Service Quality
While many guests praised the friendly and helpful staff, there were numerous complaints about rude service, particularly at the bar and front desk.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems in the rooms, including bugs, dust, and unclean bathrooms.
Room Condition
Guests reported that the rooms were outdated and in need of renovation, with issues such as uncomfortable beds, poor ventilation, and lack of basic amenities.
Location and Atmosphere
The hotel is well-located with a vibrant atmosphere and unique decor, which many guests enjoyed.
Value for Money
Many customers felt that the hotel was overpriced for the quality of service and accommodations provided.