Home2 Suites by Hilton Conway

4.2
676 reviews

About

HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton Conway. Set off I-40, our extended-stay hotel is a quick walk to Conway Commons shops and restaurants, and 2 miles from Lewis Crossing retail stores and other day-to-day conveniences. Here for work? Snap-On, Kimberly-Clark and other Fortune 500 companies are less than 3 miles away, and we’re minutes from the University of Central Arkansas, Hendrix College and Central Baptist College. Make yourself at home in a suite that’s stylish and smartly designed. Each suite has a full kitchen with microwave, dishwasher, full-size refrigerator, coffeemaker, cooking utensils and silverware. The ‘Working Wall’ – combined kitchen, workspace and storage areas – offers the flexibility you need, and the living area has movable furniture to arrange as you like. Curl up on the sofa and watch the 42-inch HDTV, and enjoy free WiFi for your devices. We also welcome pets at our Conway hotel. Join us at the Inspired Table™ each morning for a free breakfast of hot sandwiches, cereals, fruit and other favorites. Our Home2 Market Pantry is open 24 hours for light snacks and travel items, and our staff is happy to suggest a local restaurant when you feel like dining out. Unwind after a long day in our heated indoor pool, or spend pleasant evenings on the patio using the BBQ grills. Wash clothes and walk the treadmill in our unique Spin2Cycle fitness and guest laundry facility. We also have a 24-hour executive business center for your convenience.

Location

Home2 Suites by Hilton Conway
820 Bill Dean Drive, Conway, AR
72032, United States

Hours

Reviews

4.2
676 reviews
5 stars
421
4 stars
128
3 stars
33
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt common areas.

Staff Performance

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor customer service from management.

Room Conditions

Guests frequently mentioned maintenance issues such as broken fixtures, outdated amenities, and uncomfortable beds.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests appreciating the variety while others noted items were often unavailable or not replenished.

Location and Accessibility

The hotel is well-located near restaurants and shopping, but parking and access to the main entrance were criticized.
  • AM
    Alyssa Michaud
    Nov 9, 2025
    5.0
    Wonderful place, small town, lovely staff, and managed the best! I had the best time on this little retreat and couldn’t have asked for any better.
  • RN
    Ryan Norman
    Nov 5, 2025
    4.0
    This Hotel was built backwards, the parking lot is no where near the front door. I suggest dropping your bags off then park. Also gove yourself time to find breakfast elsewhere. I know the staff is working with what they have but it was truly some low I mean really low budget quality choices. I really appreciate the staff for trying though but breakfast is a no for me. The front desk staff, amazing. I had an issue with my ac controls in the room, no heat for hours. When I did message front desk they were right on top of it. The lady that came to fix it was a bit rude, but I am guessing she was trying to not invade privacy so im not holding her to the possible upsetness for the request for maintenance. An hour later there was still no heat. Come to find out I used the controls that weren't on the wall so I left the situation alone and didnt call them back. Regardless, very nice people, and very clean room!!!!!
  • KT
    Kista Taylor
    Oct 28, 2025
    4.0
    Parking is a challenge Otherwise this location was wonderful. Easy access to shopping ,food, and other necessities. Room was clean and comfortable
  • FC
    Fadi Chami
    Oct 19, 2025
    5.0
    Brand new hotel. Very comfortable.
  • BH
    BK Hutchison
    Oct 14, 2025
    2.0
    Breakfast is very minimal, and one set of tongs is used for all the items, which is very unsafe for those with allergies. In general, the hotel not very clean Bathrooms doors do not allow for privacy Walls in halls are not maintained. A patchwork of wallpaper is peeling off the walls…and what’s going on in our bathtub? Parking lot is on the opposite end of the main entrance.

Frequently Asked Questions About Home2 Suites by Hilton Conway

What types of suites does Home2 Suites by Hilton Conway offer?

Each suite features a full kitchen with modern appliances, a flexible working space, and a living area with movable furniture and a 42-inch HDTV.

Is Home2 Suites by Hilton Conway pet-friendly?

Yes, both cats and dogs are welcome at the hotel.