Brand Certified
Best Western Troy Inn
3.9(616 reviews)
Certified by Best Western Troy Inn • Mar 01, 2026
Business Details
100 HUNTERS MOUNTAIN PKWY, Troy, AL
36079, United States
Certified by Best Western Troy Inn • Mar 01, 2026
(334) 566-1585
Certified by Best Western Troy Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Troy Inn • Mar 01, 2026
About
Certified by Best Western Troy Inn • Mar 01, 2026
HotelBest Western
Located in Troy,AL, the Best Western Troy Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Troy Inn • Mar 01, 2026
Hours
Certified by Best Western Troy Inn • Mar 01, 2026
Reviews
3.9
616 reviews
5 stars
276
4 stars
168
3 stars
68
2 stars
30
1 star
74
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dampness, musty smells, and dirty linens.
Staff Performance
The staff received consistent praise for being friendly and helpful, although there were complaints about management being rude and unresponsive.
Breakfast Quality
The breakfast offerings were often criticized for being poor in quality and variety, with many guests expressing disappointment.
Room Conditions
Several reviews highlighted issues with room conditions, including dampness, outdated furnishings, and maintenance problems.
Customer Service Issues
Multiple guests reported problems with billing and check-in processes, indicating a lack of effective customer service.
- WWwhatticket6 days ago5.0Excellent! Very very clean rooms. Not sterile and cold, but warm and homey. Good breakfast, great coffee. I enjoyed my stay here, I will be back!
- HHHeather HahnFeb 6, 20261.0This is probably the worst hotel I’ve ever stayed in. We’ve gone down three times now to have new keys done because they just stop working. Half the outlets in this room don’t work. The nightstand is tilted and falling off the wall. The pool is crumbling and I’m not sure what was all over the bottom. For what they charge, I expected a lot more. Terrible. Will never return.
- SShawn -Feb 3, 20265.0This hotel is a bit further down the road from the many gas stations and fast food restaurants along this stretch of road in Troy. That does lend to it being quieter, but it's not as convenient - going anywhere requires driving or delivery. The free breakfast wasn't good (biscuits with sausage gravy & scrambled eggs), but it's free. Check-in was a breeze. Staff was friendly. Room was clean. The side doors don't open because the key card reader doesn't work. There is a pool but I didnt use it.
- LHLora HarringtonJan 31, 20265.0Wonderful place to stay. Best hotel in troy al
- ELEmily LoweryDec 23, 20255.0We always stay here. The rooms are always clean and the location close to our family in Luverne is very convenient.
Frequently Asked Questions About Best Western Troy Inn
Where is Best Western Troy Inn located?
Best Western Troy Inn is located at 100 HUNTERS MOUNTAIN PKWY, Troy, AL 36079, United States.
Does Best Western Troy Inn offer free WiFi to guests?
Yes, Best Western Troy Inn provides free WiFi access for all guests.
What are the check-in and check-out hours at Best Western Troy Inn?
The hotel operates 24 hours daily, making check-in and check-out available at any time.
What is the contact phone number for Best Western Troy Inn?
You can reach Best Western Troy Inn by phone at +1 334-566-1585.
Does Best Western Troy Inn have an online booking website?
Yes, you can book rooms at Best Western Troy Inn through their official website at https://www.bestwestern.com/en_US/book/hotel-rooms.01117.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:01117
Are there any special promotions currently at Best Western Troy Inn?
Yes, there is a promotion where staying 2 nights earns you a $50 Best Western Gift Card.
Is Best Western Troy Inn open every day of the week?
Yes, Best Western Troy Inn is open 24 hours every day of the week.
What nearby points of interest are close to Best Western Troy Inn?
Nearby place of interest includes Joe Hudson's Collision Center, which is an automotive repair shop located close to the hotel.
How can nearby Joe Hudson's Collision Center benefit guests at Best Western Troy Inn?
Guests staying at Best Western Troy Inn can conveniently access auto body repair services at Joe Hudson's Collision Center nearby.
What brand does Best Western Troy Inn belong to and what does it imply for guests?
Best Western Troy Inn is part of the Best Western brand, ensuring standardized quality, cleanliness, value, and superior customer service for guests.
Brand Certified Facts from Best Western Troy Inn
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Certified March 01, 2026Yext Knowledge Graph
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