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We're One of the Best Hotels Sylacauga, AL Has to Offer Of all Lake Martin area hotels, the 100% smoke-free Holiday Inn Express® Sylacauga, AL hotel is the only one that provides quality lodging, excellent amenities and an ideal location for business and leisure travelers alike. We are pleased to offer a name that guests trust and the accommodating spirit they expect. This hotel's Sylacauga, AL location places travelers near some of the area's most popular destinations. Downtown antique shops, boutiques, dining and entertainment are just minutes away and offer something for everyone. Just a few miles from Lake Martin, our hotel's accommodations are ideal for those who enjoy water sports and the outdoors, as well. DeSoto Caverns Park, where visitors enjoy everything from cavern tours and panning for gold, to mini golf and go-carts, is also nearby. Guests of this hotel's Sylacauga, AL facility enjoy close proximity to local businesses including Farm Links, Fleetwood Metal, Heritage, Imerys, Nemak USA, Omya, Koch Foods, Westfalia, Fiat, UPS and more. The Coosa Valley Medical Center is less than five miles away, as well. With a 24-hour business center and free, wireless Internet access, business travelers have what they need for a productive trip. With additional amenities including an fitness center and a complimentary, hot breakfast, our hotel's Sylacauga, AL accommodations are the smart choice. Call today!
Location
Holiday Inn Express & Suites Sylacauga by IHG
40743 US Hwy. 280, Sylacauga, AL
35150, United States
Hours
Reviews
3.7
365 reviews
5 stars
153
4 stars
77
3 stars
51
2 stars
44
1 star
40
What are people saying?
AI-generated from recent customer reviews
Room Conditions
Many guests reported issues with room cleanliness, maintenance problems, and unpleasant odors.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others experienced unprofessional behavior and inadequate responses to complaints.
Amenities and Services
Numerous complaints were made about broken amenities, such as the pool and internet, as well as insufficient housekeeping services.
Breakfast Quality
Breakfast offerings were often described as lacking variety and poorly replenished, leading to dissatisfaction among guests.
Overall Experience
The hotel was frequently described as outdated and in need of significant repairs, with many guests expressing disappointment compared to other Holiday Inn locations.
- JCJosh Childre3 days ago1.0Amanda at the front desk was rude and condescending for no reason… I asked a simple question “Can I check into a room for the night?” and was met with laughter and a condescending response from her and the dude she was chatting with at the front desk. There was an older gentleman standing right behind me waiting to ask the same question. He walked out with me and said to me “people just don’t care anymore”. Glad I made your night, Amanda.
- MCMehdi cauvinNov 10, 20251.0Not really Holiday inn standing, I'm Gold member and first time I have to request a new room, the one they gave to me was horrible, ant, dead bugs in the room...just crazy
- MCMariyana CastleberrySep 27, 20251.0The room was extremely humid. The AC is not working properly. I called the front desk and they were supposed to come look at it, never did. Walls and ceiling are paper thin and people were coming, going, moving around watching tv, talking all night long. I was not able to sleep which defeats the purpose of this $200 room. I’m listening to people walk above me as I type this. I had a medical procedure that requires me to rest and have a day full of events that I will be exhausted for. A terrible experience the to would not recommend.
- DHDaniel HoltmanSep 26, 20252.0The internet does not work at all. The whole place smells like a cheap gas station air freshener. The snack bar is more barren than my grandmother’s loins. The gym has 4-1/2 pairs of dumbbells. And my room’s air conditioner doesn’t work. This place should be condemned.
- COChristopher O'NealSep 22, 20252.0Housekeepers are harassers constantly asking for for tips (money) for doing the bare minimum of your job title. Me as a guest I am not obligated to fulfill your needs in form of any payments. Management needs to handle that immediately!
Frequently Asked Questions About Holiday Inn Express & Suites Sylacauga by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Sylacauga?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Is breakfast included during my stay at the hotel?
Yes, a complimentary buffet breakfast is available for all guests.
Are pets allowed at Holiday Inn Express & Suites Sylacauga?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, mobility accessible facilities, and has elevators for guest convenience.
Are there any fitness or recreational facilities available at the hotel?
Yes, the hotel has a free fitness center equipped with a treadmill but no elliptical or free weights.
Is housekeeping available during my stay?
Yes, daily housekeeping is available for guests with enhanced cleaning measures.
Can I store my luggage at the hotel if I arrive early or depart late?
Yes, baggage storage is offered for guest convenience.
What nearby automotive services are available close to the hotel?
Nearby automotive services include Robo Motors car dealership, Take 5 Car Wash, Goo Goo Express Car Wash, and NAPA Auto Parts - Thomas Auto Parts for repairs and accessories.
Are there any nearby dining options for guests looking to explore local cuisine?
Yes, guests can visit Barrio Fiesta Mexican Grill or Shop N Fill convenience store with buffet restaurant options close to the hotel.
How can local transit or nearby landmarks help guests find the hotel?
The hotel is conveniently located near prominent local businesses and landmarks such as Hollins Church of Christ; guests can use these points for navigation and explore downtown antique shops and entertainment after their stay.