Best Western Windsor Suites

3.9
748 reviews

About

HotelBest Western
Located in Fayetteville,AR, the Best Western Windsor Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Windsor Suites
1122 S FUTRALL DR, Fayetteville, AR
72701, United States

Hours

Reviews

3.9
748 reviews
5 stars
328
4 stars
192
3 stars
102
2 stars
41
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from front desk staff, with specific incidents of aggression and disrespect reported.

Cleanliness Issues

Several customers reported unsanitary conditions in rooms, including dirty carpets, unclean bathrooms, and even bed bugs.

Room Quality

Guests noted that while some rooms were clean and comfortable, others were outdated, poorly maintained, and had issues like broken amenities.

Breakfast Experience

The breakfast service received positive feedback, with many guests appreciating the variety and quality of food offered.

Location and Value

The hotel is conveniently located near major roads and attractions, and some guests felt it offered good value for the price despite the issues.
  • VW
    Vanessa Weaver
    Jan 5, 2026
    1.0
    Hotel staff is extremely rude and lie. Our room needed work.
  • EB
    Eddie B
    Nov 15, 2025
    1.0
    My recent experience at this business was completely unacceptable. The employee on duty was aggressively rude, cussing at me, calling me names, and repeatedly telling me to leave—even though I was simply waiting for my Uber. When I calmly stated that I would speak to the owner about her behavior, she escalated the situation by yelling that she didn’t care who I told and threatened to call the police for no reason. She went as far as insulting my appearance, calling me a “dirty bum” and “broke,” which was totally unprovoked and extremely disrespectful. What makes this even worse is that after checking other reviews, I discovered that another customer reported this same type of behavior from this same employee months ago. This is not an isolated incident—it’s a pattern that the business has failed to address. No customer should ever be treated this way. I strongly hope the owner takes action, retrains their staff, or replaces this employee before more customers have similar experiences.
  • KS
    KIMBERLY SHARPE-LECHAK
    Oct 6, 2025
    4.0
    Very clean! Appreciated the extra pillows and felt the value was great. I could definitely stay again.
  • PL
    Pk Lenoard
    Sep 29, 2025
    5.0
    Room was very clean and staff was excellent. The only thing that would have made it better would be to replace the flat pillows with newer ones.
  • SS
    Shannon Sams
    Aug 15, 2025
    5.0
    Food was fresh n hot, good coffee and the staff is absolutely amazing. The rooms are clean and beds comfortable.

Frequently Asked Questions About Best Western Windsor Suites

What are the check-in and check-out hours at Best Western Windsor Suites?

Best Western Windsor Suites is open 24 hours every day, allowing flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Windsor Suites?

Yes, Best Western Windsor Suites offers free Wi-Fi for all guests throughout the hotel.