Business Details
About
HotelBest Western
Located in Troy,AL, the Best Western Troy Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
611 reviews
5 stars
272
4 stars
168
3 stars
68
2 stars
30
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests reported clean rooms, many others noted issues with dampness, musty smells, and unclean areas, including roaches and dirty carpets.
Staff Performance
The staff received mixed reviews; while many guests praised their friendliness and helpfulness, others reported rude behavior from management.
Breakfast Quality
Breakfast offerings were frequently criticized for being poor in quality and variety, with some guests finding food items undercooked or lacking.
Room Conditions
Numerous reviews highlighted problems with room conditions, including dampness, outdated furnishings, and maintenance issues like broken showers.
Value for Money
Many guests felt the hotel was overpriced for the quality of service and accommodations provided.
- ELEmily LoweryDec 23, 20255.0We always stay here. The rooms are always clean and the location close to our family in Luverne is very convenient.
- SWSheilla WardNov 8, 20255.0Absolutely everyone was amazing. Kenzie is amazing
- AAAlexysNov 4, 20251.0The sheets were dirty like they haven't been changed! The vents in the air conditioners were extremely filthy. It doesn't seem like they ever change the box spring cover. It's filthy
- NLNomi LintonOct 14, 20254.0I left my phone charger but when asked about it the next day, was told no one found it. 🤔
- BFBrenda FoutyOct 10, 20254.0Great personnel. I had trouble with the lock on my door, and didn't appreciate the phone being across the room from the bed.
Frequently Asked Questions About Best Western Troy Inn
Where is Best Western Troy Inn located?
Best Western Troy Inn is located at 100 HUNTERS MOUNTAIN PKWY, Troy, AL 36079, United States.
Does Best Western Troy Inn offer free WiFi to guests?
Yes, Best Western Troy Inn provides free WiFi access for all guests.
What are the check-in and check-out hours at Best Western Troy Inn?
The hotel operates 24 hours daily, making check-in and check-out available at any time.
What is the contact phone number for Best Western Troy Inn?
You can reach Best Western Troy Inn by phone at +1 334-566-1585.
Does Best Western Troy Inn have an online booking website?
Yes, you can book rooms at Best Western Troy Inn through their official website at https://www.bestwestern.com/en_US/book/hotel-rooms.01117.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:01117
Are there any special promotions currently at Best Western Troy Inn?
Yes, there is a promotion where staying 2 nights earns you a $50 Best Western Gift Card.
Is Best Western Troy Inn open every day of the week?
Yes, Best Western Troy Inn is open 24 hours every day of the week.
What nearby points of interest are close to Best Western Troy Inn?
Nearby place of interest includes Joe Hudson's Collision Center, which is an automotive repair shop located close to the hotel.
How can nearby Joe Hudson's Collision Center benefit guests at Best Western Troy Inn?
Guests staying at Best Western Troy Inn can conveniently access auto body repair services at Joe Hudson's Collision Center nearby.
What brand does Best Western Troy Inn belong to and what does it imply for guests?
Best Western Troy Inn is part of the Best Western brand, ensuring standardized quality, cleanliness, value, and superior customer service for guests.