers. Hope this notice helps.
Frequently Asked Questions About Hilton Garden Inn West Little Rock
What types of parking are available at Hilton Garden Inn West Little Rock?
The hotel offers free self-parking with accessible parking options available.
Is the Hilton Garden Inn West Little Rock pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas and there are public internet terminals for guest use.
Are there dining options available at the Hilton Garden Inn West Little Rock?
Yes, the hotel features three restaurants including the Great American Grill, offers room service, and has a bar on site.
What fitness and recreational facilities does the hotel offer?
Guests can enjoy a free fitness center and an indoor swimming pool during their stay.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and includes features like accessible parking and an accessible elevator.
Does Hilton Garden Inn West Little Rock offer environmentally friendly practices?
Yes, the hotel has several eco-certifications and offers eco-friendly toiletries, a food waste reduction program, and uses compostable food containers and cutlery.
What are the check-in and check-out times at the hotel?
Check-in time is from 3:00 PM and check-out time is by 12:00 PM.
What nearby hotels can guests consider if the Hilton Garden Inn West Little Rock is fully booked?
Nearby hotels include Extended Stay America - Little Rock - West Little Rock, Studio Plus, Extended Stay America, MainStay Suites Little Rock West Near Medical Centers, and StudioPLUS-Little Rock.
What local attractions are near Hilton Garden Inn West Little Rock for guests to visit?
Guests can visit Little Rock Zoo and Verizon Arena for events such as concerts and monster truck rallies, or explore the River Market District with its farmers markets, restaurants, bars, and music venues. Pinnacle Mountain State Park offers natural beauty for outdoor activities.