Embassy Suites by Hilton Tuscaloosa Alabama Downtown

4.5
1278 reviews

About

HotelEmbassy Suites
Set in the heart of Tuscaloosa’s bustling retail and entertainment district, Embassy Suites Tuscaloosa Alabama Downtown is located less than a half mile from Mercedes Benz Amphitheater. The University of Alabama and the Bryant Conference Center are within two miles. This modern Tuscaloosa, AL hotel offers easy access to many Fortune 500 companies, the Mercedes-Benz plant, the U.S. Courthouse and Tuscaloosa City Hall. Relax in the separate sitting area of a spacious suite and browse Direct TV channels on the flat-screen TV. Stay connected at the well-lit desk with complimentary WiFi. Heat snacks in the microwave and keep drinks cool in the refrigerator. Sleep soundly in the luxurious bed, before waking to a complimentary full hot breakfast buffet. Take advantage of complimentary snacks and drinks at our Evening Reception. Sip crafted cocktails in the outdoor patio as you enjoy the downtown ambiance. Dine in the onsite restaurant and savor delicious dishes, inspired by French, Southern, and Californian styles of cooking, and prepared using artisanal, seasonal ingredients by our expert culinary team. Swim in the indoor pool and maintain your exercise regime in the 24-hour fitness center. Boasting a 24-hour Embassy BusinessLink Business Center, catering services, contemporary A/V technology, and 6,000 sq. ft. flexible event space including a ballroom that can be divided into four separate sections - this modern hotel in Tuscaloosa, Alabama, is the ideal venue for conferences, meetings, and weddings. Service of alcohol subject to state and local laws. Must be of legal drinking age.

Location

Embassy Suites by Hilton Tuscaloosa Alabama Downtown
2410 University Boulevard, Tuscaloosa, AL
35401, United States

Hours

Reviews

4.5
1,278 reviews
5 stars
949
4 stars
191
3 stars
60
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms, with reports of dirty bathrooms, unclean sheets, and inadequate housekeeping.

Customer Service

While many guests praised the friendly and helpful staff, there were significant complaints about rude service and poor handling of issues, particularly at the front desk.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, especially the made-to-order omelets, which many guests enjoyed.

Location and Amenities

Guests appreciated the hotel's convenient location and amenities, including free parking and a pleasant lobby atmosphere.

Inconsistent Experience

Several reviews indicated a lack of consistency in room quality and service, with some guests experiencing excellent stays while others faced significant issues.
  • SG
    S G
    4 days ago
    5.0
    This Embassy Suites has a beautiful Luxury Aesthetic that gives exclusive and timeless. Absolutely stunning. The staff were very pleasant and attentive. My absolute favorite person throughout my stay was Ayanna at the front desk whom went above and beyond the call of duty to ensure that my accommodations requested exceeded my expectations. My Premium suite was beautiful, spacious, clean and quiet. The hotel is in the Perfect locations for food, shopping and entertainment all with in walking distance.
  • JS
    Jamie Sprayberry
    Dec 28, 2025
    5.0
    Easy check in and service was good. Room had a nice set up. Walkable to many restaurants and there is a restaurant connected as well.
  • OI
    ozge idil
    Dec 25, 2025
    5.0
    What truly made this stay exceptional was Katherine, the manager. She is the definition of leadership done right—attentive, proactive, and genuinely invested in guest experience. You can tell when a hotel is well-run, and that starts at the top. If you’re choosing a Hilton, choose this one. And if Katherine is on-site, know you’re in excellent hands. I’ll absolutely be back.
  • LA
    Lenzie Adams
    Dec 21, 2025
    4.0
    In our room the bed was very uncomfortable on the right side,but other than that very nice,but the breakfast is the greatest, best ever
  • AA
    avalanche50
    Dec 4, 2025
    5.0
    This is the standard others at this level ought to chase. The hotel sits in a busy commercial district with food and walkable streets, is clean to the point of sparkle, and offers free parking—a rarity in any downtown. My room, 721, was not the usual Embassy Suites layout but a large king, with a pair of framed windows overlooking the street and a view extending to the university rooftops. The afternoon happy hour was run by a contagiously cheerful woman and breakfast brought the same energy: omelets turned out by a cook who seemed just as glad to be there. The lobby matched the rooms for cleanliness. It is hard to find a downside to returning. If Hilton could replicate this standard across its portfolio, it would dominate the corporate hotel world.

Frequently Asked Questions About Embassy Suites by Hilton Tuscaloosa Alabama Downtown

What types of rooms and suites are available at Embassy Suites by Hilton Tuscaloosa Alabama Downtown?

The hotel offers spacious suites with separate sitting areas, flat-screen TVs with Direct TV channels, microwaves, refrigerators, and luxurious beds.

Is breakfast included when staying at this hotel?

Yes, a complimentary full hot breakfast buffet is included for guests.