SureStay by Best Western Tuscaloosa Southeast

4.2
1176 reviews

About

HotelSureStay
At the SureStay by Best Western Tuscaloosa Southeast in Tuscaloosa, AL, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Tuscaloosa Southeast
4700 Doris Pate Dr, Tuscaloosa, AL
35405-3599, United States

Hours

Reviews

4.2
1,176 reviews
5 stars
756
4 stars
163
3 stars
71
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Huey, the manager, received numerous commendations for his exceptional customer service, with many guests expressing appreciation for his kindness and willingness to help.

Cleanliness

While many guests praised the cleanliness of the rooms and common areas, there were also several complaints about dirty rooms and inadequate housekeeping.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the food while others found it lacking in variety and quality.

Room Conditions

Several reviews highlighted issues with room conditions, including odors, stains, and maintenance problems, indicating a need for improvements.

Value for Money

Guests generally felt that the hotel offered good value for the price, especially in comparison to other options in the area.
  • AM
    ANA MARIA MORRIS
    2 days ago
    5.0
    The hotel is super nice and clean. I stayed last year and just booked another room again. Great experience, great people!
  • CL
    colette Line
    6 days ago
    5.0
    I am in Montana. My daughter and her family are staying there as her husband travels for work. Huey has been exceptional and made my daughter and family feel like they are at home. I am so grateful for folks like Huey. The room and accommodations are wonderful.
  • AH
    Amanda Hornlyon
    Jan 5, 2026
    5.0
    This is an excellent hotel with amazing staff. Huey is very friendly, outgoing, very helpful and goes out of his way to make sure it’s a friendly safe and quiet place. Very kid friendly to. I recommend this motel to everyone
  • MD
    Mattos Domingos
    Jan 2, 2026
    5.0
    First time here. and when I needed the most a hotel room, Ben, who works at the front desk helped me with the booking. And that was exactly what I needed. He’s such a great guy and I’m very grateful for his help. And I loved the room and it was really clean.
  • RL
    Renee Little
    Jan 2, 2026
    5.0
    Huey and Ben were amazing during my stay. I had to travel away from home for the holidays and the kids complimented that the lobby still reminded them of home decorations. Since the room came with two TVs we all could enjoy watching different things. It was great value for the price and I would definitely stay again.

Frequently Asked Questions About SureStay by Best Western Tuscaloosa Southeast

Do you offer free breakfast at SureStay by Best Western Tuscaloosa Southeast?

Yes, free breakfast is available for guests at SureStay by Best Western Tuscaloosa Southeast.

Are pets allowed at SureStay by Best Western Tuscaloosa Southeast?

Yes, pets are welcome at this hotel, and dogs are specifically allowed.