Business Details
About
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Here at the Holiday Inn Express and Suites, we offer a brand new hotel with several new designs within IHG and many amenities to make your stay enjoyable. We offer a complimentary hot breakfast, an indoor heated swimming pool, an air-conditioned fitness center, 24-hour access to our business center, complimentary shuttle service within a 3-mile radius, a small and large meeting room, and 110 luxurious rooms and suites available.
Location
Holiday Inn Express & Suites Ft. Smith - Airport by IHG
7111 Phoenix Ave, Fort Smith, AR
72903, United States
Hours
Reviews
4.3
289 reviews
5 stars
200
4 stars
38
3 stars
19
2 stars
13
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
The staff received high marks for friendliness and helpfulness, with several guests highlighting exceptional service from specific employees.
Breakfast Quality
Many guests enjoyed the breakfast offerings, although some noted that certain items could be improved in terms of temperature and freshness.
Noise Issues
Several reviews mentioned thin walls leading to noise disturbances from neighboring rooms, impacting the overall comfort of the stay.
Room Comfort
While most guests found the rooms comfortable, there were some complaints about temperature control and bedding comfort.
- MWMarvin Wendel3 days ago5.0Great location. Very great Customer service when we arrived. Brett was very helpful as well as all the others who work at the front desk. Breakfast was great and the staff there were great also. Housekeeping should also be commended, the do a great job at keeping everything clean. Thanks to you all for making our stay great. Will definitely stay again.
- RLReanna Luster5 days ago3.0They put everyone right beside each other and the walls are ghe thinnest ive ever seen in a hotel. We've stayed here a few times and every time you can tell they put everyone right next to each other and leave the other end of hall empty.. rooms are not quite clean either. They dont vacuum
- SSSteven SchneiderDec 7, 20255.0Great staff!! Breakfast was hot and available at the time they advertised. I will stay here again!!
- HHHbHiDec 2, 20255.0Clean. Comfortable. Personable staff.
- RHRobin HargroveNov 29, 20255.0Love the body wash, shampoo, lotion. It was dove.
Frequently Asked Questions About Holiday Inn Express & Suites Ft. Smith - Airport by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Ft. Smith - Airport by IHG?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast?
Yes, the hotel offers a complimentary hot breakfast with buffet options available.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features does the hotel provide?
The hotel provides accessible parking, a mobility accessible environment, and has elevators available.
Are there any fitness or recreational facilities available?
Yes, there is a free fitness center, indoor heated swimming pool, and a hot tub available for guests.
Does the hotel provide business services or meeting rooms?
Yes, the hotel offers 24-hour access to a business center and has two meeting rooms available.
Is Wi-Fi available at the hotel, and is it free?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there any nearby hotels if I want alternative accommodations close to Holiday Inn Express & Suites Ft. Smith?
Nearby hotels include Holiday Inn Express Fort Smith Executive Park and The Arc Hotel, providing guests with alternative lodging options in the area.
What local amenities or services are near the hotel for guests’ convenience?
Guests can access various nearby services including Fast Glass Svc for auto glass repair, Addiction Rehab Fort Smith for counseling, and several beauty and wellness centers like Silhouette and Amber June Esthetics.
Are there nearby dining options or places of interest to visit around the hotel?
Yes, guests can visit local spots such as KPOT Korean BBQ & Hot Pot for dining and explore nearby health services and fitness centers like Fort Smith Fit Body Boot Camp.