Business Details
About
HotelSureStay
At the SureStay by Best Western Tuscaloosa Southeast in Tuscaloosa, AL, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Tuscaloosa Southeast
4700 Doris Pate Dr, Tuscaloosa, AL
35405-3599, United States
Hours
Reviews
4.2
1,176 reviews
5 stars
756
4 stars
163
3 stars
71
2 stars
53
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Huey, the manager, received numerous commendations for his exceptional customer service, with many guests expressing appreciation for his kindness and willingness to help.
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, there were also several complaints about dirty rooms and inadequate housekeeping.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the food while others found it lacking in variety and quality.
Room Conditions
Several reviews highlighted issues with room conditions, including odors, stains, and maintenance problems, indicating a need for improvements.
Value for Money
Guests generally felt that the hotel offered good value for the price, especially in comparison to other options in the area.
- AMANA MARIA MORRIS2 days ago5.0The hotel is super nice and clean. I stayed last year and just booked another room again. Great experience, great people!
- CLcolette Line6 days ago5.0I am in Montana. My daughter and her family are staying there as her husband travels for work. Huey has been exceptional and made my daughter and family feel like they are at home. I am so grateful for folks like Huey. The room and accommodations are wonderful.
- AHAmanda HornlyonJan 5, 20265.0This is an excellent hotel with amazing staff. Huey is very friendly, outgoing, very helpful and goes out of his way to make sure it’s a friendly safe and quiet place. Very kid friendly to. I recommend this motel to everyone
- MDMattos DomingosJan 2, 20265.0First time here. and when I needed the most a hotel room, Ben, who works at the front desk helped me with the booking. And that was exactly what I needed. He’s such a great guy and I’m very grateful for his help. And I loved the room and it was really clean.
- RLRenee LittleJan 2, 20265.0Huey and Ben were amazing during my stay. I had to travel away from home for the holidays and the kids complimented that the lobby still reminded them of home decorations. Since the room came with two TVs we all could enjoy watching different things. It was great value for the price and I would definitely stay again.
Frequently Asked Questions About SureStay by Best Western Tuscaloosa Southeast
Do you offer free breakfast at SureStay by Best Western Tuscaloosa Southeast?
Yes, free breakfast is available for guests at SureStay by Best Western Tuscaloosa Southeast.
Are pets allowed at SureStay by Best Western Tuscaloosa Southeast?
Yes, pets are welcome at this hotel, and dogs are specifically allowed.
Is SureStay by Best Western Tuscaloosa Southeast a smoke-free property?
Yes, the hotel is a smoke-free property.
Does SureStay by Best Western Tuscaloosa Southeast provide free Wi-Fi to its guests?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the operating hours of SureStay by Best Western Tuscaloosa Southeast?
The hotel operates 24 hours a day, seven days a week.
Where is SureStay by Best Western Tuscaloosa Southeast located?
It is located at 4700 Doris Pate Dr, Tuscaloosa, AL 35405-3599, USA.
Are there any nearby restaurants close to SureStay by Best Western Tuscaloosa Southeast?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Taco Bell, Burger King, Subway, and Country Kitchen, providing a variety of dining options for guests.
Can guests find other hotels near SureStay by Best Western Tuscaloosa Southeast?
Yes, several hotels are nearby such as Centerstone Inn Tuscaloosa, Comfort Inn, WoodSpring Suites Tuscaloosa, Red Roof Inn, and Howard Johnson by Wyndham University of Alabama Tuscaloosa.
What nearby gas stations are available for guests staying at SureStay by Best Western Tuscaloosa Southeast?
Guests will find gas stations nearby including Marathon, Shell, Texaco, Wilson Texaco and Towing, Chevron, and Pilot Travel Center.
Does SureStay by Best Western Tuscaloosa Southeast offer any special promotions?
Yes, there is a promotion where you stay 2 nights and receive a $50 Best Western Gift Card.