Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to Candlewood Suites Hot Springs, an all-suite hotel in Hot Springs, Arkansas. Our hotel, just off I-7 and I-88, offers all the comforts of home so you can settle in and relax for short and long-term stays, all just a short drive from Hot Springs National Park.
Enjoy an outdoor adventure at our Hot Springs hotel. Spend your day exploring Hot Springs National Park, Lake Catherine State Park, and take in stunning views from Hot Springs Mountain Tower. For a day of fun, visit Magic Springs Theme and Water Park for thrilling roller coasters or Oaklawn Hot Springs for horse racing and a lively casino experience.
Our pet-friendly, extended-stay hotel features amenities to make your stay as comfortable as possible. Take advantage of our meeting and event space, high-speed Wi-Fi, guest laundry facilities, 24-hour fitness center, and suites with full kitchens. Soak up the sun in our refreshing outdoor pool with comfortable poolside chairs. Everything you need to live, work, and relax here in Hot Springs, Arkansas.
Location
Candlewood Suites Hot Springs by IHG
3404 Central Avenue, Hot Springs, AR
71913, United States
Hours
Reviews
4.1
693 reviews
5 stars
399
4 stars
150
3 stars
52
2 stars
23
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and overall hotel environment, noting that the rooms were well-maintained and spotless.
Staff Service
The staff received numerous compliments for their friendliness, professionalism, and willingness to assist guests, with specific mentions of several employees going above and beyond.
Renovations
Recent renovations were positively noted, contributing to a modern and welcoming atmosphere, although some guests mentioned ongoing construction.
Room Issues
Several reviews highlighted issues with room amenities, such as malfunctioning microwaves and air conditioning, as well as concerns about noise from appliances and street traffic.
Negative Experiences
A few customers reported serious issues, including claims of bed bugs and poor management responses to complaints, which significantly impacted their overall experience.
- GNGrammy Netty2 days ago5.0Raven checked us in and she was so very friendly and helpful. Jordan helped us with extending our stay and check out. The hotel was very clean, quite, well stocked and relaxing. Highly recommend this spot in Hot Springs
- TGThomas Gordon2 days ago5.0Raven was super AWESOME! Very friendly and great conversationalist. Very helpful when we first checked in and gave me and my wife the rundown of the place. Place was very clean and friendly staff. Free laundry is BIG plus.
- BABilly AllanDec 31, 20255.0Very nice, friendly staff, supper clean. We had the suite felt like a small apartment. Couch and bed were very comfortable, 2 flat screen TVs ceiling fan in the bedroom, has nice size fridge, dishwasher, dishes, a large microwave, and a glass cook top stove. Has complimentary drinks, snacks, a few lunch or dinner meals, and breakfast bowl meals. The place was spotless. It was much better then I expected.
- DBDeAnna BurnettDec 29, 20255.0Outstanding Stay at Candlewood Suites! We stayed at Candlewood Suites for two nights, December 26th and 27th, 2025, and had an amazing experience from start to finish. The hotel has recently been renovated, and it truly shows—the property is modern, spotless, and very welcoming. Everything from the lobby to the rooms felt fresh and well-maintained, creating a comfortable and relaxing atmosphere. Our room was exceptionally clean, spacious, and equipped with everything we needed for a great stay. The amenities were convenient, and the overall environment was quiet and peaceful, perfect for a restful getaway. A huge thank you to Jordan at the front desk! She went above and beyond to make our stay enjoyable. Jordan was professional, informative, polite, and incredibly accommodating. Her friendly demeanor and willingness to help made a big difference and left a lasting impression. We will definitely book again and highly recommend Candlewood Suites to anyone looking for a clean, updated, and welcoming place to stay. Five stars all the way!
- JSJames SchulzeDec 17, 20254.0Renovations are great. Very clean. The sound dampening from busy street noise during normal hours could use an upgrade. The most noise is coming from the full size refrigerator. Everything else is quiet. It's away from the major road, but there is heavy traffic for a community this size. There is no view, but it's close enough to shopping, dining, and interest oriented travellers. Security is low, but the elevator is maintained and it's from Thysson Krupp, which make one of the best elevators on the market. To get here, I recommend the back country roads for a thrill and sights.
Frequently Asked Questions About Candlewood Suites Hot Springs by IHG
Does Candlewood Suites Hot Springs offer Wi-Fi?
Yes, Candlewood Suites Hot Springs offers complimentary high-speed Wi-Fi.
How much is parking at Candlewood Suites Hot Springs?
Candlewood Suites Hot Springs offers complimentary parking for hotel guests.
Does Candlewood Suites Hot Springs have a pool?
Yes, Candlewood Suites Hot Springs has an outdoor pool.
Can I bring my pet to Candlewood Suites Hot Springs?
Candlewood Suites Hot Springs welcomes pets. You can bring up to three pets with you for a nonrefundable pet fee that varies depending on the length of your stay. For stays of less than 4 nights, the fee is 75 USD. For stays ranging from 5 to 29 nights, the fee is 150 USD, and for stays of 30 days or more, the fee is 300 USD.
Does Candlewood Suites Hot Springs have meeting and events space?
Yes, Candlewood Suites Hot Springs offers a meeting and event room that can accommodate up to 50 people.
What are the check-in and check-out times at Candlewood Suites Hot Springs?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Candlewood Suites Hot Springs.
Does Candlewood Suites Hot Springs allow pets?
Yes, Candlewood Suites Hot Springs welcomes cats and dogs with a nonrefundable pet fee based on the length of your stay.
Is parking available at Candlewood Suites Hot Springs?
Yes, the hotel offers complimentary self-parking for guests.
Does the hotel have a fitness center?
Candlewood Suites Hot Springs features a free 24-hour fitness center equipped with elliptical machines and treadmills.
Are there any special cleaning procedures in place at Candlewood Suites Hot Springs?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, and employees are trained in cleaning and hand washing procedures.
Is there a business center available for guests?
Yes, Candlewood Suites Hot Springs has a business center to accommodate business travelers.
Are babysitting services available at Candlewood Suites Hot Springs?
No, babysitting services are not offered at the hotel.
What are some nearby points of interest to Candlewood Suites Hot Springs?
Nearby attractions include Hot Springs National Park, Magic Springs Theme and Water Park, Oaklawn Hot Springs casino, and Hot Springs Mountain Tower.
Where can I find emergency medical services near Candlewood Suites Hot Springs?
For medical needs, Baptist Health Urgent Care and MedExpress Urgent Care are nearby for emergencies and family practice services.
Are there dining options close to Candlewood Suites Hot Springs?
Yes, nearby dining options include Senshi Hibachi Express (Japanese cuisine), Tacos Tacos (Mexican restaurant), and Debra's Restaurant (American cuisine).