Located in Eureka Springs,AR, the Best Western Inn of the Ozarks is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Most guests praised the cleanliness of the rooms and facilities, although some reported issues with pests and maintenance.
Staff Service
The staff received high marks for friendliness and helpfulness, with several guests highlighting exceptional service from specific employees.
Amenities
The hotel offers a variety of amenities, including a pool, game room, and on-site restaurant, which many guests enjoyed.
Location
Guests appreciated the hotel's convenient location near downtown Eureka Springs and various attractions.
Room Condition
While many rooms were described as spacious and comfortable, several reviews noted that some areas were dated and in need of updates.
SC
Stacy Christianson
3 days ago
1.0
The room had pubic hairs, and a used toothbrush on the mirror. Also had a brown “poop smear”color stain on white bed cover.
I set up for 12pm check out on check in and they called and disconnected my keys at 11 to “make sure I checked out” interrupting my yoga class. The check out team was rude and could have handled this better. I stay in eureka twice a year and this was the first time at this hotel. I don’t think I would choose to stay here again.
CJ
Cheryl Jackson
Nov 16, 2025
5.0
Always discovering sweet spots in Eureka Springs. We’ve stayed where several times but this trip spent just a few more $ for a balcony room. The room & living room are HUGE and the private balcony looks out over the valley. It’s quiet & feels secluded right in the middle off town. Trolley stop, restaurant & easy parking are all part of the package. 🥰
Note - if you’re looking for ***** this hotel room decor is a little dated but beds are fresh & new. Linens are spotless. No funky smells or overpowering deodorant smells.
It’s a good bargain, you build points and convenient to everything in Eureka Springs.
DD
Doug
Nov 4, 2025
3.0
It was okay. Just a bad time of year cold windy. Very big place
JK
Joseph Kerski
Oct 16, 2025
4.0
I was here for a GIS mapping conference. Convention center was wonderful and the staff is so nice. The lodging smelled faintly of cigarette smoke sadly but otherwise was OK. But we were all safe and that’s what matters most. The wi Fi in the room was very slow. Thank you all.
KK
Kristina
Oct 15, 2025
4.0
Clean room. Friendly staff. Only one handicap parking spot so that was frustrating and difficult but I carefully managed. Onsite restaurant had good food and service. The major downside was I paid extra for a balcony room but the view was not worth it.