Brand Certified
Best Western Conway
4.2(565 reviews)
Certified by Best Western Conway • Mar 01, 2026
Business Details
816 E OAK ST, Conway, AR
72032, United States
Certified by Best Western Conway • Mar 01, 2026
(501) 329-9855
Certified by Best Western Conway • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Conway • Mar 01, 2026
About
Certified by Best Western Conway • Mar 01, 2026
HotelBest Western
Located in Conway,AR, the Best Western Conway is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Conway • Mar 01, 2026
Hours
Certified by Best Western Conway • Mar 01, 2026
Reviews
4.2
565 reviews
5 stars
274
4 stars
177
3 stars
70
2 stars
21
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, musty odors, and pest problems.
Staff Service
The staff received positive feedback for being friendly and accommodating, although some reviews mentioned poor customer service experiences.
Breakfast Quality
The breakfast offerings were generally viewed as mediocre, with some guests expressing disappointment in the variety and quality.
Room Condition
Several reviews noted that the rooms were dated and in need of renovation, with complaints about uncomfortable beds and outdated decor.
Location
The hotel is conveniently located near restaurants and the highway, but access to the parking lot can be challenging.
- RTRodney TingleFeb 17, 20265.0We stay here traveling quite a bit. Always clean, quite, and great service. Restaurants almost in the parking lot with lots of shopping within walking distance.
- TMTodd MillerJan 12, 20261.0I will not be staying here again. Noisy, roaches, and not very clean. Found a used hypodermic needle in the seat cushion! And smoke detector had a plastic bag over it!
- BJBenjamin JarmanDec 21, 20255.0There ain't nothing wrong with this place and the breakfast is delicious!
- EEEricNov 23, 20255.0What you would expect from a BW property. They may not always be fancy, but they were clean and the bed was good. The service upon checkin was good.
- SJSara JohnsonNov 16, 20251.0ZERO STARS!!!! RUN FAR AWAY from this place. Very disappointed with this Hotel. We stay in best western hotels weekly. This one is located right off the highway so it’s convenient that way. It is sandwiched between a Waffle house and a Golden Corral. The room entrances are from the outside, no elevators. It is very very dated. Our first clue to leave should have been no cars in the parking lot. They did accommodate an early check in HOWEVER, I should have checked the room prior to paying. We were given a room on the backside of the property and did not feel safe at all, it felt very sketchy. Upon entering the room the smell was AWFUL and musty like no one had stayed in that room for months. It felt very dirty. It reminded us of a hotel room you would see on crime tv shows or where tricks are turned. With the smell then the urine looking stained pillow it was enough for us to leave the keys in the room and walk out. We did NOT stay here in fact you couldn’t have comped the room for me to stay!! We stayed elsewhere
Frequently Asked Questions About Best Western Conway
Where is Best Western Conway located?
Best Western Conway is located at 816 E OAK ST, Conway, AR 72032, US.
What are the check-in hours for Best Western Conway?
Best Western Conway is open 24 hours a day, seven days a week.
Does Best Western Conway offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests at Best Western Conway.
Does Best Western Conway have on-site dining options?
Yes, Best Western Conway has a restaurant on-site for guest dining.
What special promotion is currently offered by Best Western Conway?
Guests who stay for 2 nights receive a $50 Best Western Gift Card.
How can I contact Best Western Conway by phone or fax?
You can reach Best Western Conway at +1 501-329-9855 or fax at +1 501-327-6110.
What should I know about Best Western Conway's customer service and cleanliness?
Best Western Conway prioritizes cleanliness and value, ensuring a restful stay with superior customer service that meets and exceeds guest expectations.
Are there nearby dining options where I can eat before or after my stay at Best Western Conway?
Yes, Waffle House and Golden Corral Buffet & Grill are nearby restaurants offering breakfast, brunch, and American buffet-style meals.
Can I explore local attractions around Best Western Conway?
While the profile mainly lists nearby hotels and restaurants, guests can explore Conway's city attractions after dining nearby or relaxing at the hotel.
How can nearby dining options like Waffle House help enhance my stay at Best Western Conway?
Waffle House is conveniently located nearby for guests seeking quick and casual breakfast or brunch options before or after their hotel stay at Best Western Conway.
Brand Certified Facts from Best Western Conway
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Certified March 01, 2026Yext Knowledge Graph
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