Holiday Inn Express & Suites Ft. Smith - Airport by IHG

4.3
282 reviews
Hotel Exterior

About

HotelConference CenterBusiness Meeting Locations
Here at the Holiday Inn Express and Suites, we offer a brand new hotel with several new designs within IHG and many amenities to make your stay enjoyable. We offer a complimentary hot breakfast, an indoor heated swimming pool, an air-conditioned fitness center, 24-hour access to our business center, complimentary shuttle service within a 3-mile radius, a small and large meeting room, and 110 luxurious rooms and suites available.

Location

Holiday Inn Express & Suites Ft. Smith - Airport by IHG
7111 Phoenix Ave, Fort Smith, AR
72903, United States

Hours

Reviews

4.3
282 reviews
5 stars
194
4 stars
38
3 stars
18
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of exceptional service from individuals like Brett and Aaron.

Breakfast Quality

The breakfast received mixed reviews; while many enjoyed the variety and quality, some noted issues with temperature and freshness of certain items.

Noise Issues

Several guests reported noise disturbances due to thin walls, making it difficult for light sleepers to rest.

Room Comfort

Overall, guests found the rooms to be comfortable and spacious, although some had issues with temperature control and bedding.
  • AH
    Alan Hughes
    4 days ago
    5.0
    I often stay at HI Express hotels because of their consistent clean, modern hotels. This location was even better than most! The employees were very nice, the breakfast bar was exceptional and the room was very comfortable.
  • DM
    David Earl Minson
    Oct 28, 2025
    5.0
    We've stayed here a few times and our experience has consistently been good. Service is always friendly, and our rooms have always been clean.
  • DW
    David Wingerd
    Oct 21, 2025
    5.0
    We stayed at this Holiday Inn for one night and booked it that day. All other hotels in the area were booked (about four or five) so it was a huge blessing getting in. The two receptionists at the front desk greeted us very politely and were very hospitable. The room was very clean, cozy, and comfortable! They had a pool that went from 3 feet to 5. It was very clean!! A man at the front desk named Brett helped us the next day and was very courteous. There a couple different things that he did that were very personally helpful. He was the most helpful attendant we have ever had assist us in any hotel.
  • JR
    Jin Rho
    Oct 21, 2025
    5.0
    Great customer service! Over 40 people for overnight stay and they helped with luggages with smile!. They even walked every room to make sure no one left anything behind some we came from far.
  • SG
    Sadie Garcia
    Oct 20, 2025
    5.0
    We had a fabulous stay here for the weekend! The room was spotlessly clean, beds were extremely comfy, and the free breakfast was really good with lots of options. Way better than the usual continental breakfast that most hotels offer. We would definitely stay here again!

Frequently Asked Questions About Holiday Inn Express & Suites Ft. Smith - Airport by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Ft. Smith - Airport by IHG?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel offers a complimentary hot breakfast with buffet options available.