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Experience the true spirit of Tuscaloosa at Hotel Indigo® Tuscaloosa Downtown, the city’s first waterfront hotel overlooking the Black Warrior River. Admire river views from our rooftop bar, or grab one of our bikes on loan and head to the Tuscaloosa Riverwalk to watch paddleboats and kayaks ride the current. Less than a mile away from the University of Alabama, we offer the perfect place to stay for the electric excitement of football games and graduations. You’ll find a myriad of unique shops and restaurants downtown, and you can see both local and nationally touring acts at Tuscaloosa Amphitheater, the largest outdoor music venue in West Alabama. Inside the hotel, locally inspired murals fill the walls — we also host a gallery expansion from the Kentuck Art Gallery just across the river — and our restaurant and bar feature authentic Southern food and drinks. Even your room will reflect the neighborhood’s tradition of culture, education and industry through modern décor and rustic furnishings that are distinctly Alabamian.
Location
Hotel Indigo Tuscaloosa Downtown by IHG
111 Greensboro Avenue, Tuscaloosa, AL
35401, United States
Hours
Reviews
4.3
874 reviews
5 stars
556
4 stars
178
3 stars
59
2 stars
42
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff praised for their friendliness and attentiveness, while others were reported as rude or unhelpful.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Location and Amenities
The hotel is well-located near the riverwalk and local attractions, but lacks certain amenities like a pool and microwaves in rooms.
Dining Experience
The rooftop bar and restaurant received mixed reviews; while some enjoyed the food and service, others criticized the quality and speed of service.
Room Quality
Rooms were described as spacious and modern, but several guests reported issues with maintenance, such as malfunctioning appliances and uncomfortable bedding.
- BEBecky ErnyOct 30, 20255.0Went to rooftop for fund raiser for arts for autism nice hotel and bar area was nice views were great
- WRW RockOct 27, 20255.0Very nice place. Room clean and very nice. Not outdated.
- CFClare Bear foreverOct 12, 20255.0Taylor came out to the bus to greet me. She told me where to park the bus then took my luggage inside for me so I didn't have to walk it back with me from the parking lot. She ten came back out to make sure there was enough room for me to park. Once I got into the hotel she even brought my luggage to my room. Talk about going above and beyond! The hotel is lovely with spacious rooms and a cute little mini Fridge. The shower has Great water pressure and temperature. Comfortable beds. The roof top bar has a beautiful view.
- ECEthan CrockerOct 11, 20251.0I’m going to keep this review short. The Housekeeping manager is very rude. I’m not sure how she still works here.
- NWNeal WattsOct 2, 20255.0From the front desk to the rooftop bar, you can't beat this friendly atmosphere. Allison and Arianna at the front desk are extremely welcoming. And the rooftop....nothing but smiles and great attitudes. Verdie, Kennae, Annalise, Dee, Elliott, they all give each customer the same, great experience. And lets not forget about the food. Chuck cooks whatever you ask for....just the way you want it !! The views, friendly service, and the smiles are what keeps me coming back !!
Frequently Asked Questions About Hotel Indigo Tuscaloosa Downtown by IHG
Is Hotel Indigo Tuscaloosa Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Tuscaloosa Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Tuscaloosa Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Tuscaloosa Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Tuscaloosa Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Tuscaloosa Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Tuscaloosa Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Tuscaloosa Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Tuscaloosa Downtown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hotel Indigo Tuscaloosa Downtown by IHG offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel for guests.
Are pets allowed at Hotel Indigo Tuscaloosa Downtown by IHG?
Yes, both dogs and cats are welcome at the hotel as pets are allowed.
Is parking available at the hotel and is it free?
Yes, free parking is available for guests at Hotel Indigo Tuscaloosa Downtown by IHG.
What fitness facilities are available at Hotel Indigo Tuscaloosa Downtown by IHG?
The hotel offers a free fitness center with equipment including an elliptical machine, free weights, and a treadmill.
Does the hotel provide contactless check-in and digital guest room keys?
Yes, guests can enjoy contactless check-in or checkout and receive digital guest room keys for convenience and safety.
Are there dining options available within the hotel?
Yes, the hotel features two restaurants and a bar serving authentic Southern food and drinks.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests at Hotel Indigo Tuscaloosa Downtown by IHG.
What nearby dining options are available around Hotel Indigo Tuscaloosa Downtown?
Nearby restaurants include The Shoals Bar and Kitchen, The Lookout lounge and bar, Wow Bao Chinese restaurant, Loco Lupes Mexican restaurant and bar, The 205 American restaurant and bar, and The Levee Bar & Grill offering southern and seafood cuisine.
What nearby attractions can I visit before or after staying at Hotel Indigo Tuscaloosa Downtown by IHG?
Guests can explore the Tuscaloosa Riverwalk with paddleboats and kayaks, Black Warrior River, Riverfront Village, Tuscaloosa Amphitheater—the largest outdoor music venue in West Alabama, and the Hugh R. Thomas Bridge nearby the hotel.