Holiday Inn Express & Suites El Dorado by IHG

Reviews

• JH

  Jessica Hover

  Jan 30, 2026
  5.0
  I had a wonderful experience here. My room was extremely clean. The sheets smelled wonderful and were a clean crisp white. Bathroom was immaculite! I actually felt comfortable enough to take a bath because it was so clean! The staff were AMAZING! Kind, considerate and willing to help in any way. The breakfast was fantastic. The employee that handled breakfast did a phenomenal job. My city was hit hard by the ice storm. We have been without power for almost a week. I drove to El Dorado to get heaters and propane. I was exhausted. The manager was very empathetic and allowed me to check in early. I will never forget that nice gester. That is the reason I will be back. Kindness matters especially when people are dealing with catastrophic events. Thanks Holiday Inn Express & Suites!! Not only did I get a warm bed, hot bath and a good meal. I got to see humanity at it's finest.
• JG

  Janice Glidewell

  Dec 27, 2025
  5.0
  No complaints. Been here a week and no complaints. The new general manager Tara has been nothing but attentive to myself and everyone I have seen. Not only treating her guests with the utmost loyalty but the staff also.
• ML

  Mike Lewis

  Dec 7, 2025
  1.0
  I have been coming to El Dorado the last 4 years and I stay a month at the time. Now all of a sudden I can't get my food delivered to my room. That is crap I will find another hotel to spend my money at. The new GM is crap. Going to make y'all lose money. I'm not staying any more.
• AB

  Alan Boykin

  Nov 15, 2025
  1.0
  Hotel was decent but the maintenance man smelled to high heaven of booze!
• SM

  Shelly Melson

  Oct 12, 2025
  4.0
  We stayed 2 nights and had a king bed on 3rd floor. Check-in was pretty easy. Pool was down but it was advertised on their website that I was down for maintenance. Room was very clean and smelled good. King bed was very comfortable with firm and plush pillows. I love a softer bed and this more firm then I usually like but it was better then other hotels we’ve stayed at. Problem was first night was Incredibly noisy! people banging doors and yelling. They put a Big family with 4 kids next to us and it was Insane how noisy it was! Walls are so thin too. Ice machine down by elevator was noisy. Second night was much better as I’m assuming the people next door left. Shower is ok. Nothing special with so-so water pressure. Breakfast was Really good. Toast, eggs, sausage honey biscuits and pancakes. Coffee was horrible! But we are coffee snobs lol so we are picky. We will definitely stay again next time we are in town visiting our family

Frequently Asked Questions About Holiday Inn Express & Suites El Dorado by IHG