Best Western Windsor Suites

3.9
747 reviews

About

Hotel
Located in Fayetteville,AR, the Best Western Windsor Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Windsor Suites
1122 S FUTRALL DR, Fayetteville, AR
72701, United States

Hours

Reviews

3.9
747 reviews
5 stars
328
4 stars
192
3 stars
102
2 stars
41
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with room cleanliness, including dirty carpets, stained sheets, and unclean bathrooms.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from front desk staff, leading to negative experiences for guests.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with staff members being particularly praised.

Room Comfort

While some guests found the rooms comfortable, others reported issues with outdated furnishings and uncomfortable beds.

Management Issues

Several reviews mentioned poor management practices, including mishandling reservations and lack of responsiveness to guest complaints.
  • EB
    Eddie B
    Nov 15, 2025
    1.0
    My recent experience at this business was completely unacceptable. The employee on duty was aggressively rude, cussing at me, calling me names, and repeatedly telling me to leave—even though I was simply waiting for my Uber. When I calmly stated that I would speak to the owner about her behavior, she escalated the situation by yelling that she didn’t care who I told and threatened to call the police for no reason. She went as far as insulting my appearance, calling me a “dirty bum” and “broke,” which was totally unprovoked and extremely disrespectful. What makes this even worse is that after checking other reviews, I discovered that another customer reported this same type of behavior from this same employee months ago. This is not an isolated incident—it’s a pattern that the business has failed to address. No customer should ever be treated this way. I strongly hope the owner takes action, retrains their staff, or replaces this employee before more customers have similar experiences.
  • KS
    KIMBERLY SHARPE-LECHAK
    Oct 6, 2025
    4.0
    Very clean! Appreciated the extra pillows and felt the value was great. I could definitely stay again.
  • PL
    Pk Lenoard
    Sep 29, 2025
    5.0
    Room was very clean and staff was excellent. The only thing that would have made it better would be to replace the flat pillows with newer ones.
  • SS
    Shannon Sams
    Aug 15, 2025
    5.0
    Food was fresh n hot, good coffee and the staff is absolutely amazing. The rooms are clean and beds comfortable.
  • BM
    Brendan McKelvy
    Aug 8, 2025
    1.0
    My room wasn’t ready when I arrived. I had to wait and they didn’t compensate me in any way for my time.

Frequently Asked Questions About Best Western Windsor Suites

What are the check-in and check-out hours at Best Western Windsor Suites?

Best Western Windsor Suites is open 24 hours every day, allowing flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Windsor Suites?

Yes, Best Western Windsor Suites offers free Wi-Fi for all guests throughout the hotel.