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About
HotelWedding VenueConference CenterCandlewood Suites
Experience a fresh approach to extended stays at Candlewood Suites Conway. Whether you're here for business, relocating, or exploring the sights, our all-suite hotel in Conway, AR, offers the comforts of home with the flexibility you need. Step into spacious, inviting suites designed for relaxation and productivity, featuring fully equipped kitchens, flexible workspaces, and plush bedding for restful nights.
Located off I-40 and US 65, our hotel places you close to everything Conway has to offer. You're less than ten minutes from the University of Central Arkansas and Hendrix College, and just a short drive to the city's shops, restaurants, and local events like the Toad Suck Daze Festival. Our friendly, accommodating staff is always here to lend a hand, ensuring you feel right at home during every stage of your stay.
Unwind with convenient amenities made for long-term comfort: complimentary self-service laundry, a Lending Locker stocked with extra appliances and games, and the Candlewood Cupboard for those late-night cravings. We're proudly pet-friendly too, with ample outdoor space for walks. Settle in, spread out, and discover how easy it is to make Candlewood Suites Conway your home base in Arkansas.
Location
Hours
Reviews
3.9
288 reviews
5 stars
140
4 stars
61
3 stars
39
2 stars
17
1 star
31
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, hair on linens, and unclean bathrooms.
Staff Performance
The staff received consistent praise for their friendliness and helpfulness, improving the overall experience for many guests.
Renovation Concerns
While some guests appreciated the renovations, others noted ongoing construction and outdated facilities that detracted from their stay.
Location and Accessibility
The hotel’s location was often described as convenient, but some guests found it difficult to find and noted noise from nearby highways.
Mixed Experiences
Guests reported a wide range of experiences, from very positive stays to extremely negative ones, indicating inconsistency in room quality and service.
- SYseanny yDec 28, 20251.0Literally the worst prices and services.
- GSGreg ShawNov 12, 20255.0OK, I've stayed here twice. The first time; about 6 months ago, they had construction going on. And, the door was misaligned. Still; the room was clean, the shower was awesome, and it was quiet. So I wanted to see without construction. This time it was great. No door issues. Shower was awesome. It was quiet. And now most importantly; it felt safe. This place is slightly in the tuck. But it's worth it.
- ROrichey ormanOct 26, 20255.0Newly renovated. Actually it's still being renovated, but did not effect stay. Rooms are pretty modem looking, and clean. Bed is comfortable. Gym leaves a little to be desired, but they are still working on that area so I'm sure it will improve. Location is good, close to the interstate and places to eat nearby. I'd considered staying here again when in town.
- ALAlva LowryOct 24, 20253.0Very confusing to find. You have to go through a Comfort Inn parking lot to Candlewood. Which is a head scratcher
- RGRyein G.Oct 13, 20253.0Stayed two nights this past weekend for a baseball tournament. There is major construction on the first floor of the hotel that we were not made aware of prior to booking. Dust was thick down there and we had to go into a very small room to check in. Staff were very nice and did apologize for the mess. Our room was huge. I wasn’t aware that I booked a suite, the down fall was the cleanliness. The shower was gross. It was dirty and looked like it hadn’t been properly cleaned in a while and there was hair in the bottom. The floors felt gritty like they hadn’t been swept in a while. We did have to ask for extra linens for the pull out couch because there were none in the room and the blanket that was given to us had a huge yellow stain on it. Didn’t use the kitchenette but I did look at the dishes and they didn’t look clean either. Definitely needs better housekeeping.
Frequently Asked Questions About Candlewood Suites Conway by IHG
Does Candlewood Suites Conway have a swimming pool?
No, Candlewood Suites Conway does not have a pool. However, guests enjoy a fitness center, outdoor gazebo grills, and spacious suites with full kitchens.
Is parking available at Candlewood Suites Conway?
Yes, Candlewood Suites Conway offers complimentary self-parking for hotel guests. Tesla EV charging stations are also available on site.
What is the pet policy at Candlewood Suites Conway?
Pets up to 60 pounds are welcome at Candlewood Suites Conway for a nonrefundable fee. Each suite can accommodate up to two pets. Proof of current vaccinations is required.
Does Candlewood Suites Conway offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout Candlewood Suites Conway, including all guest suites and public areas.
What are the check-in and check-out times at Candlewood Suites Conway?
Check-in at Candlewood Suites Conway begins at 3:00 PM, and check-out is at 11:00 AM. For early check-in or late check-out, please contact the front desk directly.
What are the check-in and check-out times at Candlewood Suites Conway?
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Is Candlewood Suites Conway pet-friendly?
Yes, both cats and dogs are allowed at Candlewood Suites Conway, and pets are welcome.
Does Candlewood Suites Conway offer free parking?
Yes, free self-parking is available for guests at Candlewood Suites Conway.
Are there any fitness facilities available at Candlewood Suites Conway?
Yes, the hotel has a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Does Candlewood Suites Conway provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, sanitizer availability, and has employees trained in cleaning and handwashing procedures.
Is there digital or contactless check-in available at Candlewood Suites Conway?
Yes, the hotel offers contactless check-in and checkout along with digital guest room keys.
What amenities does Candlewood Suites Conway offer for business travelers?
The hotel features a business center and meeting rooms, making it suitable for business guests.
Are children allowed to stay at Candlewood Suites Conway, and are there any special policies?
Yes, the hotel is kid-friendly and kids stay free up to age 19.
What nearby hotels are available around Candlewood Suites Conway?
Nearby hotels include La Quinta Inn & Suites Conway, Holiday Inn Conway Arkansas, Comfort Inn & Suites, Hampton Inn & Suites Conway, Holiday Inn Express & Suites Conway, Super 8, Fairfield Inn & Suites by Marriott Conway, and Conway Hotel.
What dining options are near Candlewood Suites Conway for guests to visit?
Guests can enjoy nearby restaurants like Outback Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, McAlister's Deli, and Los 3 Potrillos.
Are there fitness centers close to Candlewood Suites Conway besides the hotel's own?
Yes, nearby fitness centers include Holiday Inn Fitness Center and Get Fit Conway - Conway, Arkansas.