Hilton Garden Inn Tuscaloosa

4.3
905 reviews

About

Hotel
The beautiful Hilton Garden Inn Tuscaloosa hotel is nestled perfectly just outside Downtown Tuscaloosa and is minutes away from the University of Alabama, Mercedes Benz International, and Moundville State Park. Busy executives as well as leisure travelers will be pleased to find everything necessary to make their trip to Tuscaloosa relaxing and enjoyable. Complimentary wired and wireless Internet service throughout the hotel, Complimentary 24-hour business center with Printer-On, Complimentary work-out facility and Stay Fit Kits, Complimentary self parking, The Garden Sleep System Bed - So comfortable, you won't want to leave, Hilton Garden Inn Tuscaloosa Hotel Packages, Evening room service from 5pm-9pm, 24-hour Pavilion Pantry convenience mart, Pavilion Lounge from 5pm-9pm, Great American Grill open for breakfast and dinner, Indoor heated pool, USA Today each weekday morning. Whether you are planning a business meeting, a southern Tuscaloosa wedding, a family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing the Hilton Garden Inn Tuscaloosa hotel we will make YOU look good with: Over 1700 square feet of meeting space for groups of five to 100, Dedicated sales team to focus on the details, State-of-the-art technology, On-Site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch or dinner menus as well our beverage and snack menus for your meeting or event. eEvents Bookings - Ideal for booking fewer than 25 guest rooms or for booking space for an all-day business meeting, reunion, wedding or other special event. Come enjoy Alabama southern hospitality and exceptional service at the Hilton Garden Inn Tuscaloosa hotel located in the heart of "Roll Tide" country Tuscaloosa Alabama. ***** Everything. Right where you need it. *****

Location

Hilton Garden Inn Tuscaloosa
800 Hollywood Blvd., Tuscaloosa, AL
35405, United States

Hours

Reviews

4.3
905 reviews
5 stars
550
4 stars
198
3 stars
65
2 stars
31
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received numerous compliments for their friendliness, professionalism, and exceptional service, with many guests highlighting specific individuals who went above and beyond.

Cleanliness

Most reviews praised the cleanliness of the rooms and facilities, although some guests reported issues with housekeeping and cleanliness in specific areas.

Breakfast Experience

While many guests enjoyed the breakfast offerings, several expressed disappointment over the lack of complimentary breakfast and high charges for the breakfast buffet.

Location

The hotel is well-located with easy access to highways and nearby restaurants, which guests appreciated.

Management Issues

Several reviews mentioned poor management responsiveness, particularly regarding reservation issues and customer complaints.
  • BC
    B Calderon
    3 days ago
    3.0
    Tried to put charges on my card AFTER WE CHECKED OUT WONT TRUST THEM AGAIN
  • SB
    Stephanie Bradford
    Nov 9, 2025
    5.0
    Great stay and convenient location. The staff here is second to none and Ondre, the manager is exceptional! Very social atmosphere and amenities for football weekends.
  • DB
    dexter Baker
    Nov 5, 2025
    5.0
    This was by far one of the best hotels I've stayed at in a while, from the time I arrived until I left. The front desk staff, the clean room and the breakfast was awesome. Everyone was polite and friendly.
  • YL
    Yvette L
    Oct 25, 2025
    5.0
    Exceptional staff! Spacious, clean rooms and amazing house keeping staff! Summer made me feel welcome from the moment I approached the front desk! An amazing asset to the Hilton organization!Definitely the best location I have visited!
  • AS
    Alisa Strachan-Robinson
    Oct 20, 2025
    5.0
    Outstanding service and true hospitality! Every staff member at the Hilton Tuscaloosa (Hollywood Blvd) went above and beyond when my husband was stranded on the highway. It all started with Ondre who went above and beyond to assist a desperate stranger over over the phone. Ondre and Tedvin arranged transportation, Chef Cee and Chef Mike prepared a hot meal, and the the manager Audrey extended his checkout so he could rest comfortably. From LaSummer and Audrey to Tiana, Tillman, Miss Asia, and Tedvin — every single person treated him like family. They turned a difficult experience into a beautiful memory. Thank you all for your compassion and care — truly an exceptional team!

Frequently Asked Questions About Hilton Garden Inn Tuscaloosa

What are the check-in and check-out times at Hilton Garden Inn Tuscaloosa?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free parking for guests?

Yes, the Hilton Garden Inn Tuscaloosa offers free self-parking for guests.