Best Western Conway

4.2
560 reviews

About

Hotel
Located in Conway,AR, the Best Western Conway is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Conway
816 E OAK ST, Conway, AR
72032, United States

Hours

Reviews

4.2
560 reviews
5 stars
271
4 stars
177
3 stars
70
2 stars
20
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, although some reported issues with dirt and maintenance in certain areas.

Staff Service

The staff received consistent praise for being friendly, helpful, and accommodating.

Condition of Facilities

Several reviews mentioned that the hotel is dated and in need of renovations, with issues like old beds and outdated decor.

Breakfast Quality

The breakfast offerings were described as basic and sometimes lacking in variety, with some guests expressing disappointment.

Location

The hotel is conveniently located near restaurants and the interstate, but some guests found access to the parking lot challenging.
  • EE
    Eric
    1 day ago
    5.0
    What you would expect from a BW property. They may not always be fancy, but they were clean and the bed was good. The service upon checkin was good.
  • SJ
    Sara Johnson
    Nov 16, 2025
    1.0
    ZERO STARS!!!! RUN FAR AWAY from this place. Very disappointed with this Hotel. We stay in best western hotels weekly. This one is located right off the highway so it’s convenient that way. It is sandwiched between a Waffle house and a Golden Corral. The room entrances are from the outside, no elevators. It is very very dated. Our first clue to leave should have been no cars in the parking lot. They did accommodate an early check in HOWEVER, I should have checked the room prior to paying. We were given a room on the backside of the property and did not feel safe at all, it felt very sketchy. Upon entering the room the smell was AWFUL and musty like no one had stayed in that room for months. It felt very dirty. It reminded us of a hotel room you would see on crime tv shows or where tricks are turned. With the smell then the urine looking stained pillow it was enough for us to leave the keys in the room and walk out. We did NOT stay here in fact you couldn’t have comped the room for me to stay!! We stayed elsewhere
  • DM
    Double M
    Oct 5, 2025
    1.0
    Place hasn’t got new beds since Harry Truman was President. My back will never be the same
  • LJ
    Lynette Jenkins
    Sep 14, 2025
    5.0
    Great rooms and breakfast. Felt safe. A little old and a little dirt.
  • PL
    Paul LaValle
    Aug 17, 2025
    2.0
    Just passing through and needed a place for the night.

Frequently Asked Questions About Best Western Conway

Where is Best Western Conway located?

Best Western Conway is located at 816 E OAK ST, Conway, AR 72032, US.

What are the check-in hours for Best Western Conway?

Best Western Conway is open 24 hours a day, seven days a week.