Holiday Inn Express & Suites Phenix City - Ft. Benning by IHG

4.2
648 reviews
Hotel Exterior.

About

HotelWedding VenueBusiness Meeting Locations
Our hotel in Phenix City, AL provides thoughtful amenities and an ideal location near many area points of interest, such as, the River Center for Performing Arts and Fort Benning and Fort Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA and near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater and the National Infantry Museum at Fort Benning. If shopping is your preference, check out the Peachtree Mall in Columbus, just five miles from our hotel in Phenix City, AL, or try the River Market Antique Mall for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near Synovus Park; home of the Columbus Clingstones, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24-hour Business Center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24-hour Fitness Center and the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today.

Location

Holiday Inn Express & Suites Phenix City - Ft. Benning by IHG
1702 US 280 Bypass, Phenix City, AL
36867, United States

Hours

Reviews

4.2
648 reviews
5 stars
356
4 stars
166
3 stars
55
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and helpful throughout their stay.

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including dirty rooms and bathrooms, with some guests reporting hair and stains.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying it while others were disappointed by limited options and poor service.

Room Conditions

Guests noted that while some rooms were clean and comfortable, others were outdated, had maintenance issues, or unpleasant odors.

Location Concerns

The hotel is conveniently located near highways, but some guests expressed concerns about the surrounding area being sketchy or unsafe.
  • JC
    Jasmine Conway
    Nov 14, 2025
    1.0
    I think you guy should check for bedbugs on first floor
  • SH
    Sam Hunte
    Oct 5, 2025
    4.0
    Placed in a convenient area. Rooms are clean, breakfast area was well laid out and not overcrowded . Greeted with a smile when we walked in and they took good care of me. Would return to this location again.
  • AI
    Aztec Cycles, Inc.
    Oct 4, 2025
    5.0
    Very friendly staff and front desk staff!
  • CW
    Chad Wible
    Aug 31, 2025
    4.0
    A clean, comfortable hotel, and a short drive to downtown Columbus
  • JS
    June Schaffner
    Aug 29, 2025
    5.0
    Breakfast was Great!!! Arrived 0200 and the gentleness was funny and even extended our check out if we needed it. AWESOME PLACE! RECOMMEND!!

Frequently Asked Questions About Holiday Inn Express & Suites Phenix City - Ft. Benning by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Phenix City - Ft. Benning?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, a free hot breakfast including a buffet with signature cinnamon rolls is available for guests.