Holiday Inn Jonesboro by IHG

3.8
432 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Our hotel is ideally located just four miles from Arkansas State University, right at the intersection of I-555 and Route 49. We’re only three miles from the Jonesboro Municipal Airport (JBR) and 77 miles from Memphis International Airport (MEM), offering you comfort, convenience, and plenty of excitement. There’s no shortage of things to do in Jonesboro. Shop at The Mall at Turtle Creek, explore fossils at the University Museum, or enjoy fishing in Craighead Forest Park. Visit unique antique shops like The Fancy Attic, appreciate contemporary art at the Bradbury Art Museum, or observe wildlife at the Forrest L. Wood Crowley’s Ridge Nature Center. For more outdoor fun, test your swing at the semi-private Sage Meadows Country Club. Our non-smoking guest rooms come equipped with a mini-refrigerator, microwave, coffee/tea maker, desk, ironing amenities, hair dryer, bath products, and a flat-screen HDTV. We also offer free parking, a hotel market, and coin-operated laundry facilities. Enjoy our outdoor pool, stay connected with complimentary high-speed internet, and make use of our 24-hour business center. Join us for breakfast at Grilling Inn, located in the lobby, available seven days a week. We look forward to providing exceptional service while you relax and enjoy your stay.

Location

Holiday Inn Jonesboro by IHG
2908 Gilmore Drive, Jonesboro, AR
72401, United States

Hours

Reviews

3.8
432 reviews
5 stars
210
4 stars
86
3 stars
51
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Room Cleanliness

There were numerous complaints about room cleanliness, with reports of dirty floors, unpleasant odors, and unclean bathrooms.

Breakfast Issues

Guests expressed dissatisfaction with the breakfast options, noting that it was not complimentary and often of poor quality.

Maintenance Problems

Several reviews mentioned maintenance issues such as broken elevators, malfunctioning air conditioning, and other room-related problems.

Overall Experience

While some guests enjoyed their stay and found the hotel comfortable, many others reported significant issues that detracted from their experience.
  • DD
    Dawna
    5 days ago
    5.0
    Liz at the front desk is super sweet, and full of sunshine. She was all smiles. Greeted my sister and I as soon as we got off the elevator. Liz also made sure we had everything we needed while eating breakfast. If you see her tell her Dawna says hey!!
  • JJ
    jimmy
    Dec 29, 2025
    5.0
    Great service with great people especially the cooks
  • JA
    Jeannette Auerbach
    Dec 2, 2025
    2.0
    Blinds didn't work, no lamp at the other side of the bed, elevator broken (was broken the last time I was here), 2 complete days without ANY coffee creamer. Unacceptable. Was told: the owners have been told, they just haven't brought it over". Hmmm, clearly don't value their guests. Other ways to ensure creamer is available. Other guests were annoyed as well.
  • KK
    Khalid
    Nov 22, 2025
    1.0
    Front desk experience: 6/10 Room cleanliness: 3/10 with a smell. Convenience: 0/10. Noises from surrounding and above rooms early in the morning. Coffee in the lobby is either empty or cold. Electricity glitches randomly. AC fails to adjust to the set temperature, which makes your night horrible. Room is humid with smell unfortunately.
  • SM
    Samuel Maybee
    Nov 11, 2025
    5.0
    The breakfast is awesome and the front end staff is great.

Frequently Asked Questions About Holiday Inn Jonesboro by IHG

What are the check-in and check-out times at Holiday Inn Jonesboro by IHG?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Does Holiday Inn Jonesboro by IHG offer free Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available in public areas and guest rooms.