Business Details
About
Hotel
Located in Fort Smith,AR, the Best Western Aspen Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
515 reviews
5 stars
261
4 stars
121
3 stars
43
2 stars
21
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unclean linens, and unpleasant odors.
Customer Service
While some staff were praised for being friendly and helpful, others were reported as rude and unprofessional, particularly during check-in and when addressing complaints.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted issues such as cold food and lack of replenishment.
Room Comfort
Guests appreciated the comfort of the beds and the amenities in some rooms, but there were complaints about outdated furnishings and maintenance issues.
Location and Value
The hotel is well-located near restaurants and shopping, and many guests found it reasonably priced for the area.
- QRQuinn RNov 4, 20255.0My favorite place to stay in fort smith. It's in the middle of everything and check in is very easy. The breakfast is filling and easy. Perfect place to stay if you're traveling or just want a little local vacation.
- KRKaren RodriguezOct 19, 20255.0LISTEN ignore everyone and know that they know how to breakfast!
- MMM MOct 14, 20254.0Very helpful staff, had a situation in which I left very early in the morning and needed to come back for a later check out and they were very understanding and helpful! Room was comfy and the location is in a prime spot for eats and shopping.
- AMAshley MillerOct 12, 20255.0Very nice , clean and well run! Breakfast is great and well stocked. The staff at front desk were friendly and very helpful! When we asked for more towels they handed them over to us no problem. The room is clean and comfortable. The price is great ! We will definitely be staying here again!
- SDSteven DoshierOct 4, 20251.0I booked my room online and it said we could check in at 3 o’clock. I arrived a little after three and they had no idea if they had any rooms clean. One of the housekeepers went and looked at one room and came back and said it’s clean until the lady at the front desk so that I was in another room with a jetted tub and the housekeeper rolled her eyes because she had to go upstairs and see if the room was clean. I told the girl at the front desk just to give me my ID and credit card back and I would cancel the room and go somewhere else because this was ridiculous. She refuse to give my license and credit card back. The housekeeper came back downstairs and said my room was clean. I get upstairs and all I can smell is stale cigarette smoke. I get to my room and it is not clean. The other housekeeper had just started cleaning it. So I had to take all my bags back downstairs to my car and go eat to wait for my room to be cleaned. When I get back the first thing I do is try to take a shower and there is not one towel or rag or anything in the bathroom. So I had to go back downstairs and ask for those. I don’t see how this place stays in business. I will never stay here again, and I will be reporting them to best Western.
Frequently Asked Questions About Best Western Aspen Hotel
What is the location of the Best Western Aspen Hotel?
The Best Western Aspen Hotel is located at 2900 S 68TH ST, Fort Smith, AR 72903, US.
Does Best Western Aspen Hotel offer free Wi-Fi to guests?
Yes, the Best Western Aspen Hotel provides free internet access for guests.
Is there a fitness center at Best Western Aspen Hotel?
Yes, the Best Western Aspen Hotel has a fitness center available for guests.
What are the typical operating hours of Best Western Aspen Hotel?
The Best Western Aspen Hotel is open 24 hours every day of the week, ensuring guests can check in or out at any time.
What special offers does Best Western Aspen Hotel currently have?
They offer a promotion where staying 2 nights earns a $50 Best Western Gift Card.
How can I contact Best Western Aspen Hotel by phone or fax?
You can call them at +1 479-452-9000 or send a fax to +1 479-484-0551.
What amenities or services does Best Western Aspen Hotel emphasize?
The hotel focuses on cleanliness, value, free internet access, and superior customer service ensuring a restful and productive stay.
Are there other hotels nearby Best Western Aspen Hotel?
Yes, nearby hotels include Aspen Hotel & Suites, which is a resort-style hotel close by.
Is there a bank near Best Western Aspen Hotel that guests can use?
Yes, Centennial Bank is located nearby, providing convenient banking services during your stay.
How might nearby places like Aspen Hotel & Suites and Centennial Bank enhance my stay at Best Western Aspen Hotel?
You can consider exploring the Aspen Hotel & Suites for additional lodging options or amenities, and visit Centennial Bank nearby for any financial services you might need during your stay.