Business Details
About
Hotel
The Hilton Garden Inn Jonesboro is conveniently located just off I-555 in the only metropolitan area of Northeast Arkansas and only 60 miles from downtown Memphis, TN and 70 miles from Memphis International Airport.
Our full service Hilton Garden Inn hotel features beautiful contemporary décor and ambiance. Suitable for business travelers as well as leisure, our 100% non-smoking guest rooms and suites feature modern hotel amenities, luxurious bedding and 43"HD televisions. Complimentary WiFi is available in guest rooms and public areas.
Guests of the Hilton Garden Inn Jonesboro have use of many other hotel amenities including: Restaurant, Lounge, Business Center, Fitness Center and Indoor Heated Pool
Location
Hilton Garden Inn Jonesboro
2840 South Caraway Road, Jonesboro, AR
72401, United States
Hours
Reviews
4.3
1,024 reviews
5 stars
610
4 stars
237
3 stars
80
2 stars
43
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received consistent praise for being friendly, helpful, and accommodating, with specific mentions of individuals like Kathy and Daniel.
Room Quality
Many reviews highlighted issues with room cleanliness, outdated furnishings, and maintenance problems, leading to a generally negative perception of room quality.
Breakfast Experience
Customers expressed dissatisfaction with the breakfast offerings, particularly the high cost and lack of variety compared to other hotels that offer complimentary breakfast.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty carpets, stained linens, and maintenance issues in bathrooms.
Value for Money
Many reviewers felt that the hotel was overpriced for the quality of the rooms and services provided, leading to disappointment.
- DDDiegoOct 30, 20253.0Went to the Garden inn, paying $220 night, looking for the restaurant breakfast and dinner services, expecting the fresh egg and bacon breakfast from other Garden inn that normally costs around $15- 20 with tip, and waiting for the steak for the night. Found a very cheap bottled egg mix, they served me in paper cup and gave me creamer from walkway on table, why you have ceramic cups?? breakfast choices are worst as a Hampton, dinner cheap burger and fries, even asked for the menu and they sent me to the bar to get it by myself, they don't have one. why they have a cook? McDonalds has a better menu choice if you want fast food. The building is old carpets dirty in the room, personal is grumpy. Home 2 Jonesboro offers newer rooms better breakfast every day for free, coffee, tee, soda all day and personal is friendly for $100 less.
- LYLingling YOct 28, 20255.0Stayed there for two days for work trip. Everything was great. Shirin is the best - I forgot my receipt of breakfast for reimburse. She worked with kitchen and dug into the record locating my original receipts for me. Greatly appreciated for all the patience and service - highly recommended.
- CSCrosby SpiessOct 22, 20255.0Great service, especially Kathy! I had a document I had to print for a work event the next day and within 15 minutes of sending a message in the Hilton app asking about printing facilities, Kathy had printed and slipped the document in a folder under my hotel room door. Thank you, Kathy!
- F0FDN 0–0Oct 17, 20254.0These comments are only on the room; I didn't experience issues with the rest of the hotel, which was pleasant enough. The bed was comfortable. Two out of two lamps in the room had faulty light bulbs. The bathroom is showing its age--water/rust damage. The carpet needs a deep cleaning. There was no fan control for the HVAC--it was either on full and louid or off. Overall, the room is not up to Garden Inn standards. There are other hotels in the vicinity, and next time I'll try one of those.
- ELEric LindemanOct 12, 20254.0It was a business trip, so I didn't get to do much relaxing, but the hotel seemed well located to multiple restaurants in all proce ranges with a variety of culinary offerings. The breakfast and dinner meal offerings at the hotel itself were delicious and well worth the price. The staff was extremely friendly and helpful. The only drawback, in my opinion, was that it's obvious that this is a fairly high-volume location and, coming from a spit and polish upbringing and career, there were little things I noticed that prevent me giving 5 stars across the board, such as rust spots on the hardware in the tub and dust in cracks/corners on lamps and furniture in the room. However, for a quick flip, the room was clean and tidy. The rust spots and dust is just me being a perfectionist.
Frequently Asked Questions About Hilton Garden Inn Jonesboro
What are the check-in and check-out times at Hilton Garden Inn Jonesboro?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Jonesboro offer free WiFi to guests?
Yes, complimentary WiFi is available in guest rooms and public areas.
Are pets allowed at Hilton Garden Inn Jonesboro?
Yes, pets including cats and dogs are welcome at the hotel.
Is the Hilton Garden Inn Jonesboro accessible for guests with mobility issues?
Yes, the hotel features accessible parking and elevators and is mobility accessible.
Does Hilton Garden Inn Jonesboro offer an indoor pool and fitness center?
Yes, there is one indoor heated pool and a free fitness center available for guests.
What dining options are available at Hilton Garden Inn Jonesboro?
The hotel has one restaurant and a bar/lounge for dining and drinks.
Is parking available at Hilton Garden Inn Jonesboro?
Yes, free self-parking is available for guests.
Does the hotel provide room service and 24-hour front desk service?
Yes, room service is available and the front desk is staffed 24 hours a day.
What nearby entertainment options are available near Hilton Garden Inn Jonesboro?
Guests can visit nearby venues like Midnight Rodeo and The Vault, which are both bars and dance clubs offering nightlife options close to the hotel.
Are there any nearby places for financial services close to Hilton Garden Inn Jonesboro?
Yes, Success Credit Union and FNBC Bank are nearby, providing convenient options for banking services.
What recreational or wellness facilities are available near the Hilton Garden Inn Jonesboro?
Visitors can access wellness services like Lee Miller, Master Massage Therapist and TLC Chiropractic located nearby for massage and chiropractic care.