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Best Western University Inn

4.0
(757 reviews)

Business Details

3801 MCFARLAND BLVD E, Tuscaloosa, AL
35405, United States
(205) 556-9690
http://bestwestern.com

About

HotelBest Western
Located in Tuscaloosa,AL, the Best Western University Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western University Inn
3801 MCFARLAND BLVD E, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.0
757 reviews
5 stars
382
4 stars
185
3 stars
87
2 stars
33
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including reports of bugs, dirty carpets, and unclean bathrooms.

Staff Service

While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rude behavior from management and inconsistent service.

Room Quality

Guests noted that while some rooms were clean and comfortable, many were dated and in need of updates, with issues like thin walls and uncomfortable mattresses.

Breakfast Experience

The breakfast received positive feedback for variety and quality, with specific mentions of staff who provided excellent service during breakfast hours.

Value for Price

Overall, guests felt the hotel offered decent value for the price, though many expressed concerns about the condition of the rooms and facilities.
  • YC
    Yu Cao
    5 days ago
    5.0
    We stayed here with our child for a competition. We checked out early in the morning. We accidentally left our Apple earphones in the room and thought they were gone. When we came back at 7 p.m. to ask about them, the staff first asked us to describe what the earphones looked like before returning them to us. They were very responsible and professional. The service was excellent, and we will definitely stay here again. We had a very pleasant stay.
  • RM
    Robin M
    Feb 14, 2026
    4.0
    You get what you pay for. The room was decent. Walls are paper thin. I could hear people on one side arguing and the people on the other side’s dog barking. The rooms are dated like other reviews suggest but cleanish. I booked a smoking room because it was on the cheaper side, the room didn’t smell awful, it was okay. Parking is really good. I parked my car in front of my room so I could see. Stayed one night. There is a $100 security deposit and you have to give front desk your ID for them to make a copy, as well as your license plate number to stay. Overall it’s a decent motel to spend a night when traveling. Not a place where I would want to stay multiple days.
  • TT
    Timothy Tiong
    Jan 24, 2026
    5.0
    Everything went well, but we were requested to leave the room before our agreed-upon late checkout schedule. I look forward to improved communication among the staff regarding this.
  • TC
    Ted Cadieu
    Nov 16, 2025
    4.0
    I was there to see my team University of Alabama booked the say 7 mth in advance. It was pricey because of the football game. It could use updates
  • JM
    Jennifer McClendon
    Nov 13, 2025
    5.0
    Great last minute find on game day! The room and premises were clean. They do have a pool which looks nice for the summertime stays. Great location from interstate and easy commute to Bryant Denny Stadium. The free breakfast options tasted good and there was plenty of options to choose from.

Frequently Asked Questions About Best Western University Inn

Does Best Western University Inn offer free breakfast?

Yes, Best Western University Inn provides free breakfast to its guests.

Is smoking allowed on the property of Best Western University Inn?

No, Best Western University Inn is a smoke-free property.

Brand Certified Facts from Best Western University Inn

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Certified March 01, 2026Yext Knowledge Graph
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