Holiday Inn Express & Suites Hot Springs by IHG

4.4
843 reviews
Hotel Exterior Daytime

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express Hot Springs welcomes you to beautiful Hot Springs, Arkansas. Our hotel is situated in the heart of Hot Springs within 5 miles of the downtown area and close to the Hot Springs Municipal Airport. We are also located near many businesses and area attractions, including Lake Hamilton, and are just minutes away from the excitement of Oaklawn Racing and Gaming! Travelers can take a day trip to the Mid-America Science Museum, drive through the Hot Springs National Park and stop for the breathtaking view from atop the Hot Springs Mountain Tower, or enjoy the natural beauty of Hot Springs at the Garvan Woodland Gardens. Business guests can enjoy our hotel's close proximity to area businesses, including Weyerhaeuser, AT&T, Valero, Allstate, Berry Plastics, Triumph Group, and Coca-Cola. For added convenience, the hotel's 24-hour business center is available for all your business needs. Whether staying for business or relocation needs, guests can enjoy our comfortable amenities, such as an indoor pool, impressive outdoor recreational area, 24-hour fitness center, guest laundry, and complimentary full hot breakfast. Book your reservations now and enjoy great deals while earning IHG One Rewards Points! Please note that all reservations are subject to a pre-authorization charge for the full amount of the stay, which is released at checkout.

Location

Holiday Inn Express & Suites Hot Springs by IHG
206 Mehta Court, Hot Springs, AR
71913, United States

Hours

Reviews

4.4
843 reviews
5 stars
555
4 stars
164
3 stars
51
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Charles and Dom for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty carpets, stained rooms, and reports of bed bugs.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings.

Room Condition

Guests noted that while some rooms were clean and comfortable, others showed signs of wear and needed maintenance or renovation.

Check-in Experience

Multiple reviews mentioned issues with check-in delays and staff rudeness, impacting the overall guest experience.
  • PM
    Paula M
    Jan 5, 2026
    5.0
    Charles was the front desk mgr. and he was awesome! I had an issue with booking.com and rather than tell me it was my problem Charles spent over an hour on the phone with booking.com trying to fix the issue. The breakfast was good. I highly recommend this hotel.
  • MP
    Mike palmer Palmer
    Jan 4, 2026
    5.0
    We had our 2 kids, with here spouses, and 5 grandkids, and we all had a great time. The staff was always helpful and the breakfast was great! We had a great stay. I'd recommend this anytime.
  • LW
    Laura Woods
    Jan 2, 2026
    5.0
    So much good to say! The mobility accessible room is the best equipped one I've stayed in in our recent travels. The grab bars in the bathroom are plentiful and perfectly placed. The tub is super NON-slick. The shower head can be a hand-held, which is great. The man at the front, Charles (Charlie?) was super friendly and helpful. The guest laundry machines only cost $1 each! A great place to stay!
  • AJ
    Alana Jones
    Dec 31, 2025
    2.0
    Got here an hour after check in and they told us they forgot to clean our room so we had to sit and wait for an hour while they did it 😭
  • DM
    Debra Mays
    Dec 25, 2025
    5.0
    The hotel staff was exceptional. The hotel was clean and well maintained.

Frequently Asked Questions About Holiday Inn Express & Suites Hot Springs by IHG

What time can I check in and check out at Holiday Inn Express & Suites Hot Springs by IHG?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is breakfast included with the stay at Holiday Inn Express & Suites Hot Springs?

Yes, a complimentary full hot buffet breakfast is available for guests.