Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn of Troy hotel. This premier facility is the closest hotel to Troy University and convenient to the Downtown Square in Troy, Alabama as well as all shopping districts and restaurants.
This Hampton Inn is an 82-room hotel which features a 3-story interior entrance with elevator, two meeting/banquet rooms, exercise room and outdoor pool. Additional amenities include a complimentary continental breakfast featuring a variety of new hot items, internet access, microwave/refrigerator unit, cable TV, coffeemaker and hair dryer. No need to leave your best friend behind — we are now pet friendly.
We guarantee high quality accommodations with friendly and efficient service. We love having you here at the Hampton Inn Troy hotel in Alabama.
Location
Hours
Reviews
3.4
772 reviews
5 stars
305
4 stars
144
3 stars
82
2 stars
50
1 star
191
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty bathrooms, unclean rooms, and maintenance issues such as mold and rust.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude behavior and unprofessionalism from certain employees.
Facility Condition
Many customers noted that the hotel is outdated and in need of significant repairs, including broken elevators and worn furnishings.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others reported issues such as lack of food or poor quality.
Hidden Fees
Several guests expressed frustration over unexpected charges, such as parking fees that were not disclosed during booking.
- BCbarb c1 day ago4.0Friendly service at front desk. Rooms are nicely sized and clean.
- GAGary AmeyDec 26, 20255.0Perfect spot for our travels requiring an overnight stop. Clean, comfortable and friendly.
- DCDennis ChamberlainDec 23, 20251.0The first thing they did wrong was charging me double for essentials. My card was then charged $260.80, and I booked through priceline, and they are now denying the charges when I have proof.
- JDJames DavisDec 2, 20254.0Great service and nice comfy rooms
- JAJesse (AshesofParadise)Nov 16, 20252.0The hotel was in a great spot. Breakfast was actually fantastic both mornings I stayed. Unfortunately, the evening staff could care less about your existence if you're trying to check in. YOU WILL NEVER SEE SOMEONE AT THE FRONT DESK PAST 11am and they tell you check out is at noon but the key cards stop working way before then so be aware if you're staying alone. The room was dated with the furniture but did have tv,fridge, and coffee maker (which didn't even have cups in the room, guess you have to go ask the staff that you can't find for those). Most uncomfortable bed I have ever slept in while at a hotel, heck I've slept in motel bads better than those. Pillows were AWFUL, definitely regret not bringing my own pillows. Also almost every metal surface including the bathroom trash can had rust spots, not really concerning, just weird. Lastly, the water in the hotel felt slimy, especially during a shower. Would ONLY recommend this hotel because breakfast was included and the price was better than nearby hotels, however if you can stretch just a little more DEFINITELY stay at the courtyard next door. Edit - The following is from the response: "Please contact me directly at the email or phone number below if there is anything we can do for you. We hope to welcome you back soon." I see no information provided in the response 🤷🏻
Frequently Asked Questions About Hampton Inn Troy
What are the check-in and check-out times at Hampton Inn Troy?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is Hampton Inn Troy pet friendly?
Yes, Hampton Inn Troy welcomes both cats and dogs.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are breakfast options included with a stay at Hampton Inn Troy?
Yes, a complimentary buffet breakfast with hot items is available for free.
What fitness facilities are available at the hotel?
The hotel has a free fitness center with equipment including free weights and a treadmill.
Is Hampton Inn Troy accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel have meeting or event spaces?
Yes, there are two meeting or banquet rooms available for guests.
Are there nearby restaurants where guests can dine?
Yes, nearby dining options include Ruby Tuesday, Rodeo Mexican Restaurant, Waffle House, Church's Chicken, Domino's Pizza, Lee's Chinese Buffet, Jack's, and Trojan's Mexican Grill.
What nearby hotels are close to Hampton Inn Troy?
Nearby hotels include Courtyard By Marriott and Courtyard Troy, providing guests with additional accommodation choices.
Are there any nearby wellness or spa services around the hotel?
Yes, nearby spa services are offered at C & K Spa and Vince- dreamsiclenails beauty salon.