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About
HotelHilton
The beautiful Hilton Garden Inn Tuscaloosa hotel is nestled perfectly just outside Downtown Tuscaloosa and is minutes away from the University of Alabama, Mercedes Benz International, and Moundville State Park. Busy executives as well as leisure travelers will be pleased to find everything necessary to make their trip to Tuscaloosa relaxing and enjoyable. Complimentary wired and wireless Internet service throughout the hotel, Complimentary 24-hour business center with Printer-On, Complimentary work-out facility and Stay Fit Kits, Complimentary self parking, The Garden Sleep System Bed - So comfortable, you won't want to leave, Hilton Garden Inn Tuscaloosa Hotel Packages, Evening room service from 5pm-9pm, 24-hour Pavilion Pantry convenience mart, Pavilion Lounge from 5pm-9pm, Great American Grill open for breakfast and dinner, Indoor heated pool, USA Today each weekday morning.
Whether you are planning a business meeting, a southern Tuscaloosa wedding, a family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing the Hilton Garden Inn Tuscaloosa hotel we will make YOU look good with: Over 1700 square feet of meeting space for groups of five to 100, Dedicated sales team to focus on the details, State-of-the-art technology, On-Site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch or dinner menus as well our beverage and snack menus for your meeting or event. eEvents Bookings - Ideal for booking fewer than 25 guest rooms or for booking space for an all-day business meeting, reunion, wedding or other special event.
Come enjoy Alabama southern hospitality and exceptional service at the Hilton Garden Inn Tuscaloosa hotel located in the heart of "Roll Tide" country Tuscaloosa Alabama.
***** Everything. Right where you need it. *****
Location
Hours
Reviews
4.3
911 reviews
5 stars
555
4 stars
199
3 stars
65
2 stars
31
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, professionalism, and exceptional service, with many guests highlighting specific employees for their outstanding hospitality.
Cleanliness
Most reviews noted that the hotel was clean and well-maintained, although some guests reported issues with housekeeping and cleanliness in specific areas.
Breakfast Experience
While many guests enjoyed the breakfast offerings, several expressed dissatisfaction with the lack of complimentary breakfast and high charges for the breakfast buffet.
Management Issues
There were multiple complaints regarding poor management responsiveness, particularly concerning billing issues and customer service during problematic situations.
Renovation Concerns
Several guests mentioned ongoing renovations, which affected their stay, including noise and issues with hot water availability.
- ADAshley DunkinJan 1, 20265.0It was so quiet and peaceful. Staff was very friendly and helpful. It was clean and orderly as well! Stayed here by myself and felt very safe and comfortable.
- NHNatascha HayesDec 27, 20255.0I have to say of all the hotels I have been too and my first Hilton stay, this hotel is the most humble experience I have ever had. Our truck broke down on the interstate about 30 mins away. Our sweet tow guy was nice enough to drive our truck on the bed, me, my husband, our daughter and 2 grandbabies to pep boys and then graciously to here. As it was 4 am and checkout is at 11, the lady at the front desk moved our stay to tonight with an early check-in so we had comfort in having a place to stay. Not knowing breakfast wasnt complementary I packed up food for the 2 year old twins and then came back for food for my husband and I and then realized breakfast wasnt free. The ladies that were serving told me it was on the house today because they heard what had happened. While in the room we got a call from family about my MIL not doing well and to prepare ourselves. We have no phone chargers as everything we have is in the broken down truck. I make a mad dash down to the lobby and ask the man at the front desk if he knew if the gas station sold chargers before I walked all the way there. He happily let us borrow a charger. After running in and out, taking calls, coming back into the room, I let me myself tear up for the 30 second ride in the elevator. There were 2 employees in the elevator that consoled me and I was able to put myself back together before I walked into my room. Every person we walked by and came across all where in a great mood and said good morning with a smile. You could really tell everyone here thoroughly love their job. It was much needed and appreciated after the last 6 hours my family has had. We dont live around here but if I ever need a place to stay in Tuscaloosa again, I am coming here. And I normally stay at Fairfield anywhere else I go but now will be a Hilton stayer!
- FLFruit LancasterDec 25, 20255.0From the moment we arrived, the experience felt genuinely welcoming. Ondre at the service desk was incredibly helpful and kind, setting the tone right away with his professionalism and warmth. The hotel itself was beautifully decorated for Christmas, creating a cozy and festive atmosphere, and the holiday treats were such a thoughtful touch. During the holiday night shift, the housekeeping lady went above and beyond—extra attentive, thoughtful, and truly kind-hearted, which did not go unnoticed. The night service desk lady was also a pleasure to speak with; calm, friendly, and very helpful in guiding us through the hotel, as well as offering great recommendations for spots around town. The care and attentiveness from the staff, especially during the holiday season, made our stay feel both comfortable and memorable. A truly lovely experience.
- CHCody HaynieDec 6, 20255.0Newly remodeled
- BCB CalderonNov 21, 20253.0Tried to put charges on my card AFTER WE CHECKED OUT WONT TRUST THEM AGAIN
Frequently Asked Questions About Hilton Garden Inn Tuscaloosa
What are the check-in and check-out times at Hilton Garden Inn Tuscaloosa?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free parking for guests?
Yes, the Hilton Garden Inn Tuscaloosa offers free self-parking for guests.
Are pets allowed at Hilton Garden Inn Tuscaloosa?
Yes, pets including cats and dogs are welcome at this hotel.
Is there a fitness center available for guests at Hilton Garden Inn Tuscaloosa?
Yes, there is a complimentary fitness center available for guests.
Does the hotel provide free Wi-Fi and internet access?
Yes, complimentary wired and wireless internet is available throughout the hotel, including public areas and a public internet terminal.
What dining options are available at Hilton Garden Inn Tuscaloosa?
The hotel has one restaurant, Great American Grill, open for breakfast and dinner, as well as a Pavilion Pantry convenience mart and Pavilion Lounge from 5pm-9pm. Evening room service is also available from 5pm-9pm.
Are there any meeting or event spaces at Hilton Garden Inn Tuscaloosa?
Yes, the hotel offers over 1700 square feet of meeting space across six meeting rooms, suitable for groups from five to 100 people, with on-site catering and event support.
What nearby entertainment options can guests explore around Hilton Garden Inn Tuscaloosa?
Guests can visit nearby cinemas such as CMX Cinemas and Cobb Hollywood 16 Theatre & IMAX for movies and entertainment.
What restaurants are located near Hilton Garden Inn Tuscaloosa for additional dining choices?
Nearby dining options include Baumhower's Victory Grille, KPOT Korean BBQ and Hot Pot, NAMI Supreme Buffet, Ryan's, Zaxby's, Pizza Hut, Whataburger, Outback Steakhouse, and Captain D's.
How can guests traveling to Hilton Garden Inn Tuscaloosa get around locally?
The hotel offers a local shuttle service to help guests access nearby attractions and transportation hubs conveniently.