SureStay by Best Western Tuscaloosa Southeast

Reviews

• DM

  Dede Mccaa

  Nov 14, 2025
  5.0
  This place is so quite even with an Alabama game and Mr Huey and his staff always there when you need anything- we are here for game weekend Go Roll tide visiting our UA student we are rating it 5stars wish we can give it 10
• CB

  Cindy B

  Nov 6, 2025
  1.0
  Rooms were filthy and contenental breakfast cold with no microwave to warm it up. Left a day early and will never stay there again.
• AB

  Amy Barnes

  Oct 29, 2025
  5.0
  Absolutely an amazing stay. Easy to get to, well lit parking lot. The lovely lady (I wish I could remember her name) at the reception desk is the literal definition of customer service and charm. The lobby is clean, well lit and charming with good lighting as well. The breakfast area has modern but marching decor/furniture and is CLEAN. The hallways are clean, easy to navigate and quiet. Once we opened the door to our extremely spacious room (with a king size bed and full size sofa), you could tell once more how proud the team is here of their hotel. The door opens and closes quietly and smoothly - no loud kerchunk or slam when it closes either. Clean, crisp sheets, lovely ambience with plenty of lighting (I LOVE the light fixtures they have on the wall), no stains in the bathroom sink, toilet or tub. No squeaky, loud bathroom as it's a sliding barn door 😍. The bed was firm but comfortable, with plenty of soft pillows. The ac ran smoothly and quietly - I never noticed when it turned on or off because it was so quiet. To say I slept like a rock is a massive understatement. To sum it all up, it was such an amazing stay and so well kept that I have saved it as a favorite on my Google maps (which I only do for a very few select things) for future trips to/from NC and already shared it with my NC family for when they travel. You are getting far more than just a place to sleep here. To the owner/manager: you, your team and your hotel are amazing and should be extremely proud of the outstanding service you are providing to us road weary travelers. Thank you 💕
• KK

  Kenny

  Oct 29, 2025
  5.0
  Lemme tell y'all about the SureStay in Tuscaloosa. As soon as we walked in we were met by Genesis, an amazing young lady who is personable, courteous, helpful, and the epitome of professional. She answered all of our questions, and made the check in process a breeze. Now, for the room. First, you can't beat the price. The value was probably the best bang for the buck of any room I've ever stayed in. Secondly, this room was clean. No loose hairs in the tub/shower area, room smelled clean, linens were clean and stain free. Same with the carpet. And for the first time in a very long time there was a couch I wasn't worried about sitting on. Overall, I've never stayed in a cleaner room. Which is saying something as my job has taken me all over the country, and I've stayed in A LOT of hotels over the years. Finally, there was the check out. Huey is the absolute man. Nothing better than seeing a smiling face first thing in the morning. And he was just as good as Ms. Genesis was. Overall, they made us feel like we were at home, even away from home. I'll never hesitate to stay here in the future. This is the kind of experience that makes it worth it to go out of your way to stay here over the competition.
• LH

  Latonya Hamner

  Oct 28, 2025
  4.0
  The hotel management was very nice and accommodating. We stayed a little over a week. But , the breakfast was very bad, the food wasn't labeled FDA you have to labeled food because of food allergies people may have. I had to ask multiple times was the sausage turkey or pork. One time I asked a female at the desk, she said she didn't know what it was. They ran out of eggs and muffins and didn't replace them. The grilled potatoes the bigger pieces were not done. One morning a guest came down and started eating right over the buffet and even used a buffet plate. The front desk lady had to tell him sir please dont use that. She didn't have gloves on or anything. My husband is allergic to turkey , we didn't know until after 3 days that the breakfast sausage was turkey. The couple next door fought two nights straight he even pushed her out of the room.. nothing was done.. other than that the room was big and nice carpet a little dirty , but room was nice and clean bathroom.

Frequently Asked Questions About SureStay by Best Western Tuscaloosa Southeast