Graduate by Hilton Fayetteville, AR

Reviews

• CC

  Cliffley Cliffley

  Nov 8, 2025
  3.0
  It's decorated cute, but I was grossed out when we got to our room and found dried crusty pee on the toilet seat and black and orange crud growing in the shower grout.... Apparently cleaning the grout isn't a thing (hint... Tilex works). Also, dried grout stuck in the sink. And, you have to reach in and get sprayed with freezing cold water to turn the shower on because you can't open the glass door where the faucet is....hope you like cold showers. Additionally, you can hear the slightest noise people make outside your room... Very noisy, I am a light sleeper, so that was frustrating. The beds are NOT comfortable. And if you want to hang out in the lobby for a glass of wine... Bring your own, they only have gross cheap stuff. Edited to add, the last night of our stay, one of our neighbors had a dog that was scratching at the door and barking LOUDLY. There should be some kind of rule against leaving dogs alone...or no dogs at all. I did call the front desk about it and they were more than happy to move us if we wanted, which we gave them till we were ready to go to bed to return and get their dog under control. I'm hoping they called the owners and told them to come get their dog under control. Why would people be so inconsiderate? I do put this on the hotel, though for allowing them in the first place.
• ED

  Erin Duffy

  Nov 5, 2025
  4.0
  I dinged one star because the rooms are not kept that well. Stains on the furniture and the bathroom door is wore down. Other than that, I love the maximalist design. There’s enough space in the room that the bathroom could’ve been larger. I stayed in room 1513 for 3 nights. Any room ending in 13 is a corner room, which does feel spacious. There’s a mini fridge inside the dresser. The drawers in the dresser are faux, they’re actually a door for the fridge. That’s a cool cover-up. There’s a plug on the side lamp beside the beds and one plug with two USB ports in the lamp between the two beds. AC and heat both worked well. Black out curtains did their job. There’s a fitness center on the 3rd floor. It’s quite small. I went at 6:30am and there was already five people in the gym. The room must only be like 400 sq feet, and yet another five people came in over the next half hour. There wasn’t enough weights for everyone to use, so people just had to do body-weight exercises. I will say there were a couple of company meetings going on, so maybe it’s not always that packed. But I think they should look into expanding the gym.
• SS

  Shelbs

  Nov 1, 2025
  2.0
  If you’re well traveled, this is not a 4 star hotel. Aged, 16 floors, but the service is great. The people are kind and helpful. The room I occupied felt like it hadn’t been cleaned in a few weeks. I attribute this to the sheer amount of rooms the hotel has. There is a LOT of soiled fabric in the room with stains (chairs, carpet, a weird red cloth dinosaur above the bed with a complimentary serving of dust on it hanging right above your head…) and made it very uncomfortable to relax. There was so much dust in the room. My saving grace was bringing my own pillow cases 😭. I’m not sure, because it didn’t occur to me until the middle of the night and luckily I was only there for a night …but there may be upgrade/renovated rooms available. Ask for these. The hotel also had an aged smell when you arrive. Again, not a 4 star hotel. Maybe for the area, but not in relative comparison to an actual 4 star experience.
• MS

  Megan Sherwood

  Oct 25, 2025
  1.0
  This hotel is nothing but a disgusting headache. My husband and I recent stayed here for 3 nights for the Arkansas/Auburn football game and were extremely disappointed. This hotel should be reported to the health department and instead they’re charging $580 a night. This is truly robbery. Our room was FILTHY with dust covering the headboard, hair in the bathroom, crumbs, dust and hair all over the baseboards and a bathroom sink that barely drained. The musty smell was really the cherry on top. Like other reviews mention, we did not feel comfortable laying on top of the bedding or walking barefoot on the carpet and flooring. If you are pregnant, immune compromised or get sick easily, DO NOT STAY HERE. My husband works in the hotel industry and we have never complained to a front desk but found it necessary with this experience. The manager on duty offered no refund but instead a corner unit with “maybe a better bathroom” that was freshly cleaned. At this point, we thought our problems were resolved, silly us. My husband was actively purchasing drinks at the lobby bar when we were told we weren’t allowed to eat outside food in the lobby areas (this was AFTER their own hotel kitchen was closed). Again, thought our issues were done. The next night, we were not allowed to sit in the bar area AGAIN because my ID was a paper temporary as I had to renew my license the week prior and in Texas we are required to forfeit our old ID’s. I am pregnant and was obviously not drinking but the bartending manager insisted that I leave because she’d get in trouble if the department of health showed up (wildly ironic phrase to say at this establishment) and did not understand that it was Texas LAW that my old license was surrendered. Sure, these are “hotel rules” but at $580 a night, this is horrendous. This hotel is an embarrassment to AJ Capital Partners, Hilton, the City of Fayetteville and the University of Arkansas. AJ Capital Partners and Hilton will do nothing to improve this property or properly educate and train their staff because they’ve gotten away with this robbery for years. U of A was an incredibly special place to me. This experience was extremely sour and sad. Will never recommend this property to anyone. Give your money to a different establishment.
• LR

  Lynda Raner

  Oct 21, 2025
  4.0
  Loved our room, except for the bathroom. It was very large, and the doorless closet space was in the bathroom. It had a bathtub, a toilet, and sink that hung from the wall. No countertop at hall. No place to set anything except on the toilet seat. Apparently all rooms there are not like this, per my daughter who has stayed there many times. But what’s up with the sink? Thankfully, we were just traveling through and I didn’t need to get ready for some fancy event, which would have been impossible. I wish I had taken a picture, as I was very surprised in a Hilton property.

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