Business Details
About
Hotel
At the Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites will stand out among other hotels in Tuscumbia,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites
1934 Highway 20, Tuscumbia, AL
35674-7365, United States
Hours
Reviews
4.4
558 reviews
5 stars
383
4 stars
103
3 stars
30
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received numerous positive remarks for their friendliness, helpfulness, and exceptional customer service, particularly highlighting individuals like Misty and Shakarie.
Cleanliness
While many guests praised the cleanliness of the rooms, there were significant complaints about pest issues, including bed bugs and ants, as well as unclean bathrooms.
Amenities
The hotel advertised amenities like a pool and breakfast, but there were multiple reports of the pool being out of service and inconsistent breakfast quality.
Customer Experience
Several guests reported issues with check-in and room assignments, including being checked into occupied rooms and miscommunication about check-out times.
Overall Satisfaction
While many guests enjoyed their stay and expressed a desire to return, others had negative experiences that led them to seek alternative accommodations in the future.
- JCJeff CowellOct 26, 20255.0Great place to stay! The staff is amazing. GM Shea helped us with a larger motorcycle group along with Zoe. Check in was a breeze and they let us park out front for more security. I would definitely stay here again when in the area!
- RTRyan TraderOct 25, 20252.0Chose this location based on advertising a pool, guess what pool out of service yet you still advertise it on your sign out front. Receptionist sat talking to a guy in lobby all afternoon. 2 queen room one bed had a comforter other just a couple sheets and random blanket. Hard beds. Breakfast is decent and property has potential, but is obvious a lot of issues are slipping through the cracks. I wouldn't recommend it at this point.
- WPW POct 23, 20253.0Staff was friendly and the rooms were clean. There was a nest of yellowjackets where the pet potty bags were though no bags were available.
- JSJulian SpiveyOct 12, 20251.0The room’s toilet didn’t work properly and there was a roach in the room. The room price was jacked up exorbitantly due to a music festival nearby. The staff is friendly, though.
- RSRobert StinesOct 10, 20253.0The bed is like sleeping on the floor, very uncomfortable, very hard. The pool is broken, no swimming at all. Great customer service, very helpful with all your needs.
Frequently Asked Questions About Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites
What is the address of Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites?
The hotel is located at 1934 Highway 20, Tuscumbia, AL 35674-7365, USA.
Does Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at the hotel.
What amenities are included in guest rooms at the Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites?
Guest rooms come with a spacious work desk, free internet access, and an in-room mini fridge for drinks and snacks, ideal for extended stays.
Are there fitness facilities available at Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites?
Yes, the hotel features an in-house fitness room so you can maintain your workout routine while traveling.
What are the operating hours of Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites?
The hotel is open 24 hours a day, seven days a week, every day of the year.
Can I contact Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites on social media?
Yes, the hotel is on Facebook at https://www.facebook.com/1909528872596106 and on Twitter with the handle @thebestwestern.
Is there a special promotion currently available at the hotel?
Yes, the hotel offers a $20 gift card promotion as part of a featured message.
What type of hotel is Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites classified as?
It is categorized as a Best Western hotel, offering both hotel and suite accommodations with modern amenities.
Are there any other hotels near Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites?
Nearby places of interest include Kimbrough's Automotive & Power Services and, repeatedly, the Best Western Plus itself, indicating multiple entries of the same hotel in the vicinity.
How can nearby places like Kimbrough's Automotive & Power Services be useful for hotel guests?
Guests may find it convenient to visit nearby automotive and power service stores like Kimbrough's Automotive & Power Services for vehicle needs during their stay.