Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG
4.2554 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The Holiday Inn Express Hotel & Suites located in Arkadelphia Caddo Valley is near the campuses of Henderson State University and Ouachita Baptist University, DeGray Lake and a short drive to Crater of Diamonds and Hot Springs. Our hotel offers you the quality and amenities you expect from Holiday Inn Express including the Express Smart Free Breakfast. Our indoor pool, hot tub and Fitness Center are currently closed. Whether you are traveling for business or leisure, our beautiful new rooms will provide the rest and comfort you deserve and it will be the pleasure of our staff to provide you true hospitality.
Location
Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG
7 Frost Road, Caddo Valley, AR
71923, United States
Hours
Reviews
4.2
554 reviews
5 stars
311
4 stars
143
3 stars
41
2 stars
25
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The front desk and breakfast staff received high praise for their friendliness and professionalism, with many customers noting their helpfulness.
Cleanliness
Most guests reported that the rooms and common areas were clean, although some mentioned issues with specific rooms needing maintenance.
Room Quality
Several reviews highlighted that rooms were outdated or in need of upgrades, with complaints about furniture condition and odors in some rooms.
Breakfast Experience
The breakfast offerings were generally well-received, with many guests enjoying the variety, though some noted that items were occasionally out of stock.
Customer Service Issues
A few guests reported negative experiences with staff, particularly regarding check-in and handling of complaints, indicating inconsistency in service quality.
- JSJoseph SopalaNov 13, 20255.0Great place to break up the drive road triping from Chicago to Austin. Front desk was kind, rooms were clean, breakfast was ready bright and early. You may consider a different pancake batter but besides that it was a perfect overnighter. Thank you kindly.
- BBBobbyOct 24, 20253.0The front desk staff is outstanding, professional and helpful. The hotel is a so/so place, older and tired inside and in need of upgrades. Room had a chemical spray smell, in room fridge is without a freezer compartment (which I needed). Pool area is clean and orderly; however, hot tub air jets are broken and only allow water to flow out slowly. Overall not worth the cost.
- ABAugie BinderOct 22, 20255.0Very nice hotel staff was excellent very friendly. Rom was nice size and clean. Breakfast was good with a nice selection of hot items. There’s a parking lot in the back if you’re traveling with a large vehicle or hauling a trailer.
- HIHarold Davis IIOct 21, 20254.0The taxes are a bit much...
- WOWyatt OstrickiOct 12, 20255.0So friendly, great room and great breakfast! Easy on and off the highway will food options and fuel.
Frequently Asked Questions About Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Arkadelphia - Caddo Valley?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is free breakfast available at the hotel?
Yes, the hotel offers a free buffet breakfast for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer WiFi and is it free?
Yes, free WiFi is available in public areas of the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevator access.
What cleaning and safety measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and offers sanitizer for guests.
Are there business facilities available at the hotel?
Yes, the hotel has a business center and one meeting room available.
What dining options are nearby the hotel?
Nearby dining includes Cracker Barrel Old Country Store, Cinnabon, Dunkin', Flying Burger & Seafood of Caddo Valley, and little penguin tacos food truck.
Where can I fuel my vehicle near the hotel?
You can find gas stations like Jordan's Kwik Stop 15, Shell, CAT Scale, Pilot Travel Centers, and Valero near the hotel for fueling needs.
What local attractions can I visit near Holiday Inn Express & Suites Arkadelphia - Caddo Valley?
Popular nearby attractions include Henderson State University, Ouachita Baptist University, DeGray Lake, Crater of Diamonds, and Hot Springs Arkansas natural hot springs and park.