Brand Certified
Embassy Suites by Hilton at Hot Springs Convention Center
4.3(3404 reviews)
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
Business Details
400 Convention Boulevard, Hot Springs, AR
71901, United States
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
(501) 624-9200
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
https://www.hilton.com/en/hotels/hoteses-embassy-suites-hot-springs-convention-center/
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
About
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
HotelEmbassy Suites
Embassy Suites by Hilton at Hot Springs Convention Center, located in the Ouachita Mountains, is adjacent to the Hot Springs National Park and attached to the Hot Springs Convention Center that offers 360,000 sq. ft. of meeting space. It is the only full service all suite property in Hot Springs. On-property outlets include Spa Botanica, Cascades restaurant and the Marketplace Gift Shop. Amenities include complimentary full cooked-to-order breakfast, evening reception with complimentary snacks and cocktails, shuttle service to numerous attractions, indoor pool, hot tub, fitness center and business center.
Area attractions close by or a short drive away include Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, Garvan Woodland Gardens, Historic downtown with great shopping galleries and restaurants, Hot Springs Mountain Tower, Superlift Off Road Vehicle Park, Lakes Hamilton, Ouachita and Degray and much more. Companies located in the area include Weyerhaeuser, Xerox, Triumph, CHI and St. Vincent National Park Medical Center.
Location
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
Embassy Suites by Hilton at Hot Springs Convention Center
400 Convention Boulevard, Hot Springs, AR
71901, United States
Hours
Certified by Embassy Suites by Hilton at Hot Springs Convention Center • Mar 01, 2026
Reviews
4.3
3,404 reviews
5 stars
2,165
4 stars
596
3 stars
244
2 stars
169
1 star
230
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting individuals like Billy, Jo, and Jasmine for their exceptional service.
Breakfast Quality
The breakfast received high marks for its variety and quality, particularly the made-to-order omelets, although some noted issues with staffing during busy times.
Cleanliness
While many guests appreciated the cleanliness of the hotel, there were some complaints regarding housekeeping not meeting expectations in certain rooms.
Room Comfort
Guests generally found the rooms comfortable and well-decorated, though some mentioned issues with bed firmness and noise from neighboring rooms.
Parking Issues
Several reviews pointed out the limited and paid parking options, which were a source of frustration for some guests.
- LRLillian RudderFeb 24, 20265.0I had the most wonderful weekend here for a school trip. The front desk Lady, Miss. JoJo I believe was her name was very kind in helping me print out my items. The staff are all very patient and the cleaner who got us towels was very nice! Would stay here again. Shout out to the night staff who got us all checked in! Thank you Embassy Hot Springs.
- CScharles smithFeb 23, 20265.0I've been a guest at the Hot Springs location for over 10 years. From the made-to-order omelets during breakfast to the fine dining at the restaurant, the food is always amazing. The location provides minutes access to histirical landmarks, shopping, the races and Lake Hamilton. Check-in is met with a smile and courtesy, even when it is busy and chaotic. Thanks for making my birthday weekend memorable.
- RRRebekah RodarteFeb 22, 20265.015 min. walk from everything downtown Hot Springs. $10/day to self park at the hotel. Clean, comfortable rooms with modern decor. Breakfast is what you'd expect for a chain hotel, they weren't out of anything and the hot food was hot which was nice! Our dog traveled with us and enjoyed the space as well! There's a large grassy, unfenced lot next to the parking lot that's a designated pet relief area which we appreciated! Service would've been 5 stars if there weren't repeated encounters with customer service staff who seemed annoyed with performing the tasks of their job. It gets old when different staff members verbally confirm that ringing us up for a simple purchase or asking a question about our reservation is, just kinda not what they feel like doing at the moment. To be fair we've both worked in the service industry and totally understand that it can be a grind. And there were a lot of people getting lit up at the bar and that can be so exhasuting to work with. That being said, all of the staff cleaning and replenishing were super kind and friendly!
- RCRobert ChambersFeb 17, 20264.0Pros: breakfast included and better than your normal free breakfast A nice lady will cook you up some eggs to order. Billy at the front desk is welcoming and funny. The managers happy hour thing is OK, one drink and snacks, ends at 6:30 pm. Water is hot out of the faucet/shower Beds are super comfy. Cons: parking is limited and you have to pay for unsecured parking. The rooms have been rehabbed and look good, the bathroom in my room should have been re-spackled and sanded before painting so it looks sloppy.
- MOMelodie O'NealFeb 14, 20265.0This is a fantastic hotel. 2 room suites, a huge lobby where everyone seems to just hang out and have drinks. Made to order breakfast included in cost of room. Happy hour everyday at 5pm with two free adult beverages for each person. And they are very generous pours. Staff is very polite, helpful, and knowledgeable about the area. Rooms are clean and nice.
Frequently Asked Questions About Embassy Suites by Hilton at Hot Springs Convention Center
What types of rooms does Embassy Suites by Hilton at Hot Springs Convention Center offer?
The hotel offers full suite rooms, being the only full service all suite property in Hot Springs.
Is breakfast included with a stay at the hotel?
Yes, the hotel provides a complimentary full cooked-to-order breakfast.
Does the hotel have facilities for hosting events or meetings?
Yes, it is attached to the Hot Springs Convention Center with 360,000 sq. ft. of meeting space and has 36 meeting rooms available.
What accessibility features are available at the hotel?
The hotel offers accessible parking and elevators, and it is mobility accessible.
Are pets allowed during stay at Embassy Suites by Hilton at Hot Springs Convention Center?
Yes, both cats and dogs are welcome at the hotel.
What swimming facilities does the hotel offer?
The hotel has one indoor pool available but does not have an outdoor pool or hot tub.
What dining options are available on-site at the hotel?
There are two restaurants and a bar on the property, including Spa Botanica and Cascades restaurant plus the Marketplace Gift Shop.
Is there free parking available for guests at this hotel?
Yes, self-parking is available for free at Embassy Suites by Hilton at Hot Springs Convention Center.
What are the check-in and check-out times at the hotel?
Check-in begins at 4:00 PM, and check-out is by 11:00 AM.
What nearby attractions can I visit while staying at the hotel?
Nearby attractions include the Hot Springs National Park, Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, and Garvan Woodland Gardens.
Are there nearby venues for concerts or sports events close to the hotel?
Yes, the Bank of the Ozarks Arena and Summit Arena are nearby venues for concerts and basketball games that guests can enjoy.
Is there a shuttle service to local attractions from the hotel?
Yes, the hotel offers a local shuttle service to numerous attractions around Hot Springs.
What local dining options are near Embassy Suites by Hilton at Hot Springs Convention Center?
Nearby dining options include Bistro 400 and Corner Bar, both offering American cuisine close to the hotel.
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