Business Details
About
Hotel
The Embassy Suites Little Rock hotel is the ideal spot for exploring Arkansas' capital. The hotel is situated in West Little Rock, close to the River Market District, and provides easy access to many businesses, corporations and hospitals. Find fun and entertainment for the whole family at Little Rock’s most popular attractions, including the Clinton Presidential Library, Little Rock Zoo, and beautiful Pinnacle Mountain.
Our full-service hotel offers two-room suites, each with a private bedroom, separate living area, and a kitchenette, including a mini-refrigerator, microwave and coffeemaker. Upgrade to the hotel’s Presidential Suite for additional space in the stylish living area and special amenities including an oversized whirlpool bath.
Maintain your fitness routine during your stay and work out in the fitness center using a range of equipment, or swim laps in the indoor pool. Take a dip in the relaxing whirlpool after your workout and then unwind in the sauna. Start the day with a delicious, complimentary cooked-to-order breakfast in the atrium. Unwind at the complimentary Evening Reception*, featuring drinks and snacks. Indulge in tasty American classics at the Athletic Club Sports Bar and Grill while you watch a game on one of the big screens.
Conveniently located near numerous restaurants, shops, business districts and hospitals, the hotel is just 9 miles west of downtown Little Rock and 15 miles from the airport. Enjoy a fun day out for the whole family at Little Rock Zoo or Wild River Country Water Park, both only a short distance away, or take in a day of cultural experiences at Arkansas Art Center. Shop at the Park Plaza Mall or Promenade Shopping Center, then enjoy a memorable night out at the Little Rock River Market District, offering an exciting mix of a mix of galleries, restaurants and bars.
Location
Embassy Suites by Hilton Little Rock
11301 Financial Centre Parkway, Little Rock, AR
72211, United States
Hours
Reviews
3.9
3,362 reviews
5 stars
1,733
4 stars
637
3 stars
349
2 stars
233
1 star
410
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, attentive, and going above and beyond to ensure a pleasant stay.
Breakfast Quality
The breakfast, particularly the omelet station, received high marks for quality and service, with several guests highlighting the exceptional work of Chef Darrell.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, stained carpets, and unclean bathrooms, which detracted from the overall experience.
Customer Service Complaints
There were multiple reports of poor customer service, particularly from specific front desk staff, leading to negative experiences for some guests.
Room Condition
Guests noted that many rooms were outdated and in need of renovation, with issues such as unpleasant odors and damaged furniture.
- JDJasmine DiamondNov 15, 20252.0When me snd my wife arrived i wasnt told about the service fee which is 250.00$ mind i was already rung up for it had to add more money which was fine but shook me for how the rooms look , tvs OUTDATED couldnt even air play anything and me and my wife went to the little snack area had my card in my pocket but forgot it was my cash app card and they dont take those, the desk lady was staring us down like we was stealing something when we jus paid for almost 600 for a room is crazy we will never be back to this place and MIND YOU IM A HILTONS MEMBER ! 🙄
- VGVinit GuptaNov 5, 20252.0This has been my hotel to stay for last few time in LR however I will not be staying anymore. The hotel had made Parking extremely difficult. Surface parking is always full and garage access is extremely difficult. Last stay my key card did not work for parking and had to go to lobby for the code. This time again had to park far away and walk and when I explained to the manager at lobby she seemed to not care at all and instead just said parking is $12 do you want to stay here. I told them this is the last time I am staying and they said OK thats fine. Rooms are dated too though clean. Making parking this difficult in Little Rock is absurd but even if they want to charge they should provide better service.
- JJJMooreNov 3, 20251.0First, check in staff were blah. Certainly not happy to see you. Lobby and restaurant were nice but my room was horrible. Smelled terribly of mold and mildew. I should have requested different room but didn't...big mistake. I did tell them the next day about it and they said sorry. Management did follow up and seemed to take the issue seriously.
- DDdeathbysleepingNov 1, 20254.0The hotel personal are happy, most in costume for Halloween, and helpful when you ask for clarifications. Rooms were clean and everything I used was serviceable. I forgot to ask for military discount on check in and asked if I could still get it the next morning but I was told I can only get it upon reservation, my loss I guess. I also unfortunately observed 2 cube pieces of cheese on floor in garage elevator but was gone when I went back to the garage 40 minutes later.
- MFMarc FosterOct 29, 20252.0Dennis Wright went above and beyond what was expected. I asked him if he was maintenance and he said house cleaning. He asked me what was the issue? I told him I was having problems with my toilet. He asked me my room number. He called maintenance on the phone and got off the elevator. Five minutes later, he knocked on my door and updated me on on what maintenance was supposed to do. I was not expecting that level of dedication to customer service. He made my experience better bust I was starting to get disappointed with this hotel. Thank you, Mr. Wright, I truly appreciate your help and your dedication to customer service! Keep up the great work!
Frequently Asked Questions About Embassy Suites by Hilton Little Rock
What type of accommodations does Embassy Suites by Hilton Little Rock offer?
The hotel offers two-room suites with a private bedroom, separate living area, and kitchenette including a mini-refrigerator, microwave, and coffeemaker. There is also a Presidential Suite with additional space and an oversized whirlpool bath.
Is breakfast included in the stay at Embassy Suites by Hilton Little Rock?
Yes, a complimentary cooked-to-order breakfast is provided to guests each morning.
Does the hotel have facilities for fitness and relaxation?
Yes, the hotel features a free fitness center, an indoor pool, a hot tub, and a sauna for guest use.
Are pets allowed at Embassy Suites by Hilton Little Rock?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out is at 11:00 AM.
Is parking available for guests at Embassy Suites by Hilton Little Rock?
Yes, self-parking is available for guests at the hotel.
Does Embassy Suites by Hilton Little Rock have any nearby restaurants for additional dining options?
Yes, nearby dining includes Kobe Japanese Steakhouse Little Rock, which offers Japanese cuisine and sushi, and Lenny's Subs for quick sandwiches and fast food.
Are there any nearby fitness or wellness centers close to the hotel?
Yes, Johnson Fitness & Wellness Store and Top Level Wellness are nearby for fitness and health-related needs.
What cultural or entertainment attractions are near Embassy Suites by Hilton Little Rock?
Guests can visit the Little Rock River Market District with galleries, restaurants, and bars, as well as the Arkansas Art Center, providing cultural experiences.
How can the nearby health facilities benefit guests staying at the hotel?
Several nearby health facilities such as UAMS Health and The Vein Center provide medical services that may be convenient for guests in need of healthcare during their stay.