Candlewood Suites West Little Rock by IHG

3.9
344 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
Consider Us Home at the Candlewood Suites West Little Rock. Whether you are visiting us for a day or an extended stay, we have everything you need for a comfortable stay. We are an extended stay pet friendly hotel, so there is no need to leave your furry member of your family at home while you are away. Our amenities and well-appointed suites will surely exceed your expectations. Little Rock is home to many award winning hospitals. We are centrally located with easy access on and off I-430 and I-630 making it a breeze getting to your appointment at the nearby hospitals: Baptist Memorial Hospital, Arkansas Heart Hospital, St. Vincent's Hospital, University Hospital at the UAMS Medical Center and School, the world renown ACRC (Arkansas Cancer Research Center) and ACH (Arkansas Children's Hospital). For our Leisure and Vacation travelers, come browse the William J. Clinton Presidential Library and Museum or catch one of the many concerts offered at the Simmons Bank Arena. You can enjoy your personal space in an over-sized room with a full kitchen to help maintain your diet while on the road. Our complimentary Lending Locker is stocked and available for you to enjoy during your stay. We also offer a complimentary business center, 24 hour fitness center, and complimentary guest laundry facilities. Stock up on healthy or indulgent snacks offered in our Candlewood Cupboard. We look forward to seeing you soon!

Location

Candlewood Suites West Little Rock by IHG
10520 W. Markham, Little Rock, AR
72205, United States

Hours

Reviews

3.9
344 reviews
5 stars
162
4 stars
82
3 stars
42
2 stars
17
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness and prompt service, highlighting their willingness to assist with issues.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests reporting bugs and unclean facilities.

Room Quality

Guests expressed dissatisfaction with the condition of the rooms, citing outdated decor, maintenance issues, and inadequate amenities.

Safety Concerns

Several reviews raised concerns about the safety of the hotel location, mentioning unsavory characters in the area and incidents that made guests feel unsafe.

Value for Money

While some guests found the hotel to be a good value for the price, others felt that the quality did not justify the cost, especially given the reported issues.
  • SH
    Scott Harper
    Nov 5, 2025
    2.0
    I travel full time for my construction job . Candlewood suites is the most common place that my company and I stay at. From the very beginning I knew that this location would not compared to the others. Before walking in the door there was a strong odor of marijuana as there was several youth sitting on the patio smoking. The front desk had an individual standing on the customer side eating a pizza talking to the young lady that was working. He had to be asked by staff to step away from the counter so I can check in. After I checked my room I went to my vehicle to retrieve my bags. That same young lady and young man we're kissing in the lobby, and on one of my trips to my vehicle I noticed that the young individuals outside were with that same young man. Once I got settled in my room I noticed that my plates in the cabinet had some kind of film on them like they were not washed. I went to the business center to do some school work as I'm taking extra safety courses to further my career. The computer appeared to be from the '90s and I was unable to use it because of it working so slow. I was highly disappointed in this location and I'm encouraging my company headquarters to find us another location.
  • MW
    Monica Wilhelm
    Oct 12, 2025
    5.0
    The primary reason for my 5-star review is for the service! The staff contacted us immediately upon learning that we had left some incredibly important medication in the fridge by mistake and contacted us right away and were even willing to hold for us in the fridge for us until we could come back through on our way back. The rooms are spacious and kitchens well equipped. We had a couple of things that needed attention and they were prompt to address them. The staff at the front desk is truly amazing!
  • SS
    Sterling Smith
    Oct 5, 2025
    4.0
    Room clean, bed very comfortable.
  • SG
    Shelby Gilbertson
    Sep 7, 2025
    1.0
    Disgusting hotel! Dirty elevator, orange mildew in tub and mold on all of the shampoo/conditioner/soap bottles, no hand soap available, not enough towels for the amount of people in the room (4), the bathtub faucet was leaking ALL NIGHT! Once we left, some creep followed me and my daughter to our truck at 2am(yes, we had to get the hell outta there) as soon as I turned around he backed off. Good thing I was armed! This place sucks and would 10/10 NOT RECOMMEND!!!!
  • CC
    City
    Aug 11, 2025
    3.0
    Didn't like the pillows an had horrible dreams

Frequently Asked Questions About Candlewood Suites West Little Rock by IHG

What are the check-in and check-out times at Candlewood Suites West Little Rock by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Candlewood Suites West Little Rock by IHG.

Does Candlewood Suites West Little Rock by IHG welcome pets?

Yes, both cats and dogs are allowed, and pets are welcome at the hotel.